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Honda of Cleveland Heights

Cleveland Heights, OH

4.6
3,215 Reviews
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2953 Mayfield Rd

Cleveland Heights, OH

44118

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Showing 3,215 reviews

November 02, 2017

feel very disappointed This dealer's attitude makes me very unhappy and what he said was self-contradictory. He does not believe what I say. So feel disappointed. More

by Wei-Heng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raj Tulam
Nov 02, 2017 -

Honda of Cleveland Heights responded

Wei-Heng, thank you for your feedback. We are disappointed to learn about your recent experience with our Dealership. Please reach out to our General Manager Brian Zent at brianzent@motorcarshonda.com so that we can speak to you in more detail about your experience and work towards a resolution.

November 01, 2017

Fast and easy car buying experience I found myself in the situation where I needed to purchase a used car. Michael was very approachable and very open about the vehicle’s history and mai More

by theresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lesko
October 31, 2017

Knowledgable, Personable, Dance Party! Mr. Raj included all family members in discussions. He was knowledgable, thorough and kind. We felt well taken care of and LOVE our new car! More

by CRVCRG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Finch, Raj Tulam
October 31, 2017

excellent customer services! There were several issues on my recent purchase, Honda Odyssey 2014 Certified. I was initially very upset for those unexpected problems on the vehicle More

by jungsil choi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Finch, Jeff Berlin, Jim Waterwash
Oct 31, 2017 -

Honda of Cleveland Heights responded

@jungsil choi, we apologize that you were not satisfied with your purchase here at Motorcars Honda. We take pride in our Certification process/inspection being rigorous and we are sorry to hear that you experienced anything less. We value you as a customer and we hope we can turn this situation around for you. Please contact our General Manager Brian Zent at brianzent@motorcarshonda.com so we can work towards a resolution.

October 31, 2017

Did not buy a Honda Quality of service and pricing motivated me to not buy a Honda, to which I had been loyal for almost 20 years. Motorcars' motto "customers for life" r More

by Nirvana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Daugherty
October 31, 2017

Buying experience They made it simple and easy. From test driving, to negotiating and completing the deal. Pat Brink our salesman was very welcoming and helpful. Strong More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Brink, Joe Bencivenni
October 30, 2017

Great experience! It was a great experience working with Pat on my new Honda! Pat had a no-pressure approach and was sure to listen to my needs and questions. I would d More

by qtjulz9889
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Brink
October 30, 2017

The best Brian and Gloria are an absolute pleasure to work with. I trust them and am happy to get my fourth leased Honda from them. They make the process as ea More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Finch, Gloria Shirilla
October 27, 2017

Easiest, smoothest, and most enjoyable car buying experience Michael in Brian made car shopping so easy, I can't stop telling my friends and family how smooth and enjoyable working with them had been. The knowle More

by Hutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Finch, Michael Lesko
October 26, 2017

Great Experience! Ramo and Joe made the process from start to finish for my Accord lease so easy. I can honestly say this was the best dealership expirence I've had. Th More

by Dschott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zingale, Ramo Paulic
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