Honda of Aventura

Unable to communicate and dishonest d]service. I own a 2010 Civi purchases from you. All service has been done by you, including new front brakes in August. The brakes started to fail again last we I own a 2010 Civi purchases from you. All service has been done by you, including new front brakes in August. The brakes started to fail again last week, and was told it needed new brakes again. This was done and I was charged a second time. There is a service warranty of 12 months/ 12K miles, and it has been 7 months and less that 12K miles. I have been calling an e-mailing the Honda company but no responses, no one will take the call. I started speaking with someone, and I heard him tell the person who called, "Transfer this to someone else, I don;t have time for this." Impossible to get through. I want the conditions of the warranty fulfilled. It is dishionest to give a warranty and fail to honor it, and it is discourteous to refuse to discuss it. I will start litigation if something doesn't start happening. In the meantime, BE WARNED. DO NOT DEAL WITH THESE PEOPLE. More

Moran is a great guy and salesperson!! Moran is a great guy and the best salesperson I ever had a chance to encounter. He provided me the best customer service. I will be buying my next car Moran is a great guy and the best salesperson I ever had a chance to encounter. He provided me the best customer service. I will be buying my next car with him again! More

Efficient people I knew exactly what I wanted (model and price). Albert Moran called me after my internet request. We took an appointment. When I showed up, he was rea I knew exactly what I wanted (model and price). Albert Moran called me after my internet request. We took an appointment. When I showed up, he was ready. Calm, poised and straightforward, Albert is the opposite of what most people think of a car salesman. I really liked doing business with him. He gave me good advices. I came out with the car and the price I was looking for. More

Stress Free Experience The Aventura Honda team that I had the pleasure to work with today was beyond professional. They listened very carefully to what I was looking for an The Aventura Honda team that I had the pleasure to work with today was beyond professional. They listened very carefully to what I was looking for and did everything within their power to help me choose the best car for my needs. I have been happy doing business with Aventura Honda for many years and this is so far the most enjoyable experience. More

Excellent customer service Roberto always provides excellent, professional customer service. He has a high standard of quality and customer satisfaction. Roberto is great! I Roberto always provides excellent, professional customer service. He has a high standard of quality and customer satisfaction. Roberto is great! I am comfortable with service and office staff. More

Service Advisor I must say my experience with Rocky Whitehall was Phenomenal! His customer service skills are Fantastic!!! He was informative and included me every st I must say my experience with Rocky Whitehall was Phenomenal! His customer service skills are Fantastic!!! He was informative and included me every step of the process. He advised me of what needs to be fixed and in the order of which it needs to be addressed. My car was serviced and I am 100% Satisfied! I recommend Aventura Honda and Rocky Whitehall. Satisfied Customer!! More

Hossein Rocky Whitehall customer service skills are Fantastic!!! He was informative. He advised me of what needs to be fixed and in the order of which it need Rocky Whitehall customer service skills are Fantastic!!! He was informative. He advised me of what needs to be fixed and in the order of which it needs to be addressed. My car was serviced and I am 100% Satisfied! I recommend Aventura Honda and Rocky Whitehall. More

Highly Recommend My service adviser Roberto Ortiz has been Great to work with. I bring my car and my mother's car for service and always receive the best service from My service adviser Roberto Ortiz has been Great to work with. I bring my car and my mother's car for service and always receive the best service from Roberto. More

Maintenance Great Customer Service and tended to what I needed. Most important of all, provided me with options. Excellent service I would recommend this service Great Customer Service and tended to what I needed. Most important of all, provided me with options. Excellent service I would recommend this service to my friends. More

Good place to buy a car Edwin Ramerez answered our questions and doubts patiently, he explained everything clearly, was friendly, for me he is an excellent seller, we bought Edwin Ramerez answered our questions and doubts patiently, he explained everything clearly, was friendly, for me he is an excellent seller, we bought a honda civic and we are happy with it. More