Honda of Cleveland Heights

car purchase , excellent answered all question right away, polite, went out of her way to be helpful, dealing was all by phone always answered guestions , outsy , excellent answered all question right away, polite, went out of her way to be helpful, dealing was all by phone always answered guestions , outsyanding, promt More

Great Service Brian Zent and Brittany Shearer at Motorcars Honda were extremely helpful and professional with assisting us with the purchase of our 2018 Honda Odyss Brian Zent and Brittany Shearer at Motorcars Honda were extremely helpful and professional with assisting us with the purchase of our 2018 Honda Odyssey. We explained to them our "must haves" and Brian was able to assist us in determining the best option for our budget. Other dealers I have dealt with in the past, have wanted an answer right away, both Brian and Brittany were very patience with us taking our time to determine the best option for our family. I would highly recommend both Brittany Shearer and Brian Zent at Motorcars Honda. More

Jeff Berlin My wife and I worked with Jeff Berlin to lease a 2018 Civic and he was absolute professional. Jeff treated us with kindness and went above and beyond My wife and I worked with Jeff Berlin to lease a 2018 Civic and he was absolute professional. Jeff treated us with kindness and went above and beyond to find the right car that met our needs. Even when there was some slight confusion regarding our financing we were able to work together and find an and amicable solution. We will definitely work with Jeff to buy or lease our next vehicle and we would certainly recommend both Jeff and Motorcars Honda to anyone seeking a new car. More

Very friendly and helpful! Staff was very helpful friendly. Rich was very informative of the car that I purchased and showed how everything worked. Appreciate the business and t Staff was very helpful friendly. Rich was very informative of the car that I purchased and showed how everything worked. Appreciate the business and the car I purchased. More

Lease is up; more uncertain than usual about next steps On the fence about a new lease or buying out current Civic. If we go with new lease also up in the air about leasing an HR-V or leasing a higher mode On the fence about a new lease or buying out current Civic. If we go with new lease also up in the air about leasing an HR-V or leasing a higher model Civic. Rich Klimkowski was extremely helpful as we sorted out our options. We appreciated his thorougness as we went back and forth about trying the new HR-V. After a road test, we were definitely leaning toward the HR-V. We returned a couple of days later and decided we'd go with the Civic instead. Rich was very understanding and assured us we were making a good decision. No questions asked; no pressure. Brian Zent was also a part of our discussions and was equally helpful as we worked through the decision process. Totally professional! More

Review: Motorcars Honda Michael Lesko provided excellent customer service and made it very easy to help find a vehicle that was the right fit for me. He was extremely thoroug Michael Lesko provided excellent customer service and made it very easy to help find a vehicle that was the right fit for me. He was extremely thorough, thoughtful and responsive. I will absolutely recommend Michael's services in the future to friends and family looking for a new vehicle. Big thank you to Michael, and the entire Honda team! More

Great customer service and overall experience! I was recently in the market for a 2017 Honda Pilot and the Motorcars staff made it such an easy and pleasant experience. I worked with Joe Bencivenni I was recently in the market for a 2017 Honda Pilot and the Motorcars staff made it such an easy and pleasant experience. I worked with Joe Bencivenni and Michael Lesko, who were both terrific. Based on previous car buying experiences at other dealerships, I thought the process was going to be overwhelming and time consuming, but I was completely wrong. Everyone I met answered my questions and helped me through the process, but was efficient, which as a busy mom, I really appreciated. It was an overall great car buying experience that I will actually look forward to in the future! Thanks again! More

2017 Accord EXLN purchase Recently bought an unsold 2017 Accord EXLN. Salesperson was Claira Provagna, and her boss (?) was Joe Bencivenni. Claira was always in a good mood, Recently bought an unsold 2017 Accord EXLN. Salesperson was Claira Provagna, and her boss (?) was Joe Bencivenni. Claira was always in a good mood, great about returning calls, and either had answers to my questions, or obtained the answers, and then got back to me. Same goes for Joe Bencivenni. It all went pretty well. There were a few unanswered questions, which allowed me the opportunity to meet Trevor Gile, Brian Zent, Lot Maintenance Supervisor Aaron, and a knowledgeable mechanic named Elmer. Everybody was great, plus the car runs really well. Was able to get a V6 because it was a 2017. If the service department is run the same way, I plan on taking the car there for anything it needs, as I also purchased an 8 year, 100 K mile extended warranty. They all did a great job, and if it can just stay like it already is now, that's good enough for me. More

sales service review of Pat Brink of Motorcars Pat Brink, of Motorcars Honda, Cleveland Heights, was excellent in providing me with the help and expertise I needed in the purchase of a 2018 Honda F Pat Brink, of Motorcars Honda, Cleveland Heights, was excellent in providing me with the help and expertise I needed in the purchase of a 2018 Honda Fit on 1/29/18. He effectively gave me all the answers in a patient and professional manner. He understood my predicament in trading in a unreliable 2002 Geo Prizm and accommodated my situation to a successful conclusion. More

Fast, easy, pleasaurable Gloria was amazing and super helpful. She made the entire process super easy and stress free. She had an answer to all of my questions and provided me Gloria was amazing and super helpful. She made the entire process super easy and stress free. She had an answer to all of my questions and provided me with the knowledge I needed to make the right decisions in getting into my new vehicle. More