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Honda of Cleveland Heights

Cleveland Heights, OH

4.5
3,220 Reviews
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2953 Mayfield Rd

Cleveland Heights, OH

44118

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Showing 3,220 reviews

November 04, 2017

Service by Ramo was excellent Ramo found me a car in under 24hrs even though I was worried about finding the perfect car that suits my needs. Appreciate hus assurance & professiona More

by Mtm126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramo Paulic
November 04, 2017

ITotally Satiisfied !! I felt totally at home when I went into the dealership. The Sales Manager and the Salesman were so kind and helpful. They answered all my questions More

by Dolphins 72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bencivenni, Ben Molnar
November 04, 2017

Great experience I found the right car for my family with minimal hassle and good information! Michael Lesko was great to work with and made sure we were taken care o More

by Robert Koonce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bencivenni, Michael Lesko
November 02, 2017

Fantastic service! My wife and i walked into the Motorcars Honda "just to look" late afternoon on Sunday. Bob Howard and Xavier P. (can't remember his last name) were ex More

by MK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Pepple (sp)?, Bob Howard
November 02, 2017

Purchased Honda Fit The staff at Motorcars made the purchase of my new Fit very smooth and effortless. They were able to get me the car I wanted and were pleasant to work More

by grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bencivenni, Claira Provagna
November 02, 2017

feel very disappointed This dealer's attitude makes me very unhappy and what he said was self-contradictory. He does not believe what I say. So feel disappointed. More

by Wei-Heng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raj Tulam
Nov 02, 2017 -

Honda of Cleveland Heights responded

Wei-Heng, thank you for your feedback. We are disappointed to learn about your recent experience with our Dealership. Please reach out to our General Manager Brian Zent at brianzent@motorcarshonda.com so that we can speak to you in more detail about your experience and work towards a resolution.

November 01, 2017

Fast and easy car buying experience I found myself in the situation where I needed to purchase a used car. Michael was very approachable and very open about the vehicle’s history and mai More

by theresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lesko
October 31, 2017

Buying experience They made it simple and easy. From test driving, to negotiating and completing the deal. Pat Brink our salesman was very welcoming and helpful. Strong More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Brink, Joe Bencivenni
October 31, 2017

excellent customer services! There were several issues on my recent purchase, Honda Odyssey 2014 Certified. I was initially very upset for those unexpected problems on the vehicle More

by jungsil choi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Finch, Jeff Berlin, Jim Waterwash
Oct 31, 2017 -

Honda of Cleveland Heights responded

@jungsil choi, we apologize that you were not satisfied with your purchase here at Motorcars Honda. We take pride in our Certification process/inspection being rigorous and we are sorry to hear that you experienced anything less. We value you as a customer and we hope we can turn this situation around for you. Please contact our General Manager Brian Zent at brianzent@motorcarshonda.com so we can work towards a resolution.

October 31, 2017

Knowledgable, Personable, Dance Party! Mr. Raj included all family members in discussions. He was knowledgable, thorough and kind. We felt well taken care of and LOVE our new car! More

by CRVCRG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Finch, Raj Tulam
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