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Honda of Cleveland Heights

Cleveland Heights, OH

4.5
3,206 Reviews

2953 Mayfield Rd

Cleveland Heights, OH

44118

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Showing 3,206 reviews

December 27, 2017

Good service MY salesperson Jeff Berlin, was very helpful in making me feel I was being helped,honestly. He did everything in a knowledgeable manner. I never purch More

by out of town, EW
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Berlin
December 25, 2017

New Honda Civic! Great customer service would definitely recommend motorcars and Chris! Was able to work out terms on a new vehicle quickly and close to home, which wa More

by HondaCivic!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Daugherty
December 21, 2017

very helpful and low pressure My most enjoyable car buying experience. All parts went very smoothly. The waiting area was very pleasant. The test drive was very good. The whole exp More

by sueld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Howe, Jim Waterwash
December 21, 2017

Outstanding Thank you Vernell & Joe, My 1st-time experience w/ you both & your dealership was outstanding. Vernell, on a personal note, was extremely friendly & More

by Robert Gadke
Recommend Dealer
Yes
Employees Worked With
Joe Bencivenni, Vernell Ivy
December 20, 2017

Hurry you through so you don't ask questions My salesman was very personable (Chris) and did great with getting me pricing that worked. He was on top of everything with communication and doing w More

by Nancy Suhoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xavier Peppler, Chris Daugherty
Dec 20, 2017 -

Honda of Cleveland Heights responded

Hi Nancy, thank you for taking the time to give us your feedback. We are happy to read Chris gave you a good experience and are disappointed to learn that you felt our finance department was not transparent with you. We apologize for this, we strive for 100% transparency and this situation is not conducive to how we do business. Please reach our to our General Sales Manager Brian Zent at brianzent@motorcarshonda.com so we can help resolve this for you. Thank you again for bringing this to our attention.

Dec 21, 2017 -

Nancy Suhoza responded

Thank you for your response. I did reach out to Brian as I would like clarity and additional details on this transaction.

December 20, 2017

WONDERFUL THE SECOND TIME AROUND AS WELL!!!!!!!!!!!!!!!!!!!! Everyone was very helpful. They answered all my questions, and Vernell Ivy found me just what I wanted, and made sure I was able to operate my new c More

by cathyhd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALL WHO WERE INVOLVED WERE WONDERFUL,VERNELL IVY WAS THE GREATEST!!!!!!!!!!, Vernell Ivy
December 20, 2017

So kind & helpful not pushy salesperson at all! Pat made my experience of buying my new vehicle amazing ! From the initial email from him, to walking out with my new keys in my hand. He was nothin More

by Aubrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Brink
December 20, 2017

Ramo the Great Ramo was 100% responsible for one of the best car-buying experiences EVER. He made it work - he understood exactly what we needed. Plus he made us lau More

by Nora R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramo Paulic
December 20, 2017

Great He was Very patient listened to my concerns . He Made every attempt to find a car that I was happy with . Thank you very very much! More

by Steph710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramo Paulic
December 20, 2017

Best car buying experience ever! Ramo was incredibly helpful with the entire process. He made what is normally a dreadful experience an enjoyable one! I would definitely return to bu More

by Lynn123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramo Paulic
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