Honda of Cleveland Heights

Easiest Car Buying Experience Ever! Kudos to Motorcars Honda for recognizing that the buyer journey is changing across all products, including cars, and being ahead of their competition Kudos to Motorcars Honda for recognizing that the buyer journey is changing across all products, including cars, and being ahead of their competition with their online services and Pre-visit tools that help to simplify and shorten the purchase. They were the only local dealership to give me out the door pricing via email and Adam was so prompt in his responses to my questions it was great. There was no 'let me talk to my manager" or "why don't you come in and we can discuss the pricing." Just a prompt reply with the price I could expect OTD. So refreshing. Then, I pre applied for my loan online and had a quick conversation with the business manager via phone on timing and terms so my total time at the dealership to close the deal and learn all about the new car was less than 1 hour. To be totally transparent I had no trade in so that made things much simpler. But even with that Adam and Motorcars outperformed all of their competitors and I gave them my business. Only thing I can think of to improve the process would be to get the paperwork to e-signature so that the only thing to do at the dealership is to pick up the car. More

Another great Honda experience! I just bought my second Honda from Rich Klimkowsi at Motorcars! Rich, once again, was excellent to work with, and I will continue to confidently recom I just bought my second Honda from Rich Klimkowsi at Motorcars! Rich, once again, was excellent to work with, and I will continue to confidently recommend him. I love my new car! More

Gloria is our first (and only!) stop when car shopping We've worked with Gloria Shirilla over the years to purchase 3 certified used Hondas from Honda Motorcars. Each time she's taken great care of us, an We've worked with Gloria Shirilla over the years to purchase 3 certified used Hondas from Honda Motorcars. Each time she's taken great care of us, and we've been very happy with our cars. More

Car repair I brought my vehicle in for an alignment and some other minor repairs. C'ontae took care of me and was great! He kept me updated and explained ev I brought my vehicle in for an alignment and some other minor repairs. C'ontae took care of me and was great! He kept me updated and explained every step of the process. More

Great experience Shaul was very accommodating. He made sure everything was taken care of in financing my new Honda. He was able to get me a great price and added ameni Shaul was very accommodating. He made sure everything was taken care of in financing my new Honda. He was able to get me a great price and added amenities to make my first car buying experience a great one. More

Professional, no hard sell, would recommend I came to Motorcars Honda after looking elsewhere, and was impressed first by the online response, which responded with sending info on the kind of c I came to Motorcars Honda after looking elsewhere, and was impressed first by the online response, which responded with sending info on the kind of car I described, which was very usable , gave all the info I needed to consider a particular car before coming in, and especially, was usable info-based, not a hard sell based mechanism or intrusive, was then impressed shortly afterward by email from salesman Shaul Janes following up , again in a manner professional, info- based, and , while persistent, still respected my pace, questions, etc. as an equal partner in the search and transaction, not as one to be steamrolled. Working with Shaul fantastic, very helpful knowledgable, professional, took time, not just listened but also heard. Would definely recommend Shaul! I felt like I was working w/ a consultant, rather than a salesperson, and that he helped me find the car I wanted, rather than being sold. That was such a departure from salespeople I encountered elsewhere! Many thanks, Shaul, can we clone you? More

I purchased a Honda today! A text on the website began my journey. Jeff responded professionally and he made the experience comfortable. Chris helped make it fun. GOD bless the A text on the website began my journey. Jeff responded professionally and he made the experience comfortable. Chris helped make it fun. GOD bless them. More

Convenient Late Hours It was wonderful to drop off the car after work, get texts about what they found was wrong, and then pick up the car after the game that night. It was wonderful to drop off the car after work, get texts about what they found was wrong, and then pick up the car after the game that night. More

My salesperson went the extra mile As the title suggests, Shaul went the extra mile with me. He made himself indisposable at all times, even taking time off of the clock to help me get As the title suggests, Shaul went the extra mile with me. He made himself indisposable at all times, even taking time off of the clock to help me get my new Honda leased as soon as possible. In addition, he's a very easy person to talk to, making the process very seamless! More

Brian is the best! We know Brian for 5 years now. Till date he helped us get 3 Hondas over the last 5 years. Over time our relationship with him has gone from profession We know Brian for 5 years now. Till date he helped us get 3 Hondas over the last 5 years. Over time our relationship with him has gone from professional to friendship! He understands our needs and makes his best effort to get us the best deal. He is completely reliable and now we don't even look at the details anymore knowing for sure that we are getting our best deal! He will resolve any issues for you! He is also very friendly and patient. He takes the time to listen to you and provides all the best possible options and the advantages and disadvantages of each. He is thoroughly professional! We highly recommend Brian and his dealership. More