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Honda World

Louisville, KY

4.9
5,004 Reviews

1 Autocenter Drive

Louisville, KY

40299

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5,004 Reviews of Honda World

May 27, 2015

Oil change on a busy day Jessica thanked me for choosing the "Oil Change" door, noted my place in line , and got me in and out quickly. She's a keeper! More

by Fast Oil Change Polite Service
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Washer
Jun 02, 2015 -

Honda World responded

Thank you very much for your compliment regarding your recent visit with us. We love when customers let us know how we are doing! Our Service Department strives to provide excellent customer service. Please let us know if we can assist you further with your automotive needs. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

May 26, 2015

Complete restoration in a car sales faith. Our past three years have been an absolute disaster when it came to looking for and driving a vehicle. First vehicle was in the shop for 5 months befo More

by Rothfamily5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson
May 27, 2015 -

Honda World responded

Thank you for taking the time to review your recent experience. Nick is a great Sales Associate and takes the time to ensure that the customer is satisfied with their car buying experience. Please let us know if we can be of further assistance! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

May 18, 2015

Excellent Service Came in for Oil change, tire rotation and balance plus change of differential fluid. Was told it would take about an hour and a half. Was done in an More

by wwwwww
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Hoerton
May 27, 2015 -

Honda World responded

Thank you very much for your compliment regarding your recent visit with us. We love when customers let us know how we are doing! Our Service Department strives to provide excellent customer service. Please let us know if we can assist you further with your automotive needs. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

May 14, 2015

Excellent Customer Service Sam Swope is the best. Their customer service is incredible. After being in a car accident and losing my car I was dreading going car shopping. Ther More

by krcreak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Thomas, Michael P. (Mike) Porro
May 18, 2015 -

Honda World responded

Thank you for taking the time to review your recent experience. Rodney is a great Sales Associate and takes the time to ensure that the customer is satisfied with their car buying experience. Please let us know if we can be of further assistance! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

May 14, 2015

A good, low pressure experience Came to Sam Swope looking to buy my first new car. I had anticipated a high-pressure salesman pushing cars I didn't want, but my experience was just t More

by PD8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson
May 18, 2015 -

Honda World responded

Nick will be thrilled to hear that he made your car buying experience a pleasurable one. He goes above and beyond for his customer’s satisfaction. He is a vital member here at Sam Swope Honda World. Thank you for sharing your recent experience and we look forward to assisting you in the future! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

May 13, 2015

Quick service for an out of towner I showed up at the Express Service for and Oil change and Tire rotation at 7 am and they had me out by 8 am. I travel a lot and will service my vehic More

by wlink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Goldberg
May 13, 2015 -

Honda World responded

Thank you very much for your compliment regarding your recent visit with us. We love when customers let us know how we are doing! Our Service Department strives to provide excellent customer service. Please let us know if we can assist you further with your automotive needs. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

May 13, 2015

Routine service The service I received was quick and complete and just as explained to me when I arrive and I am completely happy with the service. More

by BOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Washer
May 18, 2015 -

Honda World responded

Thank you very much for your compliment regarding your recent visit with us. We love when customers let us know how we are doing! Our Service Department strives to provide excellent customer service. Please let us know if we can assist you further with your automotive needs. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

May 12, 2015

They get you what you want. My wife Marcia and I wanted to downsize from 2 cars to one. We dealt with Nick Woodson and he helped us chose the right trim level on our new 2015 CR- More

by Hondadude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Chandler, Nick Woodson
May 13, 2015 -

Honda World responded

Nick is a great Sales Associate and takes the time to ensure that his customers are satisfied with their car buying experience. Please let us know if we can be of further assistance! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

May 10, 2015

Car buying Experience I was dreading buying a new car because of dealing with a car salesman. I have to say my experience with Nick Woodson made buying my car as exciting a More

by lcp1223
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nick Woodson
May 10, 2015 -

Honda World responded

Thank you for taking time to share your experience. We love hearing our customer’s feedback and I'm glad Nick took care of you. We strive for each customer to have a great experience. Please let us know if we can assist you further! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

May 10, 2015

Service Repair I have had service done on my Honda a few weeks prior and noticed that and exterior part was becoming loose on my Element. Nick was able to get me qu More

by justjess22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson
May 10, 2015 -

Honda World responded

Thank you for the great review. We love when customers let us know how we are doing! Our Service Department strives to provide excellent customer service. Please let us know if we can assist you further with your automotive needs. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

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