Honda of Cleveland Heights

Best service center ever!! Motorcars Honda's service center truly provides great service. Georgianne is the epitome of great customer service - she could write the book! I had Motorcars Honda's service center truly provides great service. Georgianne is the epitome of great customer service - she could write the book! I had a problem with my tire late Friday afternoon and called Georgianne in a panic since I was driving out of town early Saturday morning. She told me to get there as soon as I can and she would make sure I was taken care of! She was true to her word and I was able to travel safely on Saturday, with no worries! Thank you Motorcars and especially thank you Georgianne! More

Honda does it once again! I needed a new battery and I was in and out in less than an hour! Fast quality and expeditious service every time!!! Thanx Honda!!! I needed a new battery and I was in and out in less than an hour! Fast quality and expeditious service every time!!! Thanx Honda!!! More

Vernell is the best! Vernell was immediately friendly, helpful, and welcoming. She took an interest in me personally, asking questions related and unrelated to the car I Vernell was immediately friendly, helpful, and welcoming. She took an interest in me personally, asking questions related and unrelated to the car I was after. Probably the first time I've ever talked about art at a car dealership. She helped steer some of my decision-making without over-selling or being pushy. Just a really great experience. Could've kept the conversation going after papers were signed. More

Joe Bencivenni made the entire transaction quick and easy I turned in a leased vehicle for a new purchase. Joe had contacted me and got the process started before I went in so the time I spent at the dealersh I turned in a leased vehicle for a new purchase. Joe had contacted me and got the process started before I went in so the time I spent at the dealership was only anout 90 minutes, start to finish. Fast, friendly, responsive service! Chris Shearer was also helpful and efficient. More

Airbag recall I received a call 1/23 from Honda about the passenger airbag recall for my 2009 Honda. The recall was just issued - I hadn't received anything in the I received a call 1/23 from Honda about the passenger airbag recall for my 2009 Honda. The recall was just issued - I hadn't received anything in the mail. The repair was scheduled for 1/23 - done in 1 hr and my car is back at home. Thanks for the speedy service!!! More

Joe was great. Informative and patient. Joe is great and Hondas are as well. Third car we bought from this dealer. Not hassled nice experience. Will probably use again. Gave us good value on Joe is great and Hondas are as well. Third car we bought from this dealer. Not hassled nice experience. Will probably use again. Gave us good value on trade. More

Professional, knowledeable and attentive. Salesman was patient in sharing all the car facts, features and comparison options without the pressure to purchase. Felt confident after leaving that Salesman was patient in sharing all the car facts, features and comparison options without the pressure to purchase. Felt confident after leaving that I had an excellent & beautiful vehicle. More

Best car buying experience ever My husband and I have never had such a pleasant car buying experience, as we did with Motorcars Honda. Our salesman Nagaraju Tulam, was pleasant, know My husband and I have never had such a pleasant car buying experience, as we did with Motorcars Honda. Our salesman Nagaraju Tulam, was pleasant, knowledgeable and was able to work within our budget. Everyone we came into contact with was fun, nice, and made the process stress free.We plan to work with Motorcars Honda and Raj for all our future car purchases. Dinah & Brian More

Best experience purchasing a vehicle! I walked into Motorcars Honda looking specifically for a beautiful 08' Honda Ridgeline I had seen on Autotrader. The first person my brother and I wer I walked into Motorcars Honda looking specifically for a beautiful 08' Honda Ridgeline I had seen on Autotrader. The first person my brother and I were greeted by was Shaul "The Man" Janes. Shaul was super down to earth and understood my needs perfectly. We went outside to see the Ridgeline and the truck had mysteriously vanished from the lot. Apparently the truck went to auction that morning. Kind of bummed out, we went to go check out some more cars in the lot. 15 minutes later, Shaul came outside to talk more about the truck. Shaul explain my situation to Vinson Treharne and they decided to pull the truck from the auction. The whole time I was trying to tell them to just sell the car at the auction so they can make the sale, but Vinson refused my statement and said that he would rather gain a customer than sell the truck at auction. That meant a bunch to me, they both were willing to out of their way to help me out and get me in to my new truck. The next day I showed up to check out truck and there was already someone there willing to pay for the truck in cash. Shaul made it a point that I was the first person to see the truck that day. The whole time Shual treated me with respect and talked to me like I was a new face at a bar somewhere. The whole process of purchasing the truck was very relaxing and I was never forced to make any quick decisions. The next person I met with was Jim Waterwash who really took the time to help me finance my new truck. The last time I finance a car was with my girlfriend and that shook my credit score up. Jim told me the ways some car dealership work in their finance departs. There is a sloppy method out there called "Shot Gunning," in which the person who is trying to figure out how to finance your new car will send offers out to many different lenders. Jim knew where my credit score was at and only sent out offers to two lenders and I was accepted by both. Jim got me financed at a percentage rate that was less than my student loans! I am so happy with Motorcars Honda commitment to putting the customer first every step of the way. I will recommend to everyone that is currently shopping for a new or used vehicle. At the end of the day my brother even told Shaul that he was going to come see him first when looking for his new car. Thank you so much for everything Shual, Vinson, and Jim! More

Greatest car buying experience ever! Vince was great! He was quick and responsive throughout my online purchasing process. He was able to provide a large list of finance options to suit m Vince was great! He was quick and responsive throughout my online purchasing process. He was able to provide a large list of finance options to suit my needs and pulled the car up for me so that the one I picked out was ready to go! I was able to buy a car and only spend 20 minutes in a car dealership to fill out paperwork. The experience couldn't have been better, I will be back for my next car when the time comes, I couldn't be happier. More