Honda of Cleveland Heights

Nice and easy. We had already done the test drives and looked at various makes and models. We knew we wanted a 2017 Honda CRV EX AWD. Did the price research on var We had already done the test drives and looked at various makes and models. We knew we wanted a 2017 Honda CRV EX AWD. Did the price research on various sites and figured out what it should cost. Emailed a few dealers asking for price, fees, taxes and out the door price. I didn't want to keep visiting a bunch of dealerships. Rich Klimkowski from Motorcars responded right away with all the info and a good price. Other dealers were hesitant to do the same. Visited Rich 2 days later. Picked the color and signed the deal. No hassle over anything. No pressure sales. Only issue was the price they wanted to give for my trade in was really low. So I decided not to trade it in and just sell it myself. More

Joe is awesome! We called Joe at the last minute and asked him to work with us on finding me a car. He was ready and willing to work with us within only a couple hour We called Joe at the last minute and asked him to work with us on finding me a car. He was ready and willing to work with us within only a couple hours of us initially calling him. He wasn't pushy and did everything he could to find us the best deal possible. Thank you again joe you're awesome!!! More

Easy & quick Had my car serviced for a recall issue. They called to let me know if recall, scheduling service was easy and done same day. They also offer rides, bu Had my car serviced for a recall issue. They called to let me know if recall, scheduling service was easy and done same day. They also offer rides, but I didn't need that service. More

rude and unprofessional parts and service are overpriced and they are not honest which i guess a should expect to some degree. can sane 30 percent just about anywhere else. T parts and service are overpriced and they are not honest which i guess a should expect to some degree. can sane 30 percent just about anywhere else. They dont do a very good job with brake assessment. More

I'm an old customer I've been buying and then leasing Hondas from Motorcars for decades, always from the same salesperson. My person was not available when I came in to I've been buying and then leasing Hondas from Motorcars for decades, always from the same salesperson. My person was not available when I came in to turn in my leased Civic yesterday with almost no intention of replacing it. Jeff Berlin had to deal with my indecision and was patient, polite, and thorough. I can now say that I've had another great experience with Motorcars. More

Making Buying a Used Car As Easy As Possible I called Motorcars Honda because I was interested in a particular car that I had seen on-line. It was the lowest priced certified pre-owned 2013 Honda I called Motorcars Honda because I was interested in a particular car that I had seen on-line. It was the lowest priced certified pre-owned 2013 Honda Civic available at Motorcar's Honda. Michael Lesko showed me the car and never tried to "sell" me on a higher priced version of what I wanted. Michael could tell that I was very intimidated at the prospect of having to make a used car purchase on my own, as a single female. I had never purchased a car by myself, never mind a used one. Michael defied the stereotype of a "used car salesman". He didn't just tell me what I wanted to hear; he didn't make empty promises. His manner was a bit brusque at times rather than slick. Michael saw that I was nervous about the test drive, so initially he drove the car. He made me feel as at ease and comfortable as possible. Michael gave me a bottom line amount, in writing, that I would owe on the car. He didn't try to add on any unexpected fees. Michael gave me what I expected for my trade-in. I told him that I wanted to have the car inspected by my mechanic. He facilitated the inspection by dropping off and picking up the car for me. Michael was very hands on , literally and figuratively, throughout the purchase process and facilitated my purchase in every way he could. He went above and beyond to make buying a used car as easy and seamless as possible. Even after the sale had been completed, Michael took the time to help me synch up my cell phone to the blue tooth in the car. He also threw in and installed floor mats, anticipating that I would want them. More

Excellent customer service, as always We have worked with Joe B. at Motorcars since 2002 because he provides us with the options we are interested in (and doesn't try to sell us on those w We have worked with Joe B. at Motorcars since 2002 because he provides us with the options we are interested in (and doesn't try to sell us on those we aren't), because he delivers what he promises on, and because the car leasing process is smooth. More

Super easy They made buying my new car a breeze. Would recommend to friends and family. Joe was super helpful. Thanks motor cars Honda, appreciate it. Thanks They made buying my new car a breeze. Would recommend to friends and family. Joe was super helpful. Thanks motor cars Honda, appreciate it. Thanks More

My needs we were met. I had my boyfriend go out to look at cars for me after selecting 3 I liked online. He enjoyed his time at this location. The presentation of the car t I had my boyfriend go out to look at cars for me after selecting 3 I liked online. He enjoyed his time at this location. The presentation of the car to me was great and the speed of the paperwork was excellent. Andrew was great to work with and easy to conversate with, also. The recipes I recieved from him were a surprise. Can't wait to try. More

friendly, patience and great deals my experience with motorcar honda was a very good experience, our salesman Jeff was very attentive with emails and texted messages sending me pictures my experience with motorcar honda was a very good experience, our salesman Jeff was very attentive with emails and texted messages sending me pictures of vehicle I was interested in and answering any of my questions... I was coming from 3 hours away to see vehicle very pleased thank you Kathy H More