Honda of Clear Lake

Unfortunately Honda of Clear Lake has made the new car experience a stressful one. I've had to return my new CR-V 6 times since I bought it 6 weeks ago for the same few minor problems and it is still not experience a stressful one. I've had to return my new CR-V 6 times since I bought it 6 weeks ago for the same few minor problems and it is still not fixed right. I've yet to experience a "new" car. Both the Service and Sales departments are disinterested. They don't see why I'm unhappy about having to bring the car back over and over to let them try again. More

There is a Honda Service Center closer to my home, but I drive further to Clear Lake Honda because Chris Miller always treats me politely, fairly and I know that my car will be in good hands. He's a great c drive further to Clear Lake Honda because Chris Miller always treats me politely, fairly and I know that my car will be in good hands. He's a great customer service role model. As long as he is there, I don't mind driving the extra distance. Very courteous staff all around but Mr. Miller gets 5 stars! I highly recommend this Honda Dealer because they have the best service dept. hands down. More

This is our 17th Honda, bought from 5 different Honda dealers. Milo Gordon Honda in Lawton, Ok. Howdy Honda in Austin, Honda of Midland, Baytown Honda and Clear Lake Honda. This is the 4th Honda (3 new, dealers. Milo Gordon Honda in Lawton, Ok. Howdy Honda in Austin, Honda of Midland, Baytown Honda and Clear Lake Honda. This is the 4th Honda (3 new, 1 used) we have bought from Will Hensel at Clear Lake Honda. As Honda dealers go, Clear Lake Honda is a fine dealership. We shop there because of Will Hensel. If Will Hensel wasn't there we probably wouldn't drive there from Baytown to buy a car. More

Everyone was very friendly and polite. The dealership was business-like, but low-key and I felt very relaxed. My needs were challenging and they employed several different ways to make it work for me. I was business-like, but low-key and I felt very relaxed. My needs were challenging and they employed several different ways to make it work for me. I was a solid Honda fan before and now I am a solid Honda of Clear Lake fan. I love my new CR-V! More

What can I say?? The best experience ever purchasing our new car! Thank you Honda of Clearlake for making the purchase so easy. A DREAM COME TRUE!!!! Please if you ever have the time & your looking to buy a new car! Thank you Honda of Clearlake for making the purchase so easy. A DREAM COME TRUE!!!! Please if you ever have the time & your looking to buy an automobile, go see the Dr. @ Clearlake Honda. DR.WILL HENSEL GOES THE EXTRA MILE!!! What an amazing man!!! What an amazing staff for allowing him to work the way he does!!! The customer service the best ever & we have purchased a number of automobile's. Quality of work...?? I'm a soon to be college grad. in the automotive industry. The quality of work just blew us away!!! It was like Dr. Hensel engineered the car!!! Very educated & has no problem taking as much time to educate the buyer as needed. Friendliness..? I didn't want to leave!!! Serious!!! It felt like we were @ home!! Price!!?? How many time's can you walk into a dealership & know for a fact you are getting ONE HOT DEAL??? Let's face buying an automobile take's doing your homework if you care anything about finding the right car, finding out what you can afford, finding the TRUTH!!! Like I said no haggle or hassle's, the best price up front.!! Honda of Clearlake, we thank you so much for treating us like we mattered!! GOD IS GOOD!!!! ;') Marcus S. More

I have had multiple cars from this dealership. I have never had a bad experience. I have dealt with several people over the years and everyone is always extremely friendly. I would, and have, recommend never had a bad experience. I have dealt with several people over the years and everyone is always extremely friendly. I would, and have, recommended this dealership to family and friends. One family member even drove all the way in from Oklahoma to purchase a van from the dealership. I am sure I will continue to get cars from this dealership and I will continue to comment on my positive experiences and recommend Clearlake Honda to others. More

Awesome experience!! The entire process of buying a car was made so easy for us. The staff was very friendly, helpful and willing to go out of their way to make sure all our needs were met. Not only that was made so easy for us. The staff was very friendly, helpful and willing to go out of their way to make sure all our needs were met. Not only that, when we arrived to pick up the car, which was a present for my daughter, we were met with a giant bow on the car and balloons everywhere!! What a great memory for her and for us! I cannot say enough about the experience. Thank you, thank you!!! More

I was in need of a newer vehicle to go back and forth to work. My commute is 120 miles everyday. We had received calls from the dealership about trading in my wife's 2007 Ridgeline with 33,000 miles, that w work. My commute is 120 miles everyday. We had received calls from the dealership about trading in my wife's 2007 Ridgeline with 33,000 miles, that we bought at Honda of Clear Lake, so we decided to pay a visit and see what we could get done. I took my 2005 Accord(bought used elsewhere) with 80,000 miles on it and my wife drove her Ridgeline to the dealership. We first met with Calvin and he introduced us to Chris. I'm glad Chris was a patient man! Between my accounting questions and my wife being an expert "question asker", we had him tied up for some time. After the normal dealing on the trade-ins and new car price, we arrived at a deal that made us very happy. My wife got her a new Ridgeline and I purchased a Civic Hybrid. My wife's note is lower and the small increase in my note will be more than paid for by the gas savings on the Hybrid. I've been buying autos for more than 30 years and this had to be one of the more pleasant dealings I have had. They shot straight with me and didn't play games. My wife has also taken advantage of their oil change for life plan and it was worked great. She takes it in and they go over the entire vehicle to make sure everything is in good working order. I will now be a part of that same plan. Let me also say that Ruben Flores in the Finance department took good care of us. He explained everything and was able to get us a good interest rate comparable to what we had found through our credit union. I give the dealership a thumbs up and look forward to future dealings. P.S.: They even had to put up with us chasing our 19 month old grandson all over the dealership. Thanks for the free video game in the waiting area! It's a life saver! More

Tom and his team went the extra mile for us at a difficult time following my daughter's accident. He is a stand up guy who does what he says and even delivered the car to our house. A+++ difficult time following my daughter's accident. He is a stand up guy who does what he says and even delivered the car to our house. A+++ More

Stopped in to have the oil changed in my 2005 Subaru Baja (my wife owns a Honda CRV, 2007--we have all of our a maintenance work done at Honda of Clear Lake). While my truck was up in the air the Tech notic (my wife owns a Honda CRV, 2007--we have all of our a maintenance work done at Honda of Clear Lake). While my truck was up in the air the Tech noticed signs of an oil leak on the automatic transmission. I asked him to please check it out. He checked the ATF level and found it to be 1&1/2 quarts low. He put the truck back up in the air and began checking connections related to the transmission oil. He found a loose clamp on an ATF-fluid transfer line and tightened it back up. I had had the transmission serviced at a Subaru dealer six week prior and apparently they didn't tightened up the hose clamp sufficiently when they were finishing the service. If the tech hadn't of been going the extra mile and checking for other problems while doing the oil change then I could have lost my transmission. I've gone to HCL for the past 14 years and always gotten great service and fair prices (on some of the big jobs I've gotten estimates at other locations and HCL prices were competative 95% of the time). More