Honda World of Conway - Service Center

They worked in an oil change for me even though their schedule was full. I was able to get my oil changed and make it to my son’s basketball tournament. schedule was full. I was able to get my oil changed and make it to my son’s basketball tournament. More

Very thankful they were able to get us in for service in only two days. only two days. More

Everyone was friendly even though they were very busy. I was surprised when I picked up my car that I owed money since I’ve purchased the bumper to bumper plan. At first, I was quoted a price that include I was surprised when I picked up my car that I owed money since I’ve purchased the bumper to bumper plan. At first, I was quoted a price that included the oil change. I have purchased a plan with ten included. The man searched the system and found that was true. He took $70 off of the final price. He did not remove the tax. They had installed engine and cabin filters which cost $125 I was not aware that I would have to pay for this since I believed I had bought a plan that would cover maintenance. When I made the original appointment, I would have appreciated this being explained to me. When I dropped off the car, the person who checked me in could have reviewed this with me as well. I am a new Honda owner and did not understand the maintenance minder codes, apparently. In the future, I will ask more direct questions. More

Always very pleased! Always polite and professional staff. Service here is never a dreaded experience ! Always polite and professional staff. Service here is never a dreaded experience ! More

Calvin worked us in without an appointment for a leaking battery, kept us updated on progress, and facilitated our repair. battery, kept us updated on progress, and facilitated our repair. More

Staff is friendly and professional. Any questions are answered respectfully and truthfully. Service is timely and through. Any questions are answered respectfully and truthfully. Service is timely and through. More

Left me with my seat belts that will not tighten in a wreck or impact. wreck or impact. More

The ones I dealt with were quite courteous and prompt. I appreciated them keeping me informed about the service needed and they were very transparent. I appreciated them keeping me informed about the service needed and they were very transparent. More

Extremely helpful and polite staff, Calvin was awesome, very informative and answered all my questions very informative and answered all my questions More

great people, kept[t clients updated, nice area to wait in, very helpful with questions in, very helpful with questions More