Honda of Cleveland Heights

Positive Experience Buying First New Car This was my first time buying a new car (had previously bought used from family members) so I wasn't sure what to expect from the dealership. At Motor This was my first time buying a new car (had previously bought used from family members) so I wasn't sure what to expect from the dealership. At Motorcars Honda, I dealt almost exclusively with Raj, who was very patient and laid-back with me and my very involved family. He was also able to get my vehicle in the color I desired even though the dealership didn't originally have it, so that was also very appreciated. More

Great Service from Vernell Ivy My husband and I stopped into Motorcars Honda on Fourth of July Weekend inquiring about trading in our cars to lease a couple of new Hondas. We were d My husband and I stopped into Motorcars Honda on Fourth of July Weekend inquiring about trading in our cars to lease a couple of new Hondas. We were directed by a very helpful Brian Zent to Vernell Ivy for assistance. Vernell was so personable, knowledgeable, professional, organized, and helpful. She has such a good presence and did not make us feel pressured at all during our time there. Vernell and the team at Motorcars Honda went above and beyond to help us get the best deal and the best cars to fit our lifestyles. We were so overjoyed and pleasantly suprised with our experience. We will definitely be recommending Motorcars Honda and Vernell Ivy to our friends and family. Vinson Treharne was also very pleasant and accommodating when it came to getting our paperwork finished up. Thank you Motorcars Honda, Vernell, and Vinson for such a great experience for two first-time leasers! More

Attention to details My husband and I were impressed with Motorcars, particularly our salesman Jeff Berlin. He answered every question with clear understanding of the prod My husband and I were impressed with Motorcars, particularly our salesman Jeff Berlin. He answered every question with clear understanding of the product. He also offered further information to help us understand new features added since our previous Accord. Jeff was professional and paid great attention to details. We would not hesitate to recommend him to anyone looking to purchase a car. More

2017 Ridgeline Easy and fair negotiations. Sales person was very knowledgeable about the car and all the electronics. He explained everything and helped set up all t Easy and fair negotiations. Sales person was very knowledgeable about the car and all the electronics. He explained everything and helped set up all the personalization. Andrew personally inspected the car to make sure it was ready for delivery and could not have been more accommodating. He even came in on his day off to deliver the car. More

2017 Honda Pilot Second car I am buying from this dealership with Rich Klimkowski as the sales person. I choose this dealership and Rich because of a previous lease 3 Second car I am buying from this dealership with Rich Klimkowski as the sales person. I choose this dealership and Rich because of a previous lease 3 years ago which was handled so well. Painless negotiations and purchase once again. Very professional dealership and sales staff. More

New Accord Purchase I searched other dealerships and dealt with other salesmen and by far the overall price, convenience, and comfort level was superior. I would recommen I searched other dealerships and dealt with other salesmen and by far the overall price, convenience, and comfort level was superior. I would recommend Motorcars to anyone purchasing a vehicle whether new or used. John Hum my salesman, was very patient with me and let me make my decision without pressure or any sense of urgency on his behalf. The original quote I received was quick, easy, and submitting my information to John was quick and very convenient for me. The wait to finish the financing took more time than signing the papers for financing. Jim in Finance was very nice and made the final part of the purchase very quick and painless. Overall Great Experience! More

Great service! The support and friendly advice I received while leasing a car was excellent. It took less than predicted and those involved were friendly and helpful The support and friendly advice I received while leasing a car was excellent. It took less than predicted and those involved were friendly and helpful. Will surely spread the goods and tell others to use this dealership More

Great Service Motorcars Honda John Hum was a nice sales person and our experience with Motorcars was excellent. He explained many features in detail and was available at our conven John Hum was a nice sales person and our experience with Motorcars was excellent. He explained many features in detail and was available at our convenience. More

Choosing a car dealership I would highly recommend Honda Motorcars. My experience was second to none. Although it started out as shopping for the lowest price the staff took th I would highly recommend Honda Motorcars. My experience was second to none. Although it started out as shopping for the lowest price the staff took the time to help me and wife wife find the best solution for our family and made us feel like a part of there family! More

Accommodating, professional and laid back I've been to many dealerships looking for the right car and have been very surprised by the differences between dealerships. Each dealership’s manage I've been to many dealerships looking for the right car and have been very surprised by the differences between dealerships. Each dealership’s management style directly affected my experience with the sales staff. In the worst dealerships there was a slight but noticeable tension and the staff didn't have the data they needed to answer my questions, were not particularly familiar with the finer differences between models, and pushed for a quick decision. In the best dealerships -- like Motorcars Honda -- the staff was both hard working and at ease. They had access to lots of data and really understood the various manufacturers, models and types of cars. They knew the inventory, the "add-ons", and the various financing options. The sales staff at Motorcars Honda are clearly supported and trusted by their management, which is one reason my experience was so positive. Thanks to Jeff Berlin and Ingrid Taylor for all their help, and to the management at Motorcars Honda for doing such a great job running the dealership More