Honda of Cleveland Heights
Cleveland Heights, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 3:00 AM
Tuesday 7:30 AM - 3:00 AM
Wednesday 7:30 AM - 3:00 AM
Thursday 7:30 AM - 3:00 AM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
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I recently had a great experience working with DJ at Honda of Cleveland Heights. DJ was knowledgeable and helpful in working with us and allowing us to purchase the car that we wanted. Both DJ and Dimit Honda of Cleveland Heights. DJ was knowledgeable and helpful in working with us and allowing us to purchase the car that we wanted. Both DJ and Dimitri (sales manager) were helpful in explaining all of the different options. I would recommend DJ for your next car buying experience. More
I recently had a great experience working with DJ at Honda of Cleveland Heights. DJ was knowledgeable and helpful in working with us and allowing us to purchase the car that we wanted. Both DJ and Dimit Honda of Cleveland Heights. DJ was knowledgeable and helpful in working with us and allowing us to purchase the car that we wanted. Both DJ and Dimitri (sales manager) were helpful in explaining all of the different options. I would recommend DJ for your next car buying experience. More
I have been a customer of this service department for the past 10 years and trusted them with significant engine repairs, including four engine rebuilds. Unfortunately, despite these major repairs and numero past 10 years and trusted them with significant engine repairs, including four engine rebuilds. Unfortunately, despite these major repairs and numerous service visits, my vehicle continues to experience serious mechanical issues within months. After investing considerable time and money, I am left questioning whether the underlying problem was ever properly diagnosed or resolved. I hope dealership management will review the work of the service department. More
Liars. Traded in my vehicle and they told me I could not transfer my plates to the used vehicle I was purchasing (BMV and police told me this is incorrect). Traded in my vehicle and they told me I could not transfer my plates to the used vehicle I was purchasing (BMV and police told me this is incorrect). so I had to pay more money. Ramon (sp?) said he couldn’t get my plates off and would mail them to me (never did, and now I am getting bills from the PA turnpike with those plates on a different car). Also, I had to get a new car battery (cost over $200) within a month of getting the vehicle. Called to try and speak with a manager and was told it would just go to voicemail. Did not even have the opportunity to leave a voicemail because they just hung up on me. Called back and Frank said he would work on it, but have not heard back. I would avoid this dealership. More
My Name is Nedra Nichols and my experience today at Honda of Cleveland Heights was awesome, I had the most helpful service coordinator that I’ve had since I have been a customer, I have had good experiences of Cleveland Heights was awesome, I had the most helpful service coordinator that I’ve had since I have been a customer, I have had good experiences before and good service coordinators , but Ricardo was exceptionally helpful and patient with me he answered all my questions made things that I didn’t understand clearly!!! If you are a customer of Honda of Cleveland Heights ask for Ricardo he’s extremely professional and knowledgeable and most importantly he’s kind my visit today was very pleasant. More
Very difficult to reach on the phone. Customer service reps are often in different state and/or country. This is even applicable to the service department. Just placed six calls to the Customer service reps are often in different state and/or country. This is even applicable to the service department. Just placed six calls to the service department and their phone puts me on hold then states that the number is not working. This was the creme de la creme as Motorcars. Unfortunately, since ownership changed the service has taken a turn for the worst. More
Adam is the salesman we worked with. His efforts to get us a decent deal on our lease were the MAIN reason we leased our Honda CR-V Hybrid from Honda of Cleveland Heights. He was also ve His efforts to get us a decent deal on our lease were the MAIN reason we leased our Honda CR-V Hybrid from Honda of Cleveland Heights. He was also very patient. I recommend him highly! More







