Honda World Downey - Service Center

Honda World has distinguished itself as a safe and reliable home for all Hispanics/Latinos! reliable home for all Hispanics/Latinos! More

Honda World Downey Service Department is the best! My opinion is based on the wonderful experience I always have. Always serviced by Guillermo Hernandez. Mr. Hernandez is very professional and knowled My opinion is based on the wonderful experience I always have. Always serviced by Guillermo Hernandez. Mr. Hernandez is very professional and knowledgeable, always a pleasure to have him as our advisor. More

Great customer service from advisor Nicole! I've been to the service center here at Honda World Downey several times. i always get any service advisor that is available. & this last time I got N I've been to the service center here at Honda World Downey several times. i always get any service advisor that is available. & this last time I got Nicole as an advisor, I had always seen her there but never actually got her as an advisor to help me out with my vehicle & Omg! I fell in love with this girls customer service. She made it all easy for me and worked hard to get trough my extended warranty something an advisor before did not want to help with she also made sure my car was out quick and ready to go.. I can not thank her enough for all her help. I hope you guys get more advisors just as great as her! I will definitely be scheduling my appointments with her from now on. Thank you Nicole!! :) More

Thank you Raul Cota from Honda World Downey Was my first time buying a new car, Raul gave me a great deal and did above and beyond to make everything happen with professionalism Was my first time buying a new car, Raul gave me a great deal and did above and beyond to make everything happen with professionalism More

Service I just took my car there and I’m very Unsatisfied with the job they did it’s over price and they lie to you About how much your going to pay! They te I just took my car there and I’m very Unsatisfied with the job they did it’s over price and they lie to you About how much your going to pay! They tell you one price and after it’s all done they wanna give you another one. And for the job they did I can’t see no difference it feel the same and I’m not planning on going back ever and I’m telling all my family and friends that go here not to go ever again!! More

Service to replace a headlight Let me start by stating that I would not recommend this service center to anyone. The only reason I came to this place was because of location, but i Let me start by stating that I would not recommend this service center to anyone. The only reason I came to this place was because of location, but i guess that is not all you need to think about. i left my car on a friday morning and no change was done because they could not get the parts. i left the car on a wednesday (making sure because the service manager told me that on tuesday they will have the part/ i confirm on monday and he changes his words and tells me to come wednesday) but i receive a phone call from service saying that the headlight was scratched and they did not replace it. come again on saturday. i dont know about the service managers, but i care about my time. i had to wake up an extra hour earlier to drop the car and get to work on time. (not to mention that on friday when i asked for a shuttle the service manager told me that it left / the car was parked right outside) wake up people. look at your reviews. there are plenty of places you can go. More

reliable service I always deal with adviser Guillermo for last 12 years. he makes me feel comfortable and done service on time. wish Honda has more special deals lik I always deal with adviser Guillermo for last 12 years. he makes me feel comfortable and done service on time. wish Honda has more special deals like Toyota dose. More

Unacceptable service Went in for a oil change I was told by Joseph Vargas that I would get a complimentary car wash. I get home and I notice dust wipes on my car. They did Went in for a oil change I was told by Joseph Vargas that I would get a complimentary car wash. I get home and I notice dust wipes on my car. They did not wash my car they just wiped it down. That is absolutely unacceptable. I had Kia before Honda and not even Kia does that. Kia always washed my car for free. Didn't expect something like that from Honda because I thought Honda was better than Kia. But Honda especially at Honda world is very unprofessional. I will not get service there again nor will I recommend it. My next car will probably be a beamer. You get what you pay for I guess. More

Service I would like to give no star with this dealer. Horrible customer service, hard to reach my service adviser, no follow up.... I felt that I was a most I would like to give no star with this dealer. Horrible customer service, hard to reach my service adviser, no follow up.... I felt that I was a most unwelcome guest....Also, I was trying to reach their service manager to assist my situation, but I have had no chance to speak with him/her. Their receptionist did not want to transfer my call. More