Honda of Cleveland Heights

Surpasses expectations! The entire staff is warm and accommodating, addressing every question and concern with the highest level of professionalism. Raj was knowledgeable and The entire staff is warm and accommodating, addressing every question and concern with the highest level of professionalism. Raj was knowledgeable and attentive to every detail at each stage of the process- from choosing a vehicle, to finding the best financing option, to learning about every feature of my new car. I couldn't be more pleased! More

Superb service & straightforward negotiation Excellent experience plus a facility that you can be proud of. Price offered is lowest among many dealers.Jeff was straightforward and easy to deal w Excellent experience plus a facility that you can be proud of. Price offered is lowest among many dealers.Jeff was straightforward and easy to deal with. Jim and Ingrid were so nice and thorough in explaining details. More

Warranty service We purchased a new Honda Odyssey in 2005 at MotorCars Honda in Cleveland Heights, Ohio. We have had all of the service done on the Odyssey at MotorCa We purchased a new Honda Odyssey in 2005 at MotorCars Honda in Cleveland Heights, Ohio. We have had all of the service done on the Odyssey at MotorCars, primarily at the MotorCars Downtown Cleveland Service Center where we have had terrific experience working with David and Denise. They and their colleagues have taken great care of our Odyssey and our Fit. Most recently, the airbag dashboard indicator remain lit in our Odyssey. I took it into the Downtown Service Center and David Kennedy diagnosed the issue. He referred me to the Cleveland Heights service center as the work required the ordering of a part and was under warranty. I made an appointment via phone with a helpful phone operator at MotorCars. I brought the car in this morning and was promptly assisted by the staff; C'ontae Prescott was my Service Consultant for this service call and was very helpful and informative. I waited while the work was done and enjoyed the amenities of the MotorCars customer lounge. The service was completed within the time frame that C'ontae predicted and was free because it was warranty work. I was surprised that the warranty would cover the seatbelt buckle replacement considering that my Odyssey is 11 years-old and has 196,000 miles on it. The service today also included a complementary multi-point inspection. C'ontae was very helpful throughout the process. In 30+ years of car ownership, I have had the chance to work with many reputable and professional car dealers and service centers. MotorCars is BY FAR the best car dealer/service organization that I have ever encountered. My compliments to the entire staff, especially the Downtown Service Center and the Service Center staff in Cleveland Heights. More

ANDREW CHIARELLI IS THE BEST! Andrew Chiarelli leased a 2016 Honda Civic to a family member July 23, 2016. He is extremely knowledgeable about Hondas and the leasing process. He Andrew Chiarelli leased a 2016 Honda Civic to a family member July 23, 2016. He is extremely knowledgeable about Hondas and the leasing process. He works for a One-of-a-Kind (just like him) World-Class dealership in Cleveland Heights. If you also want professionalism and integrity, lease or purchase a Honda from Andrew! A Long-Time Customer More

My experience with Shaul Janes was great! My experience with Shaul Janes and the manager at Motorcars Toyota was great. They got me the car and the deal I wanted. Thanks guys!!! My experience with Shaul Janes and the manager at Motorcars Toyota was great. They got me the car and the deal I wanted. Thanks guys!!! More

Great Service I'm extremely pleased with my experience at Motorcars Honda. This is my second time buying a new vehicle from Joe B, and I couldn't be happier. Joey I'm extremely pleased with my experience at Motorcars Honda. This is my second time buying a new vehicle from Joe B, and I couldn't be happier. Joey B is a wealth of knowledge. There wasn't a question I asked him that he couldn't answer. He was honest, patient and kind. He made sure I was comfortable with all the decisions I made during the whole buying/choosing process. I'm so in love with my new HRV, and can't wait to drive it in years to come! I will be sending my family and friends to see Joe B. You'll be in good hands if you do too! Mar More

AMAZING! Michael was wonderful to work with, I felt that he went above and beyond to ensure I was happy. The customer service was excellent. I will definitely Michael was wonderful to work with, I felt that he went above and beyond to ensure I was happy. The customer service was excellent. I will definitely be recommending Michael and MotorCars to everyone I know! More

CLASS ACT A complete pleasure of a vehicle purchase, my next vehicle purchase will start at Motorcars Cleveland. No doubt I will leave with a vehicle and have a A complete pleasure of a vehicle purchase, my next vehicle purchase will start at Motorcars Cleveland. No doubt I will leave with a vehicle and have a memorable experience. More

direct , smooth easy We appreciated his candor, He was clear regarding terms and delivery of our chosen car. The dealership beat other local dealerships on price. Ov We appreciated his candor, He was clear regarding terms and delivery of our chosen car. The dealership beat other local dealerships on price. Overall great experience. We will purchase from him in the future. It doesn't hurt that he is a super Cavs fan!! More

Always excellent. This is my 4th lease from Motorcars Honda. I won't even consider going anywhere else. Joe Bencivenni is a true professional. Excellent service, great This is my 4th lease from Motorcars Honda. I won't even consider going anywhere else. Joe Bencivenni is a true professional. Excellent service, great dealership. More