Honda of Chantilly

Great salesman We visited Honda of Chantilly and Mike Reeves was our salesman. He was terrific. He educated us on the Honda CRV and gave us a chance to make an infor We visited Honda of Chantilly and Mike Reeves was our salesman. He was terrific. He educated us on the Honda CRV and gave us a chance to make an informed decision. Then we used the Washington Checkbook Carbargains service and Honda of Chantilly didn't bid. Despite that, we took the best numbers we had from another Honda dealer and presented them to Honda of Chantilly and asked them to match the offer - which they did. We only returned to Honda of Chantilly because Mike Reeves earned our loyalty and thus we purchased the car from Honda of Chantilly because of him. He sold us and we did not know him prior to stopping by Honda of Chantilly. More

Poor customer service Too many sales reps are not properly trained! Too much turnover, and those who are there do not care about long-term relationships, just sell a car! Too many sales reps are not properly trained! Too much turnover, and those who are there do not care about long-term relationships, just sell a car! More

Great customer service! We had a great experience car shopping at Honda of Chantilly last week. We were in the market for a new vehicle and were interested in buying a new 20 We had a great experience car shopping at Honda of Chantilly last week. We were in the market for a new vehicle and were interested in buying a new 2017 Honda Pilot. Our salesman Zak Rhodes made us feel comfortable in the showroom from the very start. He showed us around, guided us through the various models they had available, and fully explained the options of each. He was very informative, well versed in the features of each car, and patiently answered every question of ours and we had many! Zak delivered incredible customer service and made our car buying experience a pleasant one. We were so pleased that we ended up buying two vehicles a Pilot and an Accord Hybrid. I must say that this was our best car shopping experience ever. More

Great experience Pleasant person at the counter greeted me upon arrival. I asked for Zak Rhodes and she quickly got him. He was fantastic! Non threatening, got keys ri Pleasant person at the counter greeted me upon arrival. I asked for Zak Rhodes and she quickly got him. He was fantastic! Non threatening, got keys right away for the car I was interested in. Didn't waste time with usual BS that salesmen tend to do. Showed me features and I did the test drive right then. He was very knowledgeable, polite, and professional. I loved that we talked about the price before they did evaluation on my trade in. I hate how some dealers take your keys immediately to evaluate your trade in and then you are held hostage. Sadly the dealership was very busy because of holiday weekend so had to wait our turn to see the finance person (Mike Chinn) but once it was our turn, we were out quickly. We didn't have the usual "check with my manager" delays either. Loved the experience and would recommend Zak! More

2017 Honda Accord Purchase Keith: I had the pleasure of working with Mr. Michael Reeves to review all of the features of the 2017 Accord and to test drive each of the models. Keith: I had the pleasure of working with Mr. Michael Reeves to review all of the features of the 2017 Accord and to test drive each of the models. On my return to the dealership, Mr. Zak Rhodes filled in for Michael to complete the purchasing process and deliver our new Honda accord. Two exceptional gentlemen and I would recommend them to any and all customers. More

Excellent Customer Service & Very Friendly! Our family worked with Zak Rhodes to purchase a new car. He was very kind and helpful. After a test drive, he answered every question and concern we h Our family worked with Zak Rhodes to purchase a new car. He was very kind and helpful. After a test drive, he answered every question and concern we had. We were very happy with his clear explanations. Normally buying a car takes all day, but our purchase went very smoothly and quickly. I would highly recommend Zak for anyone who is looking to buy car and wants someone who is very fun and knowledgeable! I would definitely buy another car from him. More

Excellent Customer Service and Experience! I worked with Zak Rhodes with purchasing our secondary vehicle and he was absolutely amazing! He made the whole deal very comfortable and assisted us I worked with Zak Rhodes with purchasing our secondary vehicle and he was absolutely amazing! He made the whole deal very comfortable and assisted us with making sure that the car was absolutely best for our needs. Even after we had done our initial check, he continued to look through the car to ensure we didn't miss anything! I would recommend Zak for anyone who is nervous about buying a car or wants to work with someone super fun and professional at the same time! Thanks again! More

Helpful and Responsive I worked mainly with Alexis Huffman to purchase a new Accord. She was very helpful and responsive to all questions I asked through text and email mak I worked mainly with Alexis Huffman to purchase a new Accord. She was very helpful and responsive to all questions I asked through text and email making the process very smooth and easy for me which is important given how busy I was during the time I had to look for a new car. More

Very disappointed We have 2 cars from Honda. We went there today to get information regarding trading new vehicle. The sales man Deepak Ahuja was so rude. We did unders We have 2 cars from Honda. We went there today to get information regarding trading new vehicle. The sales man Deepak Ahuja was so rude. We did understand at one go and he should not be bothered of multiple question of customer. He is a sale man, that's his job to explain with patience. He discriminated us. More

Excellent Experience While we came to look at a particular used minivan that we ended up not buying our salesman Anthony showed us some other excellent minivans that we di While we came to look at a particular used minivan that we ended up not buying our salesman Anthony showed us some other excellent minivans that we did end up purchasing. He was extremely helpful and courteous. After we went to test drive some other options at other dealers we called Anthony to tell him we had settled on one of the vans he had showed. Even though he had gone home for the night he came back and helped us finish the sale well after closing. Really above and beyond what we expected. More