Honda of Cleveland Heights

Great Service Impressed with Tyler Gilles' timely response and follow up. He is an excellent sales guy and would highly recommend any to work with him. Good servic Impressed with Tyler Gilles' timely response and follow up. He is an excellent sales guy and would highly recommend any to work with him. Good service. Paperwork was done in an efficient manner. More

Great experience Mike Lesko made buying my first car a memorable experience. He made things easy to understand and was well prepared with everything. If you need a car Mike Lesko made buying my first car a memorable experience. He made things easy to understand and was well prepared with everything. If you need a car go to Mike Lesko, he is the best More

Quick and professional My car was finished in the amount of time stated. C'ontae Prescott was professional, nice and explained the service done on my car. When he didn't kno My car was finished in the amount of time stated. C'ontae Prescott was professional, nice and explained the service done on my car. When he didn't know the answer, he asked a colleague. He walked me to my car and was very communicative. A good experience overall. More

Service is great Brought my Honda Fit in because I thought it was idling a bit rough. All went well. Georgiann, in service, was friendly and helpful, as always! Brought my Honda Fit in because I thought it was idling a bit rough. All went well. Georgiann, in service, was friendly and helpful, as always! More

Quick and Easy I hate car shopping. I used the USAA car buying service to find a car. I interacted via email with Joe Zingale, who arranged for a test drive at a t I hate car shopping. I used the USAA car buying service to find a car. I interacted via email with Joe Zingale, who arranged for a test drive at a time convenient for us. He then arranged to have our trade in appraised, again at a time convenient for us, and we negotiated the deal rather quickly. We made an appointment to finalize the deal, and we were in and out quickly without hassle. Everything promised was delivered and there were no surprises. I wish all the cars I bought were this easy. More

Gerorgiann Perno and the Motorcars service dept. review Georgiann Perno is the best and I can't say enough about her. As a matter of fact, the only reason that I began going exclusively to Motorcars for the Georgiann Perno is the best and I can't say enough about her. As a matter of fact, the only reason that I began going exclusively to Motorcars for the servicing my car is because of my experience with Georgiann and how I was so impressed by her. Before Georgiann and Motorcars, my repair experiences were not good at all and poor at best. Then, after going exclusively to Motorcars to service my car in addition to my great experience with Georgiann I realized how great the work on my car was -- I finally got my car fixed right the first time (again not my experience before) costing me less in the long run with no repeat of the same repairs. I often recommend Motorcars when asked telling others the same thing -- if they want good quality service go to the Motorcars dealership. Also, I can say for a fact the great Motorcars techs have never told me that I needed a repair that I did not need (again this was an all too common past experience); and, I am reassured by the fact that I will always get a proper diagnosis. It is my intention to be a lifetime Motorcars customer. Customer Judith Walsh More

The easiest purchase of a vehicle I have ever had Shaul made the buying process easy. He was not pushy or aggressive. He found me the right vehicle at the right price and made the whole process very s Shaul made the buying process easy. He was not pushy or aggressive. He found me the right vehicle at the right price and made the whole process very smooth and friendly. There was never any pressure and Shaul was helpful and easy to work with. In fact, it didn't even feel like I was buying a car, it was more like having a conversation with a friend. I would highly recommend you stop by and visit both the dealer and especially Shaul. You will never go to another dealer once you do. More

Great Experience Buying My Eighth Honda with Shaul Janes I had been thinking of looking at a replacement for my 2013 Honda Accord EX-L Sedan, I found out the V-6 engine was being dropped,so I wanted the V-6 I had been thinking of looking at a replacement for my 2013 Honda Accord EX-L Sedan, I found out the V-6 engine was being dropped,so I wanted the V-6 so I went to Motorcars Honda where I had purchased my two previous Honda Accords. I was handled by sales representative Shaul Janes who was excellent. He understood my needs exactly, he also put me at ease, and he has a wonderful sense of humor. He made the purchasing experience fun. The Motorcars Honda staff has been great they know how to make customers happy and enjoy their cars. Jim Waterwash was excellent in handling the financing details to speed the purchase. I want to say that Shaul Janes was the best sales representative I have had in my over 45 years of buying automobiles from my 1965 Ford Mustang (used) through my Honda's from 1980 to the present. He is another of the many reasons I like Motorcars Honda More

Fabulous Experience Listen, these folks are great, period. From the initial phone inquiry to the test drive, to the actual dealership, to the customer service to delivery Listen, these folks are great, period. From the initial phone inquiry to the test drive, to the actual dealership, to the customer service to delivery. My man, Shaul Janes, I would buy from him and only him (no offense to the other associates). He was just real, and friendly, knowledgeable and if he didn't know something, he was honest and went and found the answer, even if it was a day later. He is not greedy, told me the truth about my questions, very polite, top notch!!! Jim Waterwash was excellent and fast. I was in, out, paperwork was ready. One of the best if not the best car buying experience I have had and I got a great deal on a great ride. More

Customer Service Model What a great car buying experience! Joe B made me feel at home and I felt like I got an honest, fair deal. Joe took his time and stepped me through al What a great car buying experience! Joe B made me feel at home and I felt like I got an honest, fair deal. Joe took his time and stepped me through all of the features on my new Hybrid Accord. Wait till you see the car delivery bay, music of your choice, color laser lights and a fog machine! They make it fun to purchase a car at Motorcars!! More