
Honda of Cleveland Heights
Cleveland Heights, OH
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Our 4th Excellent Experience and Motorcars Honda We just completed purchasing our 4th Honda vehicle from Motorcars and have had an awesome experience each time, and the best prices. Definitely apprec We just completed purchasing our 4th Honda vehicle from Motorcars and have had an awesome experience each time, and the best prices. Definitely appreciate the on-line quote, as my busy schedule does not allow for visiting multiple dealers and the ensuing price haggling etc. Also appreciated the text messages/reminders/updates from our sales guy.... keeping us in the loop and helping us to be proactive and on top of things. More
Joe is the man!! Joe could not have been anymore professional and helpful. Really great experience working with him to make a big decision a little easier. Thank you J Joe could not have been anymore professional and helpful. Really great experience working with him to make a big decision a little easier. Thank you Joe! More
Excellent follow-up The sales person that helped my husband and I was Jeff Berlin. He was very helpful and attentive to what we needed. Overall, the atmosphere at the dea The sales person that helped my husband and I was Jeff Berlin. He was very helpful and attentive to what we needed. Overall, the atmosphere at the dealership makes you feel welcome and comfortable. The best part was how available Jeff was to answer my questions on multiple occasions, days and weeks after buying the car. He responds to emails almost immediately and even when he's not available to answer calls, he returns calls really fast. He even checks on you afterwards to find out if you're enjoying the car. This is a very organized dealership and you won't regret buying your car there. More
Great experience John was vey quick to respond to my initial request and provide a quotation. The deal was very fair and quick to complete. You made purchasing this c John was vey quick to respond to my initial request and provide a quotation. The deal was very fair and quick to complete. You made purchasing this car very easy. Thanks. More
Great Car Buying Experience!! First time buying a new car and experience couldn't have been better! SO happy with my new Honda Civic. Brian Zent and Rick Hammer made the proc First time buying a new car and experience couldn't have been better! SO happy with my new Honda Civic. Brian Zent and Rick Hammer made the process quick and easy for me and were so helpful with any questions I had along the way. Ingrid in finance was also so nice and great at explaining everything as well. I never once felt pressured or overwhelmed to rush into a decision. They gave me plenty of time to make sure I felt confident in my decision and I couldn't be happier that I chose to go with a car from this dealership. All the staff is extremely helpful, friendly, and attentive to detail! Would definitely recommend anyone to come here for a vehicle! More
We love our new (used) CR-V!!! My fiance and i had been looking for a gently used CRV for over a month. Working with multiple dealerships, mainly in Toledo. We knew exactly the mo My fiance and i had been looking for a gently used CRV for over a month. Working with multiple dealerships, mainly in Toledo. We knew exactly the model trim/color we wanted. After 2 weeks of unsuccessful negotiations with our local dealership on a certified used 2015 EX-L with <15k miles, i found a nearly identical vehicle online at Motorcars Honda. I emailed an inquiry and within minutes had a call from John Hum. I could tell within minutes on the phone John was a straight shooter. Within moments of hanging up the phone, he had sent me an email with all the information i had requested about the vehicle. The next day my fiance and i made an offer. shortly there after John countered with their best price with a complete pricing breakdown in writing which was exactly where we had hoped to be, and beat our local dealership's "BEST PRICE" by more than $2k on the same vehicle. We drove to cleveland that evening to pick up our vehicle, and could not be more pleased with the experience we had working with John. The paperwork was all ready upon our arrival, as well as a couple accessories we had requested to purchase (all weather mats/roof racks). The whole process took about 30 min and we were on our way back to Toledo with our new car. Would gladly make the drive to work with this straight forward, no hassle dealership in the future. Another note: upon arriving home, we noticed the retractable cargo cover was missing from the trunk of the vehicle. I emailed john that night. The next day he called, and he immediately made it right. He found us the missing cargo cover and is dropping it in the mail. Talk about service... even AFTER the sale. Thanks, John! More
Gives a Great Deal Shaul was incredible to work with. Easygoing, works with you on your terms, and always willing to put you at ease. Highly recommend him if your consid Shaul was incredible to work with. Easygoing, works with you on your terms, and always willing to put you at ease. Highly recommend him if your considering Honda. More
I love the service I receive at Motorcars Honda! I absolutely love the service I receive at Motor Cars Honda! From the service department downstairs to the main selling floor I feel like I'm a plati I absolutely love the service I receive at Motor Cars Honda! From the service department downstairs to the main selling floor I feel like I'm a platinum member all the time! We've always driven Honda's however when I decided to purchase a Toyota 4Runner, Adam Howe at Motorcars was not discouraged! He immediately found the exact color and style I was looking for. Even though Motorcars Toyota was across the street from his office, he made sure I didn't feel shuffled around. I really appreciated that! He made sure I was well informed on specials and packages. We ended up getting the platinum package, which I love all the perks! He's the perfect sales associate! He's not pushy, yet he's very convincing because of his thoughtfulness when helping you weigh options available to you! I will always refer him to family and friends! Thank you Adam Howe and Thank you Motorcars Honda! Sincerely, Angel Krsacok More
Fantastic value and attentive service Our saleman, Raju, was very helpful, attentive and I am very pleased with the CR-V lease. They even gave me a bouquet of flowers :) Our saleman, Raju, was very helpful, attentive and I am very pleased with the CR-V lease. They even gave me a bouquet of flowers :) More
Fair & Professional I used to be a steady Honda customer so I decided to come back and look for a new lease vehicle. Bob Howard was very professional yet friendly. The I used to be a steady Honda customer so I decided to come back and look for a new lease vehicle. Bob Howard was very professional yet friendly. The thing I liked most was the fact he did not put down other vehicles, but only pointed out Honda's quality. Other dealers tended to use tactics to put down Honda. And their price was very competitive which of course closed the deal. I love my new AWD CRV and I'm not nervous for winter now! More