Honda of Clear Lake

I was very pleased to work with Orey and he explained the service procedures associated with maintaining the car in warranty and made my first visit a pleasant one. I intend to work with him as my Service A service procedures associated with maintaining the car in warranty and made my first visit a pleasant one. I intend to work with him as my Service Advisor in the future. The oil was changed as requested, the service was quick, and the car was appropriately maintained in a clean condition. More

We have always received excellent service at this dealership. Eddie is always very professional, friendly and prompt. The facility is clean and the staff is friendly and helpful dealership. Eddie is always very professional, friendly and prompt. The facility is clean and the staff is friendly and helpful More

BUYER BEWARE!! I contacted Scott Campbell, internet sales manager at HONDA OF CLEAR LAKE. He offered to sell me a 2009 Honda Civic with 3k miles for $14000. I ran a carfax and the MILES HAD BEEN ROLLED BACK. manager at HONDA OF CLEAR LAKE. He offered to sell me a 2009 Honda Civic with 3k miles for $14000. I ran a carfax and the MILES HAD BEEN ROLLED BACK. When I informed him his reply was "It's still the cheapest car within 500 miles. Maybe I should look for a car with more miles" VIN #2HGFA16379H340576 He said I should not drive there but lifeflight myself there for a deal that good. I think people need to lifeflight themselves away from Clear Lake Honda to avoid getting ripped off. Instead of apologizing and having concern he was rude, like it was myfault that my carfax showed the mileage changed approx 25k miles when Honda bought it back. I came to the dealer with credit approval from my credit union. I thought this place was reputable and I had faith of getting a quality car but I guess all car businesses are the same no matter where you go. More

Took in Pilot for oil change. Purchased Pilot from this dealer. Discussed other recommended service with with service rep Joe Robinson. Very satisfied with his explanation/comments, had service work comple dealer. Discussed other recommended service with with service rep Joe Robinson. Very satisfied with his explanation/comments, had service work completed. All pricing explained. Work done quickly, no problems. More

I received awesome service, customized to my vehicle. I purchased my Honda at Clear Lake and will definitely make my next purchase there since the staff and care they give to the customers is exceptional! purchased my Honda at Clear Lake and will definitely make my next purchase there since the staff and care they give to the customers is exceptional! Great job guys!!! More

I just bought my new Civic Coupe with them today. It was a pleasant experience. I really enjoyed working with Doug Dahlstrand and his manager, Bennett Johnson. They have been helpful, straight forward and v a pleasant experience. I really enjoyed working with Doug Dahlstrand and his manager, Bennett Johnson. They have been helpful, straight forward and very cool with a demanding customer (like me, i know I am). Doug even made extra efforts to make all arrangements ahead of time to save my time at the dealership. I look forward to having the similar level of service at Customer Services later. Strongly recommend the team of Ben and Doug when you buy with Honda of Clear Lake. More

I have always had a pleasant experience with the service department. I have bought 1 new car from this dealership also and had a good experience back in 1999. The service department has either given me a lo department. I have bought 1 new car from this dealership also and had a good experience back in 1999. The service department has either given me a loaner car or shuttled me home when needed. They communicate well also. More

I had a great experience with Honda of Clear Lake and especially Eddie Guillory. Eddie was extremely professional, courtious and knowledgable. I have an older model (1999) civic which I brougt in for s especially Eddie Guillory. Eddie was extremely professional, courtious and knowledgable. I have an older model (1999) civic which I brougt in for service. Eddie took great care of me beginning with my phone call to schedule service, through the entire process, until my vehicle was completed. My vehicle was thoroughly inspected, then Eddie sent me an e-mail with all the findings, explaination of service and an action plan to correct issues found. He then discussed the repairs needed with me over the phone, for which I agreed to, ordered the parts and alerted me via e-mail when the parts arrived. He arranged for me to have a loaner vehicle, which was greatly appreciated! On top of the great customer service, my vehicle was repaired correctly! I now have peace of mind, knowing that my vehicle is in tip-top-shape! Excellent customer service - I would recommend Honda of Clear Lake to everyone! More

Unscupulous behavior. Lying to get you in their business, misleading, no integrity or moral character. HTey lied abou t what they would pay us for a used vehicle to get us in the business, mislead us for 3 w misleading, no integrity or moral character. HTey lied abou t what they would pay us for a used vehicle to get us in the business, mislead us for 3 weeks, promised a price was good for 60 days. We went in to sell our deceased mother's car. THey Told us we had to have the title changed into my name to sell the car and then once we did and we went back ot the to close the deal. they told us they could only pay a much lower amount, in fact $2,500 less thatn wha they told us was good for 60 days. They are scam artists, liars, and can't be trusted. We lost 2 sales on the car because we had to wait on a title they told us had to be changed which in fact did not have to be done, according to the Brazoria County Title office. We have bought our last 3 cars here because of their sales person A.J., how is wonderful and delivers excellent customer service. He has integrity, good moral character and is honest. But due to the way we were treated we will never step foot in their dealership again and I will not recommend the dealer ever again as we have been doing for the last 7-8 years since our first visit. More

Joe was very helpful. When the car could not be ready on time, he quickly arranged for a longer car. Thanks for making it a good experience. time, he quickly arranged for a longer car. Thanks for making it a good experience. More