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Honda World
Louisville, KY
5,004 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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5,004 Reviews of Honda World
November 30, 2020
We specifically came to this dealership from Lexington due to their extensive inventory. Everyone was great throughout the process. Special thanks to Robbie in sales, Kirk in delivery, and John in finance due to their extensive inventory. Everyone was great throughout the process. Special thanks to Robbie in sales, Kirk in delivery, and John in finance for making it an enjoyable and seamless process. More
by EmilyG
Employees Worked With
5 stars for Kirk in Delivery and John in Finance , Robbie Hailey
November 29, 2020
I was really impressed with Lollie and Griffin. They were very professional, friendly, and made sure they answered all our questions. I would recommend them to my friends. very professional, friendly, and made sure they answered all our questions. I would recommend them to my friends. More
by tjcantrell
Employees Worked With
Lollie Reiss, Ryan Carter, Griffin Foley
November 28, 2020
I have been a Honda Customer for 16 years here and in my home state. I purchased a 2019 Odyssey there last week and since the purchase the customer service has been awful. No one ever returns a phone call. home state. I purchased a 2019 Odyssey there last week and since the purchase the customer service has been awful. No one ever returns a phone call. The had to repeatedly call the finance director for over 48 hours and leave messages. He never called back. I finally got him on the phone. I had a simple question about refinancing because our credit union gave us an interest rate of 3.1% versus the rate of 6.8% which he quoted. I purchased the perma-plane protection service for $1500 only to be later be told there is actually no such additional protection. I know when the finance director kept pushing it, he said something would be added to the interior and exterior and I had to set up an appointment to have it applied. But when calling the delivery department repeatedly for 3 days to set up an appointment for the product to be installed the representative tells me there is nothing to install. I just purchased nothing for $1500. She stated in case there is a problem, the company would repair the problem. Which if you ask me, the entire sale of the product is fraud. But what really bothers me, since the first time I stepped into this dealership 4 years ago for an oil change, there have been multiple attempts to get me to purchase a car. As you know, while I wait for for the service to be completed, someone is there trying to convince me to purchase a new car, 2-3 days after the service someone is emailing or texting to convince me to purchase a new car. There appear to be a flood of representatives on the ready to sell you a car. But the minute I purchased a car, it’s as if no one works there anymore. We are planning on purchasing our teenager an Accord in the Spring. So as you can imagine we will NOT be purchasing the car from this dealership. We will go to Cincinatti or Indiana. More
by Dbeacham
Employees Worked With
Rodney Thomas, Ryan Carter, Dorottya Fellegi
November 24, 2020
Absolute professionals. Could not be more satisfied with my experience from start to finish. Very pleased with my car buying experience at this location. Amazing sales and service staff all around. my experience from start to finish. Very pleased with my car buying experience at this location. Amazing sales and service staff all around. More
by v.k.edwards03
Employees Worked With
Dorottya Sallee-Fellegi, Andre Uchitel
November 24, 2020
Great customer service, and quality work. Drop off and pick up were super easy! Very pleased with my experience at Honda World so far. Definitely recommend this dealership! pick up were super easy! Very pleased with my experience at Honda World so far. Definitely recommend this dealership! More
by Courtney H
Employees Worked With
Michael Baker
November 23, 2020
We had a great experience at Honda World! Semsa was so helpful and made buying a new car so stress free. She was able to answer our questions and was so helpful. helpful and made buying a new car so stress free. She was able to answer our questions and was so helpful. More
by jrlakin
Employees Worked With
Rizvic Semsa, Darius Aponte
November 22, 2020
Great experience. Sales rep Nick Woodson was informative, courteous and low key. He did a great job. Car delivery person Kirk Foster was excellent going over all the new features of the car an informative, courteous and low key. He did a great job. Car delivery person Kirk Foster was excellent going over all the new features of the car and demonstrating how to use. Very pleased with this dealer and their employees. More
by Mike
Employees Worked With
Kirk Foster, Nick Woodson
November 21, 2020
We just purchased our third car from Honda World and it couldn’t have gone smoother. We traded our old van in for a newer model and got a great trade in deal. We dealt with Nick Woodson, Ryan, and Brook an couldn’t have gone smoother. We traded our old van in for a newer model and got a great trade in deal. We dealt with Nick Woodson, Ryan, and Brook and they were all tremendously helpful. We will 100% be purchasing from here again and will recommend them to family and friends. More
by Lolo80
Employees Worked With
Nick, Brook, and Ryan Carter , Ryan Carter, Nick Woodson
November 21, 2020
Professional and honest! Great Job. Had the right car and honest price. Scott, Paul, and Brook were great. So glad that we came here to purchase. honest price. Scott, Paul, and Brook were great. So glad that we came here to purchase. More
by tombrooks61
Employees Worked With
Scott Wood, Brook Kepfer, Paul Cecil
November 21, 2020
We have purchased several cars from Honda World, and very satisfied each time. We have worked with Nick each time, and found him to be very good at explaining differences between models, trim levels, even c satisfied each time. We have worked with Nick each time, and found him to be very good at explaining differences between models, trim levels, even competitors. Very honest. Brooke, our "Honda Genius" did a very nice job getting the car set up for us and explaining all of the features. More
by pridhamd
Employees Worked With
Brook Kepfer, Nick Woodson
