I have visited the Service Department several times now and always receive respectful, excellent service. The last visit was for a noisy heating/AC motor. They got me in the same day and were able to order a new motor, and even offered me a courtesy car. I am very appreciative.
My Honda had a damaged tire. After calling several tire companies I chose Honda of Burien because of the competitive pricing. Josh was very attentive, courteous, informative and responsive on the phone as well as in person!
I’ve only used this dealer for repairs and maintenance for my 10-year-old car. Great service, few errors, typical dealer prices. They explain everything well and always check before doing anything. My only complaint is that we can’t see what the mechanic is doing.
Did not and would not honor their online advertised special leasing rates. $0 down, $191/mo + tax & license. Went into dealer knowing exactly what make/model I wanted to lease. It took 5 hours, FIVE! hours, before I was in my new leased vehicle. $2000 down, $259/mo with tax & license. Not quite the deal I went in for. Do not fall for their bait & switch online scams. Prepare to wait & wait & wait even if you know exactly what you want.
"Excellent experience in new car purchase @ Butien Honda."
- Mike & Jackie from Poulsbo
Excellent new car purchase experience @ Burien Honda. Our sales person, Simmon Ko & Justin, the financial person, were great to work with & made our car purchase experience go smoothly. Great people to work with🤗🤗🤗😁😁
"Excellent Customer Service by Mr. Kristen Fernandez"
Kristian Fernandez from Honda of Burien:
Purchase made in June 2018
Kristian was genuinely very patient and kind while working with us.
He did go an extra mile of understanding our needs and expectations to give us the best
We did have a pretty decent deal on our trade in and Kristian made sure it was all
taken care of easily without having to have us go back and forth on it much!
He also did a close follow-up post purchase and made sure if everything was okay with the car.
We appreciate all his hardwork and dedication that is par excellence!
We wish him good luck and a very bright future!
Thanks so much Kristian for all the help through this purchase of our 2018 Honda CRV!! :)
Do keep that smile on, we think that works really well for all the potential buyers :)