Honda Westborough - Service Center

Friendly courteous advisor. Clear explanation of costs. Clean light airy pleasant check in area. Vehicle was ready at the time they said it would be. Clean light airy pleasant check in area. Vehicle was ready at the time they said it would be. More

The service department honored a warrantee that we couldn't find a record of. The service representative was most interested in listening to me and pleasing me. Also the parts department was fast and couldn't find a record of. The service representative was most interested in listening to me and pleasing me. Also the parts department was fast and friendly with their service. Thank you. More

I had a problem with my radio. I called early on a Saturday and the service department was able to check my vehicle on that day and fixed the problem. All involved were kind and courteous. Saturday and the service department was able to check my vehicle on that day and fixed the problem. All involved were kind and courteous. More

Great dealership with a friendly and efficient service department...always satisfied when I bring my truck in for service. Justin took care of me on this recent visit and showed great customer service. department...always satisfied when I bring my truck in for service. Justin took care of me on this recent visit and showed great customer service. More

Randy was kind, professional, and patient. He explained to all my questions, and gave recommendations for future maintenance that should be done for my car. to all my questions, and gave recommendations for future maintenance that should be done for my car. More

Justin Sbrogna was excellent. He reviewed the history of my car and technical service bulletins to ensure everything was up to date and safe. He started my repair as soon as I checked in without any delay. my car and technical service bulletins to ensure everything was up to date and safe. He started my repair as soon as I checked in without any delay. The estimated time for my repair was accurate. Thanks More

Superb dealer service, they go above and beyond to satisfy even the pickiest customer. All work performed as described and fairly priced. Complimentary car wash (if they have the time) and vacuum the satisfy even the pickiest customer. All work performed as described and fairly priced. Complimentary car wash (if they have the time) and vacuum the interior, plus a really great shuttle driver if it's not a while-you-wait repair. Chris Cooper the service manager runs a really tight ship and his 3 decades plus experience in dealer service shows in all kinds of ways, some small and some big. They take the time to really explain all the little details so you really know what's going on with the vehicle, and make an informed decision about how far to go with repairs. Honestly for Honda, I can't imagine going anywhere else!! I can also say that there cleanup crew offers first class detailing for a very fair price, better quality cleaning and lower price than other dealers for sure. We'll be back...that's also for sure...another satisfied customer and 5 stars all around to Chris C. and his team. We really appreciate all you have done for us:-) More

Went in for a few minor different issues and all were addressed and I was out of there in an hour. Great customer service and very easy to schedule an appointment online. Gave helpful advice and didn't o addressed and I was out of there in an hour. Great customer service and very easy to schedule an appointment online. Gave helpful advice and didn't overcharge me or try to sell me products or services I didn't need. Will definitely return. More

First time at herb chambers Westborough- relocated back to ma and tried anther dealership which was a bit closer to my house but not satisfied. My service advisor was great, took his time explaining the to ma and tried anther dealership which was a bit closer to my house but not satisfied. My service advisor was great, took his time explaining the service that I needed and even reviewed all of my warranty materials that I had purchased out of state when I bought my car. Awesome! I will be returning- thank you More