Honda Windward - Service Center

On previous visits, I had good maintenance here. But I’m very disappointed in the durability and quality of the car’s components (December 2017 Civic, 21K easy miles). In this visit, as usual, I had But I’m very disappointed in the durability and quality of the car’s components (December 2017 Civic, 21K easy miles). In this visit, as usual, I had the oil changed and tires rotated. But with low mileage, and one year out of 3-year warranty period, the car has developed problems with the rear suspension assembly leaking, and it needs new rear brakes. $750 plus tax! Why didn’t the front brakes wear out? I’ve owned two other cars (Toyota, Nissan) under the same driving habits and parking, but didn’t develop such problems until after 40K miles. Oh, and the pump motor came off the windshield washer fluid tank. I bought a Honda for its reputation as a reliable and durable car that has an infrequent need for major maintenance, at least until 36K miles. In my experience, the good reputation of Honda is undeserved. The attendant said she would call me back to see if they would get a better deal on the repair work, but after 12 days…No Call. These should be warranty repairs anyways. This is my last visit there. More

Kanoa was very helpful, always great service! I have taken my car there for years, always prompt, always friendly! Honda Windward is the best around! ✌️ I have taken my car there for years, always prompt, always friendly! Honda Windward is the best around! ✌️ More

The service was excellent and in good time. The staff is helpful and friendly. It was a good experience. The staff is helpful and friendly. It was a good experience. More

Very helpful when calling the service department after 2 rings got the answer and got the appointment right away rings got the answer and got the appointment right away More

Always a great experience at Honda windward! They had issues replacing the headlight but got it done! They had issues replacing the headlight but got it done! More

Great staff! They are very accommodating to our needs and do what they can to solve the problem. They are very accommodating to our needs and do what they can to solve the problem. More

Friendly and professionaal staff at Windward Auto Spa Always keep you apprised of problems and thongs tgat need attention Spa Always keep you apprised of problems and thongs tgat need attention More

I used the express service for my visit. Getting an appointment was fast and I was able to service my car at my convenience. Kody was courteous and answered my concerns politely. My car cam Getting an appointment was fast and I was able to service my car at my convenience. Kody was courteous and answered my concerns politely. My car came back as promised. Thank you Honda Windward! More

B service for my 2015 Accord was excellent and very reasonably priced. Service agent Kanoa treated me with respect and courtesy, as did the rest of the staff who aided me. reasonably priced. Service agent Kanoa treated me with respect and courtesy, as did the rest of the staff who aided me. More

Friendly and professional. Service appointments are usually on time or with very little delay. They also keep customers appised of repair status. Service appointments are usually on time or with very little delay. They also keep customers appised of repair status. More