
Honda of Cleveland Heights
Cleveland Heights, OH
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Quick, Great service! This was m my first time getting a car, so I was obviously nervous and weary about what to expect when coming to Motorcars Honda. I was wrong. Shaul J This was m my first time getting a car, so I was obviously nervous and weary about what to expect when coming to Motorcars Honda. I was wrong. Shaul Janes hooked me up with a 2017 Honda Civic EX and I was up and out in a couple days! Everyone was extremely helpful and made the entire experience, from browse to sign, very comfortable. More
Tuneup The service department was very professional, concise and friendly. Moreover, the technical explanation of the work was easy to follow and understand. The service department was very professional, concise and friendly. Moreover, the technical explanation of the work was easy to follow and understand. A very good customer experience. I would not hesitate to refer Motorcars for service. More
Amazing service experience! I am so glad that I got to work with C'Ontae Prescott at the Motorcars Honda service center. C'Ontae is very personable which makes working with him v I am so glad that I got to work with C'Ontae Prescott at the Motorcars Honda service center. C'Ontae is very personable which makes working with him very easy. He is a patient listener and went out of the way to get me the best service possible for my new Honda CR-V. He is very knowledgeable and offers suggestions during our conversations which are extremely useful for a novice like me when it comes to cars. I was more than just happy when I picked up my car from the service center every single time when I worked with C'Ontae Prescott. In addition, he was also very prompt in keeping me updated about the progress and delivered more than I had even expected every time. This review is long overdue for the excellent service offered by the Motorcars Honda. Many thanks to C'Ontae Prescott and the service center. I am so looking forward to future service visits at the center. More
Great Dealership My wife and I had a great experience. Enjoyed working with Shaul and the rest of the staff. Love our new ride thanks for everything. My wife and I had a great experience. Enjoyed working with Shaul and the rest of the staff. Love our new ride thanks for everything. More
Platinum lounge I am a platinum meme er and Motorcars touts their platinum lounge as part of their sales pitch and when I was there in 4/2/17 no coffee, no cookies, n I am a platinum meme er and Motorcars touts their platinum lounge as part of their sales pitch and when I was there in 4/2/17 no coffee, no cookies, no beverages. Very disappointed and this was the second time in a month that this was the case. Not going to purchase again More
Purchase of 2017 Civic We purchased a new 2017 Civic from Jeff Berlin. We had called ahead to let the dealership know we were interested in a used 2016 civic. When we arriv We purchased a new 2017 Civic from Jeff Berlin. We had called ahead to let the dealership know we were interested in a used 2016 civic. When we arrived, we met Jeff and he had the used vehicle ready for us to drive. When making our decision, Jeff was upfront with pricing, and agreed to have the used car detailed to our standards etc. However, after looking at a new 2017 civic we decided to purchase the a new vehicle. Once again, Jeff was upfront with our pricing and gave us a great deal. We purchased the car for our college aged twins and we are looking forward to dealing with Jeff again. We have already requested the Jeff assist us next summer in locating a second vehicle. More
Outstanding service at Motorcars Honda! I was looking for a new car to accommodate car seats and a puppy. I drove two others makes of cross overs before returning to the Honda CR-V where I I was looking for a new car to accommodate car seats and a puppy. I drove two others makes of cross overs before returning to the Honda CR-V where I started my search. Though the other cars were very nice and I would have been happy driving either one of them, the experience I had dealing with Shaul Janes helped me make the decision. Not only was he knowledgeable, he quickly assessed what I needed in a car and made repeat test driving the car incredibly easy. Shaul was easy to be with, not "aggressively" selling the car and was very patient with my myriad of questions. He laughs easily, was genuinely interested in our family and very obviously enjoys his customers and their stories. Having bought three other Hondas at Motorcars I look forward to the excellent and convenience of the service department. More
Fun,we like Joe B. We were in and out.Had a lot of laugh's with Joe B. No pressure. Everyone wanted to make sure we were satisfied. Joe went over all the in and out o We were in and out.Had a lot of laugh's with Joe B. No pressure. Everyone wanted to make sure we were satisfied. Joe went over all the in and out of our new Accord. Could not be more pleased.If anyone reading this and needs a new or preowned go see Joe B!, More
Lease of 2017 Honda Accord My wife and I have long been customers of Motorcars Honda. Throughout that time, Andrew Chiarelli has done a consistently superb job guiding us throu My wife and I have long been customers of Motorcars Honda. Throughout that time, Andrew Chiarelli has done a consistently superb job guiding us through the leasing process. He is extremely responsive, amiable, articulate, and highly engaged in the process. His professionalism is top-tier. He has outstanding product knowledge. I also had the pleasure today of interacting with Jim Waterwash on the financial aspects. I greatly enjoyed meeting and chatting with Jim; aside from being friendly, he is clearly a skilled financial professional, and made the paperwork process smooth and hassle-free. All told, another great experience with Motorcars Honda. More
Comfortable lounge with plenty of work stations Georgiann is always friendly and accommodating. She's lovely to work with. The lounge is comfortable and filled with workstations to plug in your lap Georgiann is always friendly and accommodating. She's lovely to work with. The lounge is comfortable and filled with workstations to plug in your laptop, plus a couple of USB ports. TVs are on throughout the room but not so loud they interfere with working. Coffee and a microwave are available and restrooms are clean. More