Honda of Clear Lake

I have nothing but praise for the Service department at Honda of Clear Lake. Everyone is very friendly. You are greeted when you get there, offered refreshments and the work is done quickly and efficiently Honda of Clear Lake. Everyone is very friendly. You are greeted when you get there, offered refreshments and the work is done quickly and efficiently. I am currently leasing a Honda Accord. The Honda was not leased from Honda Clear Lake however the service department treats you just like they would any of their very own customers. They are great! I would like to say that I have never purchased a vehicle at Honda Clear Lake, but if the sales department is anything like the service department it should be a good experience. More

From the time I submitted my credit app I had nothing but a positive experience. Shawn Day was the person I chose to deal with and he was Great! He really went above and beyond to make sure that I was able a positive experience. Shawn Day was the person I chose to deal with and he was Great! He really went above and beyond to make sure that I was able to get into a car and he made the whole experience easy for me. I have already recommended my Friends and Family to this dealership and let them know what a positive experience I had. I will def. remember you all when it's time to purchase another vehicle. Thank you, Karlah More

I went to this dealership looking for a deal on 2 used vehicles, an accord and a civic. I expected to receive a good price because I was buying 2. The dealership does have a large selection of used vehicl vehicles, an accord and a civic. I expected to receive a good price because I was buying 2. The dealership does have a large selection of used vehicles which made it easier to find the ones with the criteria I wanted. After selecting the vehicles, test driving, thoroughly examining the carfax,and a little negotiating we agreed on a price that would work for both of us. I was also using voucher/grants for 2 used vehicles that I was replacing by buying the 2 new ones. The staff was knowledgeable about the program I was using and they did all of the necessary paperwork with ease. After closing I left with both vehicles having a detailed cleaning and a full tank of gas. The staff were professional and I had an overall good experience. More

The work done is fine and seemed to be executed as we agreed on when I brought in the car for service. I also had the impression that the contact person was knowledgable about the status of the car and c agreed on when I brought in the car for service. I also had the impression that the contact person was knowledgable about the status of the car and could promptly inform me about the type of the maintenance that neeeded to be done and also include additional requests and concerns from my part. The service and the opportunity to obtain a loaner car and return when suitable for me was excellent. Also, I appreciated the timely feedback on the repair process. More

I am very upset with the way that this dealerships conducts business. I saw a vehicle listed on line through Auto Trader. The vehicle was a 2004 Honda Crv listed at $8,994. I called the dealer ship an conducts business. I saw a vehicle listed on line through Auto Trader. The vehicle was a 2004 Honda Crv listed at $8,994. I called the dealer ship and tried to speak to the online sales manager Tuan Van Le who listed the vehcile. I was never able to speak to him. I ended up speaking with a salesman who names I do not recall and he verified that the vehicle was still there and also verified the listed price. I drove about 30 minutes to the location and spoke with a salesman named Big Al and told him that I wanted to purchase the vehicle. I test drove the vehicle and when I came back I was told by by Big Al that there was a typo and that the vehicle is $11,995. I was furious because I had a feeling something like this would happen. I went to speak to the internet sales manager Tuan Van Le who was very rude. He showed me the Clear Lake of Honda dealership web site that stated best price over $8,994 would be considered. Tuan Van Le had went to the page and added the wording. I still had the Auto Trader site page open on my phone from the night before. The Auto Trader clearly stated the price was $8,994. Tuan Van Le kept telling me why was I switching things around. As i kept questing him he had nothing to say and asked me to leave several times. It took all the faith of god for me not to reach across the desk a slap his slant eyes straight. The guy was very rude and disrespectful. I strongly recommend that you avoid this dealership if all possible. Good luck on finding a vehicle!!! More

I went to buy used honda accord lx 2009. The sales person was ok but the sales manager (most likely his name is Donny Slaughter) was very rude. They were asking around $18400.00 +TTL and asked my about my pr was ok but the sales manager (most likely his name is Donny Slaughter) was very rude. They were asking around $18400.00 +TTL and asked my about my price. I liked the car but i cannot go over $16000.00 but I offered them $16500.00 drive out and signed a paper with that price. The sales person went to talked to the manager and after a while the manager came with that paper teared in two piece and talked to me very rudely and said i am giving them disrespectful price and they will not sell the car on that price. As a customer i have every right to say the price i believe is reasonable for me. If they cannot match the price they can just simple say that nicely and could offer me some other car in that price range. instead of that, that so called manager behaved rudely. This kind of behavior is not acceptable at all. I will never go back to this dealer again. Very Very bad customer service. More

This is the WORST dealership you can run into. All they cared about is your money. Once they sale the car to you, they treat you like sh*t!!! When I bought my car, there is a problem with the windshie cared about is your money. Once they sale the car to you, they treat you like sh*t!!! When I bought my car, there is a problem with the windshield. They promised to fix the windowsheild within a week. After I purchased the car, I called them SIX times to ask them to fix my car and everyttime they said they will call me back but they NEVER did. Finally, I get a confirmation from them after I called them the SEVEN TIME. And it took them forever to fix my car. The people were soooo rude after they sold the car to you. The sales person who sold the car to me wont even say hi when i brought my car to fix. More

Scott Campbell is a liar. For 3 weeks tried to buy a used car from him. All I got was the run around.Then the day before I am heading to the dealership to purchase the car i wanted, I called and found out th car from him. All I got was the run around.Then the day before I am heading to the dealership to purchase the car i wanted, I called and found out they sold it to someone else. Guess I am glad I didn't waste my gas on them. Scott Campbell and Honda of Clear Lake can KISS MY BUTT! People, if you are smart you would shop somewhere else. I hope your sales tatics put you out business! More

These people in the finance department are extremely rude! They are not helpful at all and they do not explain anything at all! I would NOT recommend these people to anyone! If you try and call them you rude! They are not helpful at all and they do not explain anything at all! I would NOT recommend these people to anyone! If you try and call them you never get a call back. It took me over a month to receive my signing paperwork on my car and when I went in to ask about my paperwork after a month they said that they had sent it out the day before I actually signed the papers. The people in the finance department are ridiculous! NEVER WILL I EVER GO BACK AND BUY A CAR FROM THEM! I have had my car over 6 months and still have no received all of my refunds that I did the first week of having my car. THEY ARE HORRIBLE! More

My wife and I went to just test drive a Honda, and she was very taken with one of the Honda CRVs. We met with Sam, and he was very knowledgeable, and worked with us to see that we received a very reasonab was very taken with one of the Honda CRVs. We met with Sam, and he was very knowledgeable, and worked with us to see that we received a very reasonable deal. Raheel was the person who we dealt with to set up the loan and sign all of the papers. He was very thorough and efficient, and made it as painless as possible. I would highly recommend both of these individuals and the dealership in general. About as pleasant and hassle free as buying a new car can be. More