
Honda of Cleveland Heights
Cleveland Heights, OH
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Good service MY salesperson Jeff Berlin, was very helpful in making me feel I was being helped,honestly. He did everything in a knowledgeable manner. I never purch MY salesperson Jeff Berlin, was very helpful in making me feel I was being helped,honestly. He did everything in a knowledgeable manner. I never purchased a car on line before. But, he made me feel confident that all would be okay, and was very accommodating. I live out of the Cleveland area, he agreed to be delivering the car to me. Otherwise, I couldn't have gotten the car. I feel very lucky to have his help. Thank You Jeff. More
New Honda Civic! Great customer service would definitely recommend motorcars and Chris! Was able to work out terms on a new vehicle quickly and close to home, which wa Great customer service would definitely recommend motorcars and Chris! Was able to work out terms on a new vehicle quickly and close to home, which was a big plus! More
very helpful and low pressure My most enjoyable car buying experience. All parts went very smoothly. The waiting area was very pleasant. The test drive was very good. The whole exp My most enjoyable car buying experience. All parts went very smoothly. The waiting area was very pleasant. The test drive was very good. The whole experience was low pressure. More
Outstanding Thank you Vernell & Joe, My 1st-time experience w/ you both & your dealership was outstanding. Vernell, on a personal note, was extremely friendly & Thank you Vernell & Joe, My 1st-time experience w/ you both & your dealership was outstanding. Vernell, on a personal note, was extremely friendly & thorough throughout the entire process. You really made me feel as though you cared about my purchase & were extremely forthcoming. Honesty & trust are paramount to me; you went above & beyond, in both categories. Thank you for that, well done. Would highly consider purchasing from you again. Thank you again, for a pleasant experience; as purchasing anything used, can feel a bit lack-luster. This, was definitely not the case. You & yours; God Bless & take care. Sincerely, Robert More
Hurry you through so you don't ask questions My salesman was very personable (Chris) and did great with getting me pricing that worked. He was on top of everything with communication and doing w My salesman was very personable (Chris) and did great with getting me pricing that worked. He was on top of everything with communication and doing what he said he would do. However, the finance guy would not provide me with the buyers order to review and then rushed through me with the signing and brushed off my questions. Did not answer my email or return my call for me to ask questions and get my copy. Only until I got home did I have enough time to review the information. Dealership did not honor my TrueCar pricing as I was told and expected. Was told I had a tax rebate which didn't get credit for. Not transparent. Very disappointed and only had car for less than 24 hours. First Honda and while car may be great, dealership not. Maybe because I'm a female trying to buy a car that it's still the good old boys network and they take advantage of you. Should have went to Jay as my gut told me. More
WONDERFUL THE SECOND TIME AROUND AS WELL!!!!!!!!!!!!!!!!!!!! Everyone was very helpful. They answered all my questions, and Vernell Ivy found me just what I wanted, and made sure I was able to operate my new c Everyone was very helpful. They answered all my questions, and Vernell Ivy found me just what I wanted, and made sure I was able to operate my new car, before I left the dealership!!!!!!! WONDERFUL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
So kind & helpful not pushy salesperson at all! Pat made my experience of buying my new vehicle amazing ! From the initial email from him, to walking out with my new keys in my hand. He was nothin Pat made my experience of buying my new vehicle amazing ! From the initial email from him, to walking out with my new keys in my hand. He was nothing but a pleasure to work with. I think everyone can agree that buying a new car is very stressful and sometimes turns into a nightmare when it should be a very exciting time ! I went to my share of dealerships and I eventually wanted to give up on my search all the salesman I spoke with were so pushy and rude you could tell they only wanted the sale and didn't care about you. I finally came into motercars To see Pat and from that moment on I was so glad I did. Pat was very kind and helpful throughout this whole process, he was not pushy at all and you could tell he wanted you to love the car he was putting you in. i will definitely be telling all my friends to come see him in the future! More
Ramo the Great Ramo was 100% responsible for one of the best car-buying experiences EVER. He made it work - he understood exactly what we needed. Plus he made us lau Ramo was 100% responsible for one of the best car-buying experiences EVER. He made it work - he understood exactly what we needed. Plus he made us laugh! He is the absolute best. More
Great He was Very patient listened to my concerns . He Made every attempt to find a car that I was happy with . Thank you very very much! He was Very patient listened to my concerns . He Made every attempt to find a car that I was happy with . Thank you very very much! More
Best car buying experience ever! Ramo was incredibly helpful with the entire process. He made what is normally a dreadful experience an enjoyable one! I would definitely return to bu Ramo was incredibly helpful with the entire process. He made what is normally a dreadful experience an enjoyable one! I would definitely return to buy my next car from Ramo. He really goes the extra mile for his customers. More