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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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January 22, 2021

The transaction was smooth and my service dude was pleasant to deals with. Communication was excellent to say the least. I will be going back More

by Alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea, Chris Cooper, Randy Robinson, Jody Smith , Peter Roun
Feb 15, 2021 -

Honda Westborough responded

Alan - Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with our team. We value your business and hope to see you again soon! - Herb Chambers Honda of Westborough team

January 16, 2021

Everything was excellent good customer service I appreciate.it was quick I didn’t have to wait for long see you at next service for my car. More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea, Chris Cooper, Randy Robinson, Jody Smith , Peter Roun
Feb 05, 2021 -

Honda Westborough responded

Kim - Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with our service team. We value your business and hope to see you again soon! - Herb Chambers Honda of Westborough team

January 16, 2021

Fantastic experience. Justin was very attentive and did everything to be sure I got the best service and was completely satisfied. My issues with the car appear to be resolved More

by Mike.roy.jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Sbrogna, Matt Gonyea, Chris Cooper, Randy Robinson, Jody Smith , Peter Roun
Feb 05, 2021 -

Honda Westborough responded

Mike.roy.jr - Thank you so much for your kind words! We are pleased to hear that Justin was able to assist you and that you had a great experience. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again! - Herb Chambers Honda of Westborough team

January 14, 2021

Love the staff! They are Friendly, informative , and they take the time to explain everything and provide options ! I am a customer of Fuller Auto for 16 years and I'm happy to be here now. More

by Meconiumhappens2u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 25, 2021 -

Honda Westborough responded

Meconiumhappens2u - Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! We work very hard to deliver top-notch customer service and we're so glad we succeeded. Thank you for your business and we hope to have the opportunity to work with you again! - Herb Chambers Honda of Westborough team

January 08, 2021

Matt Gonyea has always provided me with great Matt Gonyea has always provided me with great service. Price was reasonable. This is the reason why I always bring my car to Herb Chambers fo More

by gskocay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Jan 14, 2021 -

Honda Westborough responded

gskocay - Thank you so much for your feedback on your recent experience with Matt. We take pride in providing exceptional customer service and we're so happy our team was able to do exactly that! Thank you for your comments and your continued loyalty! - Herb Chambers Honda of Westborough team

January 08, 2021

Facility is clean and organized. Process for check-in is efficient and friendly. The work was completed much sooner than I expected. Service rep walked me through the check-out process. Car was turned ov More

by JEAN_THERRIAULT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Smith
Jan 14, 2021 -

Honda Westborough responded

JEAN_THERRIAULT - Thank you for taking time to write this review. We're so happy to read that your service experience with our team was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for your business and we look forward to serving your automotive needs again! - Herb Chambers Honda of Westborough team

January 07, 2021

They always do good work, and are very friendly and easy to work with. I'm glad to have a reliable team to maintain my car. More

by jdma
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea, Chris Cooper, Randy Robinson, Jody Smith , Peter Roun
Jan 13, 2021 -

Honda Westborough responded

jdma - Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests and we're so happy to hear we were able to do just that. Thank you again and we look forward to working with you again in the future! - Herb Chambers Honda of Westborough team

January 06, 2021

Westboro Delarship is very convenient and customer. They are very knowledgeable and helpful. Specially in service Dept. young man named Justin Sbrogna is excellent. He knows his work and 100 percent of his More

by Suparna410
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Sbrogna
Jan 07, 2021 -

Honda Westborough responded

Suparna410 - Thank you for this terrific review and for your continued patronage! Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. We're so glad Justin has been consistently able to assist you with your automotive needs and we appreciate all your kind words!. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! - Herb Chambers Honda of Westborough team

January 05, 2021

The experience is always pleasant! Everyone is very nice and you feel very comfortable!! Thank you! I can’t say much more or better, it is a very good experience More

by nedaniels08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea, Chris Cooper, Randy Robinson, Jody Smith , Peter Roun
Jan 05, 2021 -

Honda Westborough responded

nedaniels08 - Thank you so much for sharing this with us! We're so glad that you had such an enjoyable visit with us. We appreciate your comments and your five star rating. Thank you again and we look forward to seeing you in the future! - Herb Chambers Honda of Westborough team

January 04, 2021

Repeat customer. Service was as expected and the cost was on par or better compared to other service providers in the area. I'll be back for sure. More

by GOM58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Smith , Peter Roun
Jan 05, 2021 -

Honda Westborough responded

GOM58 - Thank you for this terrific review and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. I'm so glad our team has been able to assist you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! - Herb Chambers Honda of Westborough team

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