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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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June 26, 2020

I was very much happy with the services provided. Everything was done professionally & completed in a reasonable time. We always have our Honda serviced here. More

by joseph.saurojr
Recommend Dealer
Yes
Employees Worked With
Peter Roun
June 26, 2020

Randy is the best that I have worked with. He remembers me and what we had previously done (whether he looks it up as I walk in or not- makes me feel welcome). He also explains what is being done and why. More

by Jeffcullen
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
June 22, 2020

AVOID Honda Westborough I would avoid Honda Westborough and in fact every single Herb Chambers entity. They don't care about you and just try and squeeze as much profit for e More

by AHB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed
Jun 25, 2020 -

Honda Westborough responded

AHB, I am very unhappy to hear your thoughts about our dealership. What you are describing is certainly not what we expect. We are fortunate enough to have a wonderful team, and strive to make every effort to be honest and transparent with each customer. Please contact me at your earliest convenience that we can work together to resolve this issue. James Bulger- General Manager jbulger@herbchambers.com

June 21, 2020

Hi not sure who else I interacted with due to the masks. Everyone was very pleasant and attentive. I would recommend that service coupons go out in a more timely manner. seems they also arrive via e-mail af More

by Don
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
June 19, 2020

Purchased two Hondas from this dealership! Always a great experience. Sales person David is excellent and Service Advisor Jodi goes above and beyond. Highly recommend! More

by Kim W
Recommend Dealer
Yes
Employees Worked With
Jody Smith
June 18, 2020

Courteous, professional and competent as always! I believe the person who helped me was Randy (the masks make it hard to identify people these days!) (Suggest you please remove the 25-word minimum si More

by av
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
June 17, 2020

It was great. They told me how long and how much, and were right. I was a wait-er, so this was important to me not to have to wait too long More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
June 16, 2020

Took care of me even though I came in without an appointment. Why do you need 25 words? I do not need that much space. More

by alonzoross1
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea, Chris Cooper
June 12, 2020

Peter was so helpful with my check in and check out. He was polite and knew what he was talking about. He gave me suggestions and explained everything I needed to know. Thank you! More

by kelseyg703
Recommend Dealer
Yes
Employees Worked With
Randy Robinson, Peter Roun
June 12, 2020

Good experience Took my car in on schedule and was very comfortable in waiting room while work was being done. Had a little snack which was nice More

by Wjim508
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
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