Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda of Clear Lake
League City, TX
434 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
434 Reviews of Honda of Clear Lake
January 03, 2023
I went to order a power steering fluid reservoir for my Ridgeline and they quoted me $52.48. I went to the Honda Parts site, entered my VIN and this exact part I got for $25.04, this markup is ridiculous a Ridgeline and they quoted me $52.48. I went to the Honda Parts site, entered my VIN and this exact part I got for $25.04, this markup is ridiculous at this particular Dealer. They have always marked-up their parts(or try to) over 200% and their greed shows in their maintenance fees also. I live less than three miles from there and will NEVER let them service any of my three Hondas again More
by rjcrooks94
Employees Worked With
Parts clerk
November 07, 2022
FREE Oil Change program was cancelled by the Clear Lake Honda Dealer without a good reason since I bought them when I bought the new cars from this dealter.. Honda Dealer without a good reason since I bought them when I bought the new cars from this dealter.. More
by baculam
Employees Worked With
None Need
October 29, 2022
Their service department AWFUL! Service advisor Michael Tooley is rude and unorganized. During an oil change at HCL, I was told that multiple things needed to be done. These things Service advisor Michael Tooley is rude and unorganized. During an oil change at HCL, I was told that multiple things needed to be done. These things had just been done elsewhere but since it wasn’t in their system they wrote it up stating these things were in “bad condition”. I don’t even know if they actually look at the vehicle to see what needs to be serviced. The prices are another problem. It’s just ridiculous. More
by Erin.davis2019
Employees Worked With
Michael Tooley
September 14, 2022
I will echo the horrible service at Honda of Clear Lake on cancelling the oil change service plan. I went on Saturday and was told the rules had changed. They would not be honoring the service plan. The le on cancelling the oil change service plan. I went on Saturday and was told the rules had changed. They would not be honoring the service plan. The least they could have done was send a letter letting us know that the service was cancelled so I didn't waste my time. I have owned a total of 4 Honda Odysseys since 2000. The last 3 were purchased from Honda of Clear Lake. To wait over 2 hours for an oil change, is unacceptable. When you walk in the door no one greets you and you don't know where to stand or who is next! The service has not been good since moving to the new location. I have been a die hard Honda customer but this is my last Honda! I know nothing comes of these reviews but hopefully it helps the next person. :( More
by Stephanie Turner
Employees Worked With
don't know
August 24, 2022
I brought my Ridgeline in for an oil change and discovered that lifetime means the period that the dealership is owned by that company. John Eagle Auto Group sold out Clear Lake Honda to Lithia Mo discovered that lifetime means the period that the dealership is owned by that company. John Eagle Auto Group sold out Clear Lake Honda to Lithia Motors Inc. which decided o cancel the previous lifetime oil change packages as of 28 July 2022. I just bought a 2022 Passport and thankfully I didn't buy their lifetime oil change package. I can see them rotating ownership every few years to purge those long-term owners from programs they think are costing them money. More
by Mac
Employees Worked With
Tony Sandoval
August 22, 2022
Dishonest dealership, they cancelled my oil change subscription that i pair for, i bought the car in 2019 and my car is under 60k miles. The oil changes where good for 5 years or 60k miles. Don’t buy subscription that i pair for, i bought the car in 2019 and my car is under 60k miles. The oil changes where good for 5 years or 60k miles. Don’t buy from bs dealer. They will do anything to get you to buy a car. More
by marcelo.estrada57
Employees Worked With
Erik
August 19, 2022
Over charge for the service when customers find out , they promised to refund but never do. I went there on 07/14/2022 to have my car service . Total package services is 620 they charge 780. I asked the they promised to refund but never do. I went there on 07/14/2022 to have my car service . Total package services is 620 they charge 780. I asked them they said they overcharged but until now I didn’t get my refund yet I may do something else to make this fix Who ever bring car to this dealer for service have to be careful More
by Toninguy
Employees Worked With
Peter
August 12, 2022
I have purchased 3 vehicles from Honda of Clear Lake with one of the reasons being the free lifetime oil change, then without notice they decided to discontinue the service. Not holding to their promise is one of the reasons being the free lifetime oil change, then without notice they decided to discontinue the service. Not holding to their promise is very disappointing and dishonest. I will never use this dealership again. More
by WHMedia
Employees Worked With
N/A
