Honda of Cleveland Heights

My first time experience with Motorcars Honda. I have never owned or leased a Honda . When I walked into Motorcars Honda and met with Adam Howe he made me feel important and saw that I got the bes I have never owned or leased a Honda . When I walked into Motorcars Honda and met with Adam Howe he made me feel important and saw that I got the best vehicle for my needs. From choosing the car I liked thru the closing of the lease I was treated with respect from Adam Howe to Jim Waterwash I was explained every detail from signing the papers to Adam explaining the workings of the vehicle I felt very comfortable when I drove out of the dealership that I knew most everything about the car. I would highly recommend any one to Adam Howe and the dealership to my friends. More

Superior in every way I have been to many other car dealerships but they do not compare to the warmth and dedication to customers that Motorcars Honda has provided. I have been to many other car dealerships but they do not compare to the warmth and dedication to customers that Motorcars Honda has provided. More

Buying an HR-V Raj Tulam and Brian Zent were very pleasant and professional. They were transparent about their process and worked to ensure that my expectations were Raj Tulam and Brian Zent were very pleasant and professional. They were transparent about their process and worked to ensure that my expectations were met. There were some minor hiccups (including a significant delay), but in the end Raj and Brian were very communicative and accessible. They're both great guys and were a pleasure to meet. Jim Waterwash worked with us as well, and he was a very friendly a personable fellow. All around, a good experience. More

Unexpected Joy I did not ever think purchasing a care would be joyful, however my experience with Ramo and his associates truly was truly fun. We seemed to reach a s I did not ever think purchasing a care would be joyful, however my experience with Ramo and his associates truly was truly fun. We seemed to reach a spoken and unspoken agreement within minutes of meeting that established the final 'deal' would benefit both of us without stress. The icing on the cake was the enjoyment that prevailed throughout. From the working honesty to the grand presentation of my new car, I can only give my experience a five star rating! More

Friendly This dealership is customer friendly and honestly tries to please the customer. There is a relaxed, no pressure environment. We felt appreciated and w This dealership is customer friendly and honestly tries to please the customer. There is a relaxed, no pressure environment. We felt appreciated and was pleased with the outcome. More

My first new car purchase Chris D. was excellent! He got me the exact new car that I wanted in my price range, in my top color choice, by having Motorcars do a dealer trade wit Chris D. was excellent! He got me the exact new car that I wanted in my price range, in my top color choice, by having Motorcars do a dealer trade with Great Lakes Honda. The paperwork aspect was quick and painless thanks to the finance guy, Xavier. Both of these employees provided a great customer experience! There were some issues during the process that the dealer could improve on: no gas in the test car, problems requesting my existing car title electronically, and skipping steps in the post-delivery checklist/prep that led to an extra trip back to the dealership to replace a missing wiper blade on the car. I would still rate Chris D. with all five stars despite the hiccups. He did all that he could to remedy the issues quickly, and it's obvious that he values his customers. When I had to come back for service that should've been taken care of by the checklist he gave me $10 for gas for having to make the trip there, even though it wasn't his fault! xxxxxxalso go to Melissa Evans in the service department for reducing the service wait time, by rearranging the busy weekend schedule. More

My car Fair price, speed, accuracy. Vernell genuinely cares about her customers that's why we came back even though it's a 45 minute drive. Service was gre Fair price, speed, accuracy. Vernell genuinely cares about her customers that's why we came back even though it's a 45 minute drive. Service was great too, had to bring my new car back due to an accident. More

Excellent experience! Ramo was fabulous! We bought our daughter her first car and he went above and beyond to make it an unforgettable experience. We will highly recommend Ramo was fabulous! We bought our daughter her first car and he went above and beyond to make it an unforgettable experience. We will highly recommend to anyone car shopping. More

The right fit For our family, Motorcars was the right fit because of location, knowledgeable sale associates, having the product and the best price. Additional po For our family, Motorcars was the right fit because of location, knowledgeable sale associates, having the product and the best price. Additional positive notes include a very clean and inviting showroom, a pleasant session with the finance director-who was patient and pleasant, a real joy. And good cookies! Thank you fir More

Used Car Purchase We reached out to your dealership in response to a car we saw online after our car was totaled. Ramo was our contact from the start. We certainly en We reached out to your dealership in response to a car we saw online after our car was totaled. Ramo was our contact from the start. We certainly enjoyed working with him and will keep him in mind in future car purchases! More