Honda of Cleveland Heights

Great friendly team This is the first experience I have had buying a car where the teams intentions felt genuine the entire time I was there. They did everything they cou This is the first experience I have had buying a car where the teams intentions felt genuine the entire time I was there. They did everything they could to help me get the car I wanted at a price I was comfortable with. More

Short and sweet Chris is an amazing salesman. He respected my price range, payment needs and treated me with respect. They kept the dealership open after 8 pm so that Chris is an amazing salesman. He respected my price range, payment needs and treated me with respect. They kept the dealership open after 8 pm so that I can finish my paperwork. My experience with my finance was equally amazing. Since I was already pre-qualified, Xavier really helped me getting all the work done in half an hour. More

Outstanding Customer Service Brian Zent Helped us buy a Honda Civic over the phone! He went well above our expectations while being Friendly, attentive and Very Professional. I Brian Zent Helped us buy a Honda Civic over the phone! He went well above our expectations while being Friendly, attentive and Very Professional. I would Highly recommend Brian and the entire Staff at Motorcars Honda Thank You for making our buying expierience a true Pleasure. More

Excellent experience We had a great experience working with Chris. Not a pushy sales rep. He was very professional. He worked hard to make our deal happen. Highly recommen We had a great experience working with Chris. Not a pushy sales rep. He was very professional. He worked hard to make our deal happen. Highly recommend Chris. More

Had fun buying a truck Had a great no pressure experience! Staff was friendly and knew their product. Delivery was slower than both sides wanted but was not a common stock Had a great no pressure experience! Staff was friendly and knew their product. Delivery was slower than both sides wanted but was not a common stock truck. Was kept informed during the whole process. Ramo contacted me before I had to go looking for answers from wondering. Had fun and will be back. More

"Dealing" with Rich Klimkowski What a pleasure to deal with someone like Rich. He explained everything we wanted to know, answered all questions to our satisfaction, and gave us tim What a pleasure to deal with someone like Rich. He explained everything we wanted to know, answered all questions to our satisfaction, and gave us time to evaluate the CR-V we were interested in purchasing. It was great not having any pressure to buy right on the spot, and yet showing that he was interested in us and helping us to make a decision that was best for us. We would, and will, recommend Rich to anyone we know who is interested in a Honda.. More

Glad I Came Back to Motorcars Honda! Bought my previous Honda here, and the dealer was great again. Jeff allowed me time to decide what I needed and wanted in my new Accord. Steve really Bought my previous Honda here, and the dealer was great again. Jeff allowed me time to decide what I needed and wanted in my new Accord. Steve really took time to explain what each item was in the financing and purchase documents. I've had great service here in the past, and look forward to the same excellent service in the future. More

Great Experience Had a very easy time with the whole process. Sales staff was very helpful, explained things very clearly, provided a fair price for my old car and had Had a very easy time with the whole process. Sales staff was very helpful, explained things very clearly, provided a fair price for my old car and had a generally upbeat and amicable presence. More

Sales experience was awesome! Ramo provided us with a great buying experience. He was personable, patient, and helpful! Finance heavy handed tactics to go with in-house financing w Ramo provided us with a great buying experience. He was personable, patient, and helpful! Finance heavy handed tactics to go with in-house financing was very off putting. In the future this would be an issue in deciding to come back. Once we secured a better rate thru our own bank that should've been okay because the dealership was still getting our business. To be told "oh what's a few more bucks per month when it can help the dealership help single mom's in the future"?! We were also told there is no way our bank was giving us a better rate and their math must be off . Also, by not going with their financing we'd miss out on 2 free oil changes. This portion of our purchase was uncomfortable and upsetting. If a customer secured a better rate that's the end of that discussion. It's futile and draining to haggle. If you can secure better financing that's awesome and a win for everyone. The customer shouldn't be guilted or bullied when a business is focused on customer satisfaction. A perfect customer experience begins with and ends with sales, but includes everyone who the customer interacts. Fortunately Ramo would definitely make me a repeat customer. The other folks we encountered during our time at the dealership were also pleasant and helpful! More

Simply fantastic customer service The customer service was fantastic and purchasing a new vehicle couldn't have been easier. Pat made sure to review all the key features of the car and The customer service was fantastic and purchasing a new vehicle couldn't have been easier. Pat made sure to review all the key features of the car and even linked my phone and offered followup assistance any time. Great experience overall. They have a customer for life. More