
Honda of Bellingham
Bellingham, WA
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Kind and Patient Morocco and the team at Northwest Honda were so kind during my entire experience with them. I’m loving my new car and felt very taken care of when I w Morocco and the team at Northwest Honda were so kind during my entire experience with them. I’m loving my new car and felt very taken care of when I was there. Morocco in particular was helpful and so patient when a few unforeseen problems arouse, and he handled it all with grace and a good humor. He did a wonderful job of explaining details of the car that I (as an uneducated car person) did not understand. I felt confident with my understanding of the car through him. I also so appreciated Sam for our lovely talk and how nicely she walked me through the financial side of the process. Looking forward to coming back and visiting! More
I always come to this dealership for servicing of my car. All staff are most pleasant and helpful. I've never been kept waiting. The servicing has been done well and no complaints or problems surfacing afte All staff are most pleasant and helpful. I've never been kept waiting. The servicing has been done well and no complaints or problems surfacing after the fact. More
Best experience I have had buying a car Have have bought many car over the years but this was the easiest by far. Pete was great easy to talk to and understanding of what we wanted in a veh Have have bought many car over the years but this was the easiest by far. Pete was great easy to talk to and understanding of what we wanted in a vehicle. All the options available were presented to us with out any pressure. Sam was quick to get through the paperwork and did not push any adds that we did not want. Just a great experience! More
Used car buy! All I can say is awesome all the way around. I would say the 3 that helped me had the “Aloha Spirit”! Take it Easy! All I can say is awesome all the way around. I would say the 3 that helped me had the “Aloha Spirit”! Take it Easy! More
60 k servive, brakes, and timing belt! I took our 2012 Honda Pilot in for its 60K major service, needed to replace the brake pads, and it was due (7 years old) to replace the timing belt. T I took our 2012 Honda Pilot in for its 60K major service, needed to replace the brake pads, and it was due (7 years old) to replace the timing belt. They gave me a loaner car, and had all the work done in a day They did good work! The bill came in $ exactly as quoted. No drama or surprises; nice customer service; all good! More
Excellent price and Uncomfortable Experience I came in with intent to purchase a car by writing a check. I was told they need to run a credit history before accepting my check. I offered to com I came in with intent to purchase a car by writing a check. I was told they need to run a credit history before accepting my check. I offered to come back with a cashier check. Salesperson Stephanie Akers assured me it was a soft pull and my score will drop a little. I accepted. Near the end of the paperwork, Steve Misencik the sales manager said he reviewed my credit history and he tried hard to convince me to take out a loan. I declined. On the next day, my credit score dropped dramatically as the result of a hard inquiry by Northwest Honda. The worse experience was being in office with Steve Misencik. Also there is a manager who my salesperson Stephanie met after each round of negotiations. I don't know his name. He never introduced himself and never smiled as I walked by him a couple times. He was the last person I saw before I left with purchased car. It had a lasting negative impression of Northwest Honda. More
Quick and courteous Oil change Made an appointment , in and out in 45 minutes. Full service inspection, topped off the fluids, checked the tires. All at a great price...will continu Made an appointment , in and out in 45 minutes. Full service inspection, topped off the fluids, checked the tires. All at a great price...will continue to have my maintenance done here! More
Wonderful experience Morocco was very professional, knowledgeable, and sincere. He responded to every question right away and gave us outstanding service. I would highly Morocco was very professional, knowledgeable, and sincere. He responded to every question right away and gave us outstanding service. I would highly recommend him to anyone shopping for a car. More
Excellent & Friendly Sales Experience I stopped by NW Honda on my way home form work one day and was looking at the Honda Accords. Ashley came out and asked if I needed help. I told her wh I stopped by NW Honda on my way home form work one day and was looking at the Honda Accords. Ashley came out and asked if I needed help. I told her what I was looking for and we connected right away. I did not feel any pressure from her at all, which was refreshing. I went back to drive a couple of Honda Accords and really liked one of them right away! We worked out the price and I bought it and am thrilled with the car and the entire experience! I highly recommend Ashley. She is very professional, friendly, honest and sincere. More
Excellent experience No pressure, knowledgeable pro with good advice but no push. I'd recommend Morocco to anyone buying a vehicle. He knows cars and finance and has an ex No pressure, knowledgeable pro with good advice but no push. I'd recommend Morocco to anyone buying a vehicle. He knows cars and finance and has an extremely flexible schedule to fit the customers needs. More