Honda of Cleveland Heights

Great Dealership! I did work with John Hum in purchasing 2017 Honda CRV at this dealership. He was great! He didn't never push me to make a deal unlike other dealers I I did work with John Hum in purchasing 2017 Honda CRV at this dealership. He was great! He didn't never push me to make a deal unlike other dealers I had met at other places. And, he was honest and reasonable in negotiating the final purchase price with me based on mutual interest. He was the dealer I had been looking for. I will definitely refer my family and friends who plan to buy a car to him. Thanks John! More

Great experience From start to finish, my experience was fantastic. No pressure tactics. No wait for a manager to approve anything. I felt comfortable buying a car wit From start to finish, my experience was fantastic. No pressure tactics. No wait for a manager to approve anything. I felt comfortable buying a car with this team! More

No pressure wonderful experience Shaul Janes was a wonderful salesperson throughout the entire process. From beginning to end, there was no pressure to buy and he always asked what el Shaul Janes was a wonderful salesperson throughout the entire process. From beginning to end, there was no pressure to buy and he always asked what else I needed from him in order to be an informed consumer. He was also patient trying to find time with my crazy work schedule. He and the sales team were pleasant to work with and I would recommend Shaul to anyone I know. More

Great experience We were very impressed with the process of purchasing a car at this dealership. Bob was patient and helpful when we asked to test drive multiple cars We were very impressed with the process of purchasing a car at this dealership. Bob was patient and helpful when we asked to test drive multiple cars and never felt pushy. The team even stayed late on a Saturday to make sure that we were able to take our car home the same day. The sustainability initiatives at the dealership are really impressive and I appreciate the great things they are doing. Keep it up! More

Battery Sensor Issue I called the service dept after getting an error on my dash. I was offered an appt right away within 2 hours. I first dealt with Bryant who was polite I called the service dept after getting an error on my dash. I was offered an appt right away within 2 hours. I first dealt with Bryant who was polite and professional. He text me very shortly after dropping the vehicle off with a diagnosis. While the part needed to be ordered, he was able to have it next day. In bringing my car the next day I dealt with Jed who was also very professional and polite. My car was finished in less time than I was originally told, which is always a good thing. Highly recommend this service center over other Honda service centers. More

He gave me a ride home because I didn't have one! Shaul Janes, was the first person the approached me when I entered the dealership. I was unsure of what car I wanted, but he talked me through the dif Shaul Janes, was the first person the approached me when I entered the dealership. I was unsure of what car I wanted, but he talked me through the different possibilities and was patient with me while I made me choice. He even gave me his personal number to reach him with any questions that I had. The experience was quick and pleasant, he didn't try to sell me the most expensive car. Shaul made sure I left in the car I wanted. More

Car Door Lock Issue I was having issues with the doors and not being able to unlock them, and within a week the parts were orded and the car was fixed. The staff was fri I was having issues with the doors and not being able to unlock them, and within a week the parts were orded and the car was fixed. The staff was friendly and fast, and let me know what was going on the whole time. In addition to fixing the problem! More

Great service! My husband leased his car from Motorcars Honda almost a year ago, and when it came time for me to buy a new car, we knew exactly who to call! Vernell My husband leased his car from Motorcars Honda almost a year ago, and when it came time for me to buy a new car, we knew exactly who to call! Vernell is not a salesperson; she is a friend who also wants to help you find the best car for your situation. I can't speak higher of how Vernell helps her customers. More

Best service around! The only regret I have is not finding Motorcars and Michael sooner. He is fantastic - totally understood our needs and handled everything quickly, He The only regret I have is not finding Motorcars and Michael sooner. He is fantastic - totally understood our needs and handled everything quickly, He was great with our kids too. The whole process was so smooth, we were done in a couple of hours when it came time to process everything. Michael was not bothered at all with our early indecision and never once tried to pressure us or up-sell us. The whole set up at Motorcars is great and all the staff there were really welcoming and not bothered at all by our kids running around playing. I will never go anywhere else for a car as long as I am in Ohio! More

Helpful, friendly service Rich was great to work with; friendly, helpful, offering of his time so I could feel confident making the best choice. I'd recommend his service to a Rich was great to work with; friendly, helpful, offering of his time so I could feel confident making the best choice. I'd recommend his service to anyone, and would be glad to work with him again! More