
Honda of Cleveland Heights
Cleveland Heights, OH
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Easy in and out Got a great price for my new Honda Fit via the internet. Was able to stop in and easily complete the transaction and drive my new car home. Got a great price for my new Honda Fit via the internet. Was able to stop in and easily complete the transaction and drive my new car home. More
Excellent salesman Joe B was very helpful and transparent. Helpful with purchasing vehicle. My overall experience was a positive one. I would definitely come back and Joe B was very helpful and transparent. Helpful with purchasing vehicle. My overall experience was a positive one. I would definitely come back and do business again. More
Great experience! We had a great experience buying a new car from Motorcars Honda and Jeff Berlin. He was very professional throughout and gave us good pricing on a new We had a great experience buying a new car from Motorcars Honda and Jeff Berlin. He was very professional throughout and gave us good pricing on a new car. My wife and I took a test drive a few days before our purchase as I had my own Honda in for service. Jeff gave us great information but did not pressure us to immediately buy. He knew we were doing our research and he respected that. When we returned to explore a purchase, he gave us a great price and walked us through the purchase process in a very friendly and cordial manner. We would highly recommend Jeff Berlin and Motorcars Honda for the purchase of a Honda vehicle. More
This was the BEST experience in car buying/leasing I've always dreaded the car leasing experience as it's such a hassle, particularly being a female. I've never gotten a good deal, until working with V I've always dreaded the car leasing experience as it's such a hassle, particularly being a female. I've never gotten a good deal, until working with Vernell. I'm so happy and love my Honda. I cannot believe what a great experience it was. She was able to get my lease payment to where I wanted it, and no BS. I feel like she was honest with me from the time that I'd submitted a quote request online. Now I know why they state "customers for life". I cannot recommend Vernell enough and Motorcars Honda. More
Don't be fooled by warranty recalls.. It is a ruse to try to Got a call that the air bags were bad and needed replaced. This was the end of the truth. We took in our car and got a laundry list and scare tact Got a call that the air bags were bad and needed replaced. This was the end of the truth. We took in our car and got a laundry list and scare tactics to do an addition $1,700+ in urgent things declaring that the car was too unsafe to drive. They pressured and scared my wife. I decided to take the car to my regular mechanic that showed me most of what they said was not true nor urgent and if I did all they claimed would cost 1700 could be done for only 400. They did replace the air bags as promised but i could go without the scare tactics to take advantage of my wife. We need a new car and it will not be a Honda from these guys. Stay away! More
Pleasant Mr. Berlin remembered all details I left on voice msg. Worked with me to accomplish what I needed to secure another vehicle. Very helpful, patient. Mr. Berlin remembered all details I left on voice msg. Worked with me to accomplish what I needed to secure another vehicle. Very helpful, patient. Pleasant Personality. More
Amazing experience! Michael Lesko was great right from the start. His knowledge base about the vehicle was impressive. There wasn't anything he could not answer. He descr Michael Lesko was great right from the start. His knowledge base about the vehicle was impressive. There wasn't anything he could not answer. He described everything thoroughly and spent a lot of time with me helping me decide to buy the car. I would recommend him strongly to anyone looking to buy a car. His professionalism was excellent. More
"Help before our mind was made" Shaul Janes, salesperson (a review) Shaul was very pleasant, returned the call promptly, & provided information enabling us to make a decision regar Shaul Janes, salesperson (a review) Shaul was very pleasant, returned the call promptly, & provided information enabling us to make a decision regarding the purchase of a new car. More
Amazing! No pressure! Enjoyable From the minute I walked into the dealership, everyone went out of their way to be welcoming and helpful. My sales rep, Vernell Ivy was terrific. Sh From the minute I walked into the dealership, everyone went out of their way to be welcoming and helpful. My sales rep, Vernell Ivy was terrific. She responded to my inquiries on-line and was very accommodating. I was not bombarded with emails or phone calls, she just got in touch with me when she had new prospects. Vernell spent three hours with me, allowing to drive various cars. She was patient and was able to answer all of my questions. She never made me feel pressured into making a decision and this made me feel comfortable. She took her time with me and made me feel as if I was important and worth her time. I have already recommended some of my friends to check out Motorcars, especially after the TLC I was given. When it comes time for another new car, there is no doubt where I am going! Vernell Ivy is great at her job and I am so thankful she was with me each step of the way through the buying process! You should give her a raise...she is worth her weight in gold! More
quick and easy After visiting another dealer and having an unpleasant experience it was a pleasure to deal with Andrew. He was quick and effective in procuring what After visiting another dealer and having an unpleasant experience it was a pleasure to deal with Andrew. He was quick and effective in procuring what I think is a pretty fair deal on my new civic. More