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Honda Westborough - Service Center

Westborough, MA

4.8
1,556 Reviews

1,556 Reviews of Honda Westborough - Service Center

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January 21, 2018

Drive-in Service It is very convenient for me to be able to show up for an oil change without an appointment on a weekend day. Also, everyone is so friendly and polite More

by Joan C deGrandmaison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Jan 22, 2018 -

Honda Westborough responded

Thank you, Joan, for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! We value your feedback and we look forward to serving your automotive needs for many more years to come! Best, Adam Tremblay, General Manager

January 20, 2018

oil change, change belt, allignment Jim checked my car record thoroughly and he gave some great advices what it needed to be done. He also respond my concern well and fix the noise probl More

by hondapilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Jan 22, 2018 -

Honda Westborough responded

Thank you! We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Adam Tremblay, General Manager

January 19, 2018

Service advisor Advisor was knowledgeable, friendly and helpful! Car was serviced correctly and quickly and Matt arranged for a ride home and a ride to pick me up lat More

by davemorel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Jan 19, 2018 -

Honda Westborough responded

Thank you so much for your wonderful recommendation. Please let Matt or myself know if we may assist you again in the future. Best, Adam Tremblay, General Manager

January 19, 2018

General Maintenance and Brake work They quickly diagnosed my brake problem. Tire rotation and oil change as usual. Recommended coolant change and filters were done. The service was p More

by Bob M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Jan 22, 2018 -

Honda Westborough responded

Thank you, Bob, for taking the time to share your encouraging words and kind recommendation of Randy. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Adam Tremblay, General Manager

January 16, 2018

Curteous and professonal! I was dropping my car off for service. My ride only waited 3 minutes for me to check in and be on my way. Picking up was quick and easy as well. More

by Rugger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Jan 17, 2018 -

Honda Westborough responded

Thank you for your business and your compliments to our team! Best, Adam Tremblay, General Manager

January 15, 2018

Excellent Service Randy was very thorough in making sure all service that was needed was explained to me and was very courteous to work with. He gave me an estimated t More

by NF93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Jan 15, 2018 -

Honda Westborough responded

Thank you so much! I'm so pleased to hear that you enjoyed working alongside Randy. We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership. We value your business and please don't hesitate to contact us should any future questions arise. Best, Adam Tremblay, General Manager

January 11, 2018

2012 Honda CRV Service went as expected for oil change. Found rear brakes and tires needed replaced. Brake work completed same day. Followed up next day for 4 new ti More

by Sunflower
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea, Randy Robinson
Jan 11, 2018 -

Honda Westborough responded

Thank you so much for sharing your experience working with Matt and Randy! I'm happy to know they earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Adam Tremblay, General Manager

January 11, 2018

Just book it I set up my appointment online It was very easy to navigate I got a reminder about the service I showed up as scheduled Greeted right away Sa More

by hockeybear2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Jan 12, 2018 -

Honda Westborough responded

Thank you for leaving us your detailed feedback! We love to hear that our team is maintaining the high standards that we practice, and ensuring that the whole process is enjoyable from start to finish. If any questions arise, please don't hesitate to contact us as we are here to help! Thanks again and we look forward to assisting you in the future. Best, Adam Tremblay, General Manager

January 11, 2018

Friendly and professional We continue to bring our Accord and CRV here for service. Service reps explain clearly what will be done and how long it should take. We find them ver More

by Chip F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Jan 12, 2018 -

Honda Westborough responded

Thank you! I'm so pleased to know that Jim made your service experiences so positive! We strive to provide a 5-Star experience so it's rewarding to hear that our team is delivering. We wish you many miles of enjoyment with your Honda. Best, Adam Tremblay, General Manager

January 10, 2018

more than I expected Having made an appointment ahead of time for the "engine" icon on my dash, I wasn't sure if there was a big problem or not.....Randy took over as soon More

by Leona Mazzamurro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Jan 11, 2018 -

Honda Westborough responded

Thank you, Leona, for taking the time to share your feedback. I'm so pleased to hear that Randy delivered a 5-star experience. If any questions arise or if you need any future assistance, please don't hesitate to contact us. Best, Adam Tremblay, General Manager

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