Honda of Cleveland Heights

Repair of front ball bearings and back brake fluid container Although the parts were not available, problem was identified when changing oil and tires. Was provided a loaner car which I ended up using for sever Although the parts were not available, problem was identified when changing oil and tires. Was provided a loaner car which I ended up using for several days while the parts were located and the repair was done. Kept me safe. More

service very professional, friendly, timely, and solved all issues. didn't have any problems making same day appointment online, lounge is clean and comfortab very professional, friendly, timely, and solved all issues. didn't have any problems making same day appointment online, lounge is clean and comfortable, would recommend More

If you want to be lied to - this dealership can help you If you want to be lied to - this is the dealership for you. If not, I would suggest looking somewhere else. Here is my experience with Rich K. We If you want to be lied to - this is the dealership for you. If not, I would suggest looking somewhere else. Here is my experience with Rich K. We came in for a lease on a Honda CRV 2016 and advised Rich K of the lease price we were interested in based on an advertised offer from a westside dealership that we spoke with and got an estimate from. He took us on a ride with the vehicle and told us it would be no problem matching another dealer on west side which had a 2016 special ~$219 on Honda CR-V LX FWD with $0 down (but you pay tax and title doc, about ~700+250, so about $1000 down, $219 a month) - Dec 2016. When we sat down in his office, he came back and told us that the other dealership is lying and gave us the....He said they would need $2200 down for ~$300/month lease on the Honda CRV 2016 LX. When I asked him how did he get to such a high down payment AND monthly payment (considering 2017 models were coming in and this was a 2016 model), he looked surprised as he didn't expect a question. So I asked for a breakdown of the $2200, and he veered off into LYING that it's taxes. I asked what the taxes were and he said this, "you pay taxes on the full price of the vehicle". That is the biggest lie I have ever been told by a dealer. If you are a first time leasee, I hope you find this helpful and understand that you NEVER pay full taxes on a lease. You pay taxes on the sum of payments of the lease times your county tax (where your vehicle is registered). I again explained to him that this isn't my first time leasing a vehicle and I know that you don't pay taxes on full price of vehicle. He stuck to his lie and said that I am incorrect and other dealership is lying. I told him thanks for the offer and left to which he responded with even more arrogance "This ain't my first rodeo, let me know how it works out". Needless to say, Rich K is NOT a trust worthy sales person in my book. To give a price that is high is one thing, but to lie and say that you pay taxes on the full price of the vehicle on a lease...that is a whole different level of dishonesty. My fiance and I went to the dealer on westside that had the advertisement and he couldn't believe that the Motorcars dealer (Rich K) tried to pull such a lie. We did end up getting the car lease from a westside dealership. To make things worse, Rich K had the nerve to leave me a voice mail and tell me that he wanted to check in on how the deal worked out for me at the other dealership and said "I hope your pride doesn't prevent you from coming back...." - is that supposed to be some kind of a half @$$ed apology or further insolence? you decide. More

Great experience They have a really knowledgeable staff who worked with me during the car buying process. Definitely check them out before buying your new Honda anywh They have a really knowledgeable staff who worked with me during the car buying process. Definitely check them out before buying your new Honda anywhere else! More

Repeat buyer Motorcars Honda made my purchase quick and easy by working with me on all questions and concerns. The moment I addressed an issue it was solved immedi Motorcars Honda made my purchase quick and easy by working with me on all questions and concerns. The moment I addressed an issue it was solved immediately. This is my second purchase through them and plan to be back in the future. Thanks again. More

Gloria is the best This will be my 7th year leasing from Honda and I love it. I will never go anywhere else. First of all as soon as you enter they ask if they can help This will be my 7th year leasing from Honda and I love it. I will never go anywhere else. First of all as soon as you enter they ask if they can help you or offer you something to drink. Very hospitable. Second, I've had the honor of getting taken care of the best sales woman they have 3times in a row, Gloria Shirilla. As always she did her best to find me a good deal and her smile is contagious. Since about 2009 I've been going to the same dealership and always came out of there with a smile and over joyed with my selection. I think Gloria is a big asset to this company and I hope I will see her in 2020 to give me another great deal for my budget and a beautiful Honda. I would recommend my family and friends to Honda anytime. God Bless you Gloria. Good luck and good health for 2017. More

Helpful and easy buy! Very helpful answering questions and getting everything done quickly! I found it to be an easy car buying experience with no hassle and I got the best Very helpful answering questions and getting everything done quickly! I found it to be an easy car buying experience with no hassle and I got the best deal pissible. More

New Car Buying at Motorcars Honda I had a pleasant experience purchasing a new Honda. The salesman spent a long time with me on two occasions, giving me the chance to drive lots of ca I had a pleasant experience purchasing a new Honda. The salesman spent a long time with me on two occasions, giving me the chance to drive lots of cars. He explained advantages and disadvantages of different cars, listened to my comments and questions and didn't do a "hard" sell. He knew I wanted to by a car and he helped me. More

White glove care, first class Mike and his team made the surprise for my daughter an experience of a lifetime. We are forever grateful for the time and care that went into setting Mike and his team made the surprise for my daughter an experience of a lifetime. We are forever grateful for the time and care that went into setting up the surprise, the music, smoke, strobe lights, big blue bow and wreath were amazing! More

Great experience! Vinson Treharne is absolutely amazing! Best car buying experience EVER! He made everything SO easy. He is a real gem. Would definitely buy another Vinson Treharne is absolutely amazing! Best car buying experience EVER! He made everything SO easy. He is a real gem. Would definitely buy another vehicle from him! More