Honda of Chantilly

Keith Harrison EARNS Your Business I've bought my past several cars from Fairfax Honda. I decided to give Honda of Chantilly a shot since they are new to the area. My original appoint I've bought my past several cars from Fairfax Honda. I decided to give Honda of Chantilly a shot since they are new to the area. My original appointment was with Thomas Harper, but he got caught up with business at the Auto Show, so I was assigned Keith Harrision. Keith greeted my wife and myself with a warm smile and very accommodating attitude. The original car I had looked at on the internet wasn't going to work out for us, so Keith took his time in helping us find a vehicle that would fit our budget and our needs. Keith was very observant in that he knew I was planning on buying a vehicle that day. He listened to our need and made recommendations off those conversations. After a couple of hours, we were the happy owners of a new Honda Civic Coupe. Here's the impressive part about the entire experience: My wife HATES going to dealerships. She can't stand the back and forth games that can go on during negotiations. I'm pleased to say that my wife had NO problems with our business negotiations with Keith. That's a HARD thing to accomplish! As I noted, we were impressed with the time Keith took with us...we were the LAST customers there on a Saturday night. Thank You KEITH. Keith also called me back on Monday morning to make sure everything was ok and to follow up. There were three issues that needed follow up. As I write this, the major issue is being worked on right now. When I pick up my car this evening, I have every bit of confidence the other two minor issues will be resolved...if not tonight, then in the near future. After the last two issues are satisfied, I will write a follow up review on that as well. I'm gushing about the marvelous experience I had at Honda of Chantilly, but I feel the need. When I bought my last few vehicles at Fairfax Honda, I have to say they set the bar high. I easily bought my vehicles there after presenting the sales associates my research on the vehicle {s} I wanted to purchase. Keith Harrison had the same professionalism but he added more with his great personality, willing to work with me and most of all the desire to earn my present AND future business. He accomplished this by not being pushy, listening to our needs, not bringing in other parties to help seal the deal and easy going personality. He goes out of his way to please the customer and earn the business of the customer. When I had to drop off my vehicle last night, he stayed at the dealership past his working hours until I arrived. That's pretty awesome in today's business climate. I would highly recommend Keith for all your vehicle needs and will be advising friends to go see him when it's time for them to purchase a new vehicle. More

Car Buyer My recent purchase from Honda of Chantilly was not a good one. However, after speaking with the sales associate I have decided to remove my review. He My recent purchase from Honda of Chantilly was not a good one. However, after speaking with the sales associate I have decided to remove my review. He was very understanding and kept up with me months after the purchase. More

Ask for Jon Carlton The experience was awesome. In and out with a brand new car in under 3 hours! We started communicating online, so the cars I wanted to see we're read The experience was awesome. In and out with a brand new car in under 3 hours! We started communicating online, so the cars I wanted to see we're ready and waiting for us at the dealership. Our salesperson, Jon's demeanor was very professional and we got A+ service. Highly recommend Honda of Chantilly. More

Great Deal & Service Michael Chinn and Justin Sporles are the team to ask for when you are looking for a car! Great communication , great financing and absolutely wonderfu Michael Chinn and Justin Sporles are the team to ask for when you are looking for a car! Great communication , great financing and absolutely wonderful service. Service Department is what got us in the door, but it was their service and financing a great deal that got us to purchase from them ! More

Fast and Easy I had a great experience here at Honda of Chantilly, my finance manager Mike made it fast and easy! I will definitely recommend this dealership :) I had a great experience here at Honda of Chantilly, my finance manager Mike made it fast and easy! I will definitely recommend this dealership :) More

KUDOS TO MR. SAXON REYNOLDS FROM SALES! Mr. Reynolds was very professional, friendly and accommodating. The moment my family and I walked in the dealership, he greeted and helped us right a Mr. Reynolds was very professional, friendly and accommodating. The moment my family and I walked in the dealership, he greeted and helped us right away. He showed us what we need and in just a matter of a short period, we received a good deal and bought the vehicle we liked. His great customer service and car sales experience have made our "car-buying" experience a great one. He made it very fast and easy. Mr. Reynolds has my appreciation for a job well done! He deserves a recognition and promotion! I will definitely recommend this dealership! More

Louis in Sales = Awesome Service Department = not so much Man Louis was awesome. He made it a really great experience for my family and I. We had my wife my 5 year old and 2 week old newborn son there on a Sa Man Louis was awesome. He made it a really great experience for my family and I. We had my wife my 5 year old and 2 week old newborn son there on a Saturday. Louis was friendly and accommodating i really could ask for more. Only concern was the service work they did before selling the car. They had done an alignment and after taking it on a longer test drive found that the pilot drives straight but the steering wheel is about 10-15 degrees off center. Then a week later my check engine light comes on for a common issue with the v6 with eco mode that the piston rings go bad and half the motor needed to rebuilt but after my issue with the alignment i wasn't going to let them handle my motor. So since I only tagged Louis in this review I left it at 5 stars because he was awesome just the service department was about a 3. Its kinda funny the other dealer I went to i have had great service but poor sales expeirance. And at Chantilly it was the opposite. So for real if you wanna buy a new or used car doesn't matter do yourself a favor and go see Louis at Honda of Chantilly. More

Wow What a great Honda Dealer ..... A perfect 10 Lenny and his service team are a step above the rest. Other Dealerships should take a good look at this operation. From the first minute to the carw Lenny and his service team are a step above the rest. Other Dealerships should take a good look at this operation. From the first minute to the carwash a top notch dealership with great people. I will send anyone who needs service to go see Lenny Gonzales General Manager. if service is that great I will send anyone interested in a new or preowned car to Lenny. More

Buying a Honda Civic 2009 Enjoy both the experience with Jon and Rob...fair and professional. will recommend them to others looking to buy a Honda. Appreciate both Jon and Rob Enjoy both the experience with Jon and Rob...fair and professional. will recommend them to others looking to buy a Honda. Appreciate both Jon and Rob helping me. More

Best purchasing experience and Stressfree! I will recommend buying a vehicle from Honda of Chantilly to my friends and family. The staff are friendly and the showroom was clean. When I arrived I will recommend buying a vehicle from Honda of Chantilly to my friends and family. The staff are friendly and the showroom was clean. When I arrived to the dealership the car of my choice was waiting to be test driven. The customer service I received was outstanding. This was the first time I bought a car without stress from the saleperson. I explained the cars of my choice and he did not try to sell me a car did not fit my profile. This was the first time my car buying experience was non stressful. The financial process was fast and smooth. I will recommend the extended warranty to everyone that purchases a car plus KBB verifies that I bought my car at a great rate. No deductibles or gimmicks! This is my first Honda and I love my car and the choice 'I'made! Thank you Louis! More