Honda Westborough - Service Center

Fast and excellent Service was great. Quick in and out. I stayed for the service and before I made some calls and finish my complementary coffee my car was ready. Thank Service was great. Quick in and out. I stayed for the service and before I made some calls and finish my complementary coffee my car was ready. Thank you for excellent service. More

10,000 mile "B-1" , "B" service maintenance, tires low icon, Randy was very helpful and professional. The 10,000 mile "B-1" , "B" service maintenance, tires low icon, were fixed. I had reported to him that the s Randy was very helpful and professional. The 10,000 mile "B-1" , "B" service maintenance, tires low icon, were fixed. I had reported to him that the sunroof was leaking water. He had it checked it out and told me that he would order new sunroof with seal that goes around it is replaced. There were water stains all over the shade that covers the sunroof. He said that they would not replace the shade but would "try" to get the stains out - that is all he could do. I have a 2016 Honda CRV EX and think the shade should be replaced at Herb Chambers money as due to the manufacturer defect it also damaged the shade. Randy said that after the parts arrive at Herb Chambers, Westborough, MA - he will call me have it fixed. Thank you - More

Addressing recall They took me in at appointed time, explained what would be done to address recall and ensured I was comfortable waiting an hour for it. They kept me They took me in at appointed time, explained what would be done to address recall and ensured I was comfortable waiting an hour for it. They kept me updated throughout the hour and when done, brought the car to the entry way. Awesome team. More

Service Visit They seated me immediately, to go over what was being taken care of. The customer service was great, and the service was completed exactly as estimate They seated me immediately, to go over what was being taken care of. The customer service was great, and the service was completed exactly as estimated. More

excellent service I brought the Honda Odyssey 2013 for service. Outstanding environment and very friendly people. The service man clearly explained what to do and the o I brought the Honda Odyssey 2013 for service. Outstanding environment and very friendly people. The service man clearly explained what to do and the options available. He also removed unnecessary service after reviewing. Great experience. More

Thank you Herb Chambers Honda! We brought our '08 Accord in for its 200K check-up, and through thorough examination by the technician we realized we had much that needed immediate a We brought our '08 Accord in for its 200K check-up, and through thorough examination by the technician we realized we had much that needed immediate attention. Our service adviser, James Walgreen, patiently reviewed the "must-haves" vs optional items to involve us in the repair process to give us the biggest bang for the buck. He was open and up front with all of this and the discounts he could provide us with. We now have essentially a 10-year old Accord which runs like the day we bought it - thank you Herb Chambers, James, and your service team! More

Great experience from receiving recall letter to scheduling appointments to replacing part, the whole process is so smooth and well organized. Friendly service and from receiving recall letter to scheduling appointments to replacing part, the whole process is so smooth and well organized. Friendly service and comfortable waiting area- it’s nothing but great experience. More

GREAT SERVICE This dealership makes sure that their customers are happy with the service that they provide. I have serviced my car at this dealership since I purch This dealership makes sure that their customers are happy with the service that they provide. I have serviced my car at this dealership since I purchased it in 2010. More

Another excellent service experience! Another great service experience! Abby was a joy to work with and very informative. And my headlight was repaired in less than 30 minutes while I enjo Another great service experience! Abby was a joy to work with and very informative. And my headlight was repaired in less than 30 minutes while I enjoyed a cup of coffee. What more could you ask for! More

Excellent service experience Matt was very helpful and attentive. He found a way to save me a few dollars on the list of services I needed, found me place in the waiting room near Matt was very helpful and attentive. He found a way to save me a few dollars on the list of services I needed, found me place in the waiting room near a plug for my laptop, kept me updated on the status of my vehicle during my wait, and explained the technical results of the multi-point inspection in a way that enabled me to better understand the condition of my vehicle and anticipate the likely timing of future service needs. He was also just very personable to talk with. The overall service list was completed faster than I expected and my vehicle was returned freshly washed -- a nice touch. More