Honda Westborough - Service Center

Everything was explained to me, the service was very quick, and everyone was pleasant to work with, like always! Randy was extremely friendly and helpful! quick, and everyone was pleasant to work with, like always! Randy was extremely friendly and helpful! More

AC Compressor Replacement Brought car in for A/C check. Was informed the compressor was bad and needed to be replaced. Made appointment for the service and it was completed i Brought car in for A/C check. Was informed the compressor was bad and needed to be replaced. Made appointment for the service and it was completed in a timely fashion. More

Justin was great to work with. Kept me informed all the way about the status of my car. Will definitely work with Justin again in the future. way about the status of my car. Will definitely work with Justin again in the future. More

convenient and accommodating Convenient location and hours of operation. Scheduling was easy and work performed on time. Service advisor provided clear and concise information an Convenient location and hours of operation. Scheduling was easy and work performed on time. Service advisor provided clear and concise information and updates.All personnel wore masks, gloves and facility provided hand sanitizer. More

Justin was awesome- friendly, efficient and followed all social distancing safety protocol. The cashier was friendly, clearly explained procedure for safe checkout. She made sure I used the correct pen a social distancing safety protocol. The cashier was friendly, clearly explained procedure for safe checkout. She made sure I used the correct pen and put it back down in specified area. More

Excellent Experience From arrival to departure...I was VERY Satisfied with how I was handled. I was immediately taken and addressed warmly. The work I needed done was expl From arrival to departure...I was VERY Satisfied with how I was handled. I was immediately taken and addressed warmly. The work I needed done was explained. He broke it down in an easy and understandable way as well as broke down the costs for me. The area was clean and inviting. The time it took for my car to be finished was minimal and accurate. The entire staff is truly concerned about their customers. Thank you for a great experience. More

Excellant service provided by professionals that truly care From arrival to departure everything goes like clockwork. Work that needed to be done was explained as well as the costs. In spite of all the extra s From arrival to departure everything goes like clockwork. Work that needed to be done was explained as well as the costs. In spite of all the extra steps required during the pandemic, the entire staff just keeps on doing their jobs and are truly concerned about the customers. More

Quick and friendly service . Impressed with precautions, sanitizing, masks and social distancing observed at all times. Thank you for providing a safe environment at your place . Impressed with precautions, sanitizing, masks and social distancing observed at all times. Thank you for providing a safe environment at your place. More

Appointment started on time. Justin updated me along the way. He helped me prioritize what needed to be done to my car first. Service took longer than expected but he updated me to let me know. way. He helped me prioritize what needed to be done to my car first. Service took longer than expected but he updated me to let me know. More

Consistently Exceptional Service This is the fourth time I've taken my car in for regular service, and as was the case for my prior three visits, the service was outstanding. Like mos This is the fourth time I've taken my car in for regular service, and as was the case for my prior three visits, the service was outstanding. Like most people, I've certainly had poor experiences with dealership service departments, and so I've always been pleasantly surprised by the courteous and professional behavior of the Herb Chambers service staff. Despite the challenge of working during a pandemic, Jody, the service specialist I worked with, delivered just as great of an experience as I've had during my prior visits. Additionally, the other staff I interacted with were diligent in disinfecting both my car and the surfaces I might have to touch in the service center. Overall just really exceptional service. More