Honda of Aventura

Excellent customer service!!!! When I called to make my appointment the young lady in service was very helpful. I have had service with Mike, Jorell, and now this time it was a new When I called to make my appointment the young lady in service was very helpful. I have had service with Mike, Jorell, and now this time it was a new guy named Evangelos. They're all very helpful!!!! More

Professional staff Great customer service from the beginning of the conversation dropping the car off . The job was impeccable, I'm satisfied with the treatment received Great customer service from the beginning of the conversation dropping the car off . The job was impeccable, I'm satisfied with the treatment received and the time to finish the service. More

They don't know what is sales goal I was searching for 2017 Honda Civic after going through different dealers l said let me check this location. I talked to sales person Name Rafael ( d I was searching for 2017 Honda Civic after going through different dealers l said let me check this location. I talked to sales person Name Rafael ( doesn't understand how car sales work) keep going back fort to his boss at the end no deal. They don't know what is sales goal... They throw extra $$$ in the deal... Stay away from this location. Inexperienced People. More

The worst Customer Service you will ever get I had a really bad experience. I went to the store to buy a car. Having a special situation with my credit but they knew that still I was able to fina I had a really bad experience. I went to the store to buy a car. Having a special situation with my credit but they knew that still I was able to finance a car with a letter approval that I had to pay for it with my Lawyer. The finance Manager David gave me a fake approval from the Bank for me to request the letter even Tito which is the other Finance manager told me that the car chosen It will be held for me until I get the letter. I got it in 3 days, I came back to the dealer with the money and the letter that cost me $525 and when I came back they told me the car was sold. And nobody did anything there to help me out. All liars. Nobody has a word, nobody you can trust. My experience with them was horrible. I will never recommend this place to anybody. Very unprofessional people working there. They are careless, The worst customer service you would ever get. More

Takes so long I had an appointment for service at a certain time with an employee he didn't get to my car until 15mins later. On top of that I had to wait 3 hours t I had an appointment for service at a certain time with an employee he didn't get to my car until 15mins later. On top of that I had to wait 3 hours to receive my car back for an oil change.I'm going back to Honda of Hollywood they are way faster. More

Awesome SERVICE I had a wonderful service experience I went in for a recall and an oil change and now my car is amazing thank you to Roberto Ortiz for his customer se I had a wonderful service experience I went in for a recall and an oil change and now my car is amazing thank you to Roberto Ortiz for his customer service and washing my car it make a difference when people care and take care of his customers... Thanks alot Roberto Ortiz you are the BEST!!! More

Great service Richard is very good at what he does! Even when there is high traffic in his department and is very busy, he takes his time to listen to you and is ve Richard is very good at what he does! Even when there is high traffic in his department and is very busy, he takes his time to listen to you and is very patience. I would recommend him for services to anyone and everyone because of his professionalism and kindness! More

Refund about a GAP that they are not giving the money back It's been more than 60 days since i cancelled the gap insurance from the honda finance. Is already 14 of March and i've been calling every weekend and It's been more than 60 days since i cancelled the gap insurance from the honda finance. Is already 14 of March and i've been calling every weekend and TITO ZAPATA from honda of aventura is avoiding my calls, my emails, my texts, even his presence when i am there magically, he is not there. the last time in january when i contact him he told that my refund in spanish "esta traspapelado", what does even mean i ask him and he told me he was gonna call. Never call me back! Thats the way of honda of aventura take care of his customers avoiding them and ignoring their legal requests. More

Good experience Received a great service. They were very friendly and helped me with everything I needed. During the waiting time they took me to the house and took m Received a great service. They were very friendly and helped me with everything I needed. During the waiting time they took me to the house and took me back to the dealer as soon as the car was done More

Excellent first-time visit My first-ever visit to Honda of Aventura was awesome! When I drove up to the service lane, Richard greeted me and made me feel welcome. I initially ca My first-ever visit to Honda of Aventura was awesome! When I drove up to the service lane, Richard greeted me and made me feel welcome. I initially came in for an oil change, but Richard helpfully informed me that at 15k miles, my car needed a full service inspection actually. Since I'm fairly naive about the full parameters of car care, I appreciated his insight and his guidance about keeping my Civic in tip-top shape. Richard definitely had my best interest and made sure I was in and out of there in no time. Honda of Aventura has gained a new lasting customer. More