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Honda Westborough - Service Center

Westborough, MA

4.8
1,556 Reviews

1,556 Reviews of Honda Westborough - Service Center

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November 20, 2017

Good! Good over all, I have no complaints. My wait time there was good, Surprisly fast. The waiting area was great. The service advisor was polite and help More

by Layla123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Nov 20, 2017 -

Honda Westborough responded

Thanks so much, Layla! Best, Adam Tremblay, General Manager

November 18, 2017

Quick and efficient It was quick and efficient for my regular service and I was able to get some work done on my laptop by accessing the wifi. More

by James O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Nov 19, 2017 -

Honda Westborough responded

Thank you for taking the time to share your experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Adam Tremblay, General Manager

November 18, 2017

Funny noise Had a funny noise in dashboard area. After trying several things, they realized it was coming from a bent wiper. Fixed the problem! Very satisfied. More

by Sara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Nov 19, 2017 -

Honda Westborough responded

Thank you, Sara, for taking the time to share your experience with Matt. We appreciate your business and have a great Thanksgiving! Best, Adam Tremblay, General Manager

November 17, 2017

Great Experience Had an appointment setup for a normal oil change but asked them to check on a noise I was hearing coming from the front right side when making a turn. More

by Jpatel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Nov 17, 2017 -

Honda Westborough responded

Our primary concern is delivering flawless customer service and I’m happy to know that Matt and our service crew provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Adam Tremblay, General Manager

November 16, 2017

Recall I was able to make the appointment online and I didn’t have to wait for someone to help me. I was able to get the recall taken care of. More

by Eim1225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Nov 17, 2017 -

Honda Westborough responded

Thank you for sharing your experience with Matt! Best, Adam Tremblay, General Manager

November 16, 2017

Great experience Called at the last minute for an oil change and they were able to fit me in right away. Upon arrival I was geeeted right away, and led into the servic More

by hondacrv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Nov 17, 2017 -

Honda Westborough responded

We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Adam Tremblay, General Manager

November 16, 2017

Spot on Courtney was very helpful when I dropped my car off for recall work. She started the additional checks that works be done on my car at no charge. She More

by saraujo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
Nov 17, 2017 -

Honda Westborough responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Courtney was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Adam Tremblay, General Manager

November 15, 2017

Service Regular service oil change and tire rotation I had no problem s and we are very with your service department we always have our car serviced there More

by Maryg94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Nov 16, 2017 -

Honda Westborough responded

Thank you, Mary, for taking the time to write this review. We appreciate your business and please let us know if there is anything else we can do for you. Best, Adam Tremblay, General Manager

November 14, 2017

Excellent service My service advisor Abby was very friendly, was very informative and kept me up to date on what was going on with my car while it was being serviced. More

by Jennyfer16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Nov 15, 2017 -

Honda Westborough responded

Thank you for taking time out of your day to write this review, Jennyfer! Abby is a valued member of the team and I'm so happy to know that she took such good care of you. Please let us know if there is anything else we can help with. Best, Adam Tremblay, General Manager

November 10, 2017

Oil change and routine maintenance service visit I brought my car in for an oil change and maintenance service. I was able to book my appointment in a timely fashion and worked with a very friendly a More

by DoyleJohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember the vandiver name but he was excellent I know he was from Brochton and covering for Ame & Jeff, Randy Robinson
Nov 10, 2017 -

Honda Westborough responded

Thank you, John, for taking the time to share your encouraging words and kind recommendation of Randy and our Service Team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Adam Tremblay, General Manager

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