Honda of Cleveland Heights

Great experience overall! I was able to purchase the car I wanted at a price I was comfortable with. Everyone was professional and courteous, even employees who I didn't work I was able to purchase the car I wanted at a price I was comfortable with. Everyone was professional and courteous, even employees who I didn't work with directly. More

Andrew Chiarelli at Motorcars is a good & honest man! Let's face it, the world seems crazy. I always hold out hope that everything does not have to be such a fight, a hustle, maybe just a bit more human-c Let's face it, the world seems crazy. I always hold out hope that everything does not have to be such a fight, a hustle, maybe just a bit more human-centered. I get it, a capitalistic society. But once in a while I meet a human being that is just a fundamental good and honest person, marching through life the right way and everything is OK again. If you want to meet a good & honest man that can help you make your car management experience easy…go see Andrew at Motorcars. My mother has purchased 5 cars from him over the years…always happy. She passed away and had a brand new car, leased. Honda took it back, no fees, no nonsense. Took me less than 5 minutes to sign the form and drop off the car. He then drove my back to my Mom's house to my rental car, 25 minutes away…no questions asked. Unique service right? He is a good man….deal with him you will be happy. More

Buying a car at Motorcars Honda My experience with Rich Klimkowski was most positive. Rich made my wife and me feel very comfortable in our search to buy a new car. He did not appl My experience with Rich Klimkowski was most positive. Rich made my wife and me feel very comfortable in our search to buy a new car. He did not apply any pressure, in fact, he seemed to encourage me to buy the cheaper Civic over the Accord. Rich was very helpful and patient when he answered any questions that we had concerning the car buying process. When I picked up my car, Rich spent considerable time reviewing the many technological features of my new car. Jim Waterwash was also extremely professional and helpful when I had to sit down and complete the paperwork for my car purchase I would definitely recommend Rich and Motorcars Honda to my family and friends when the time comes for them to purchase a new car. Thank you, Rich, Jim and Motorcars Honda for your service! Sincerely, Robert Dooner More

Great Experience! We could not have asked for a better experience from the time we walked in until we sealed the deal with Raj. He was easy to talk to and listened to w We could not have asked for a better experience from the time we walked in until we sealed the deal with Raj. He was easy to talk to and listened to what we were looking for in a car that was replacing our 13 year old van. When you buy a car as seldom as we do you don't make the decision lightly. Raj helped us figure out the right car for us as well as what bells and whistles we wanted or didn't want to keep the price down. We never felt like we wanted to get up and leave as we had at other dealerships. It was a great experience. Raj and Motorcars made us feel welcome and appreciated and if we weren't moving across the country we would return for our next purchase. Of course, it would be a dozen years or so! Ingrid made the reams of paperwork a breeze and she was fun to deal with it. More

New Car Purchase Joe Bencivenni was a great help to me.. I came in with many questions and he took his time to make sure that they all were answered to my satisfactio Joe Bencivenni was a great help to me.. I came in with many questions and he took his time to make sure that they all were answered to my satisfaction. I am enjoying my Honda Accord and I want to thank Joe for all of his kind assistance with my purchase. More

Great car buying experience! Everyone was very friendly and accommodating! Vernell was super helpful and kind which made the car buying experience extremely pleasant. She went ove Everyone was very friendly and accommodating! Vernell was super helpful and kind which made the car buying experience extremely pleasant. She went over and beyond to make sure the car was ready and looked great and gave me flowers as thanks for purchasing. Ingrid helped with financing and she also was very kind and made the process so easy and stress-free! Thank you ladies for making my car buying experience so great! More

Leased A 2016 Civic Working on another Civic lease with Joe Bencivinni was a pleasure. He answered all my questions so that I felt confident with in understanding the con Working on another Civic lease with Joe Bencivinni was a pleasure. He answered all my questions so that I felt confident with in understanding the contract. Thanks again for your patience and making sure I was satisfied. More

Great Customer Service I recently had my Honda repaired and was pleasantly surprised at the outstanding customer service provided by C'ontae Prescott. Even though he was a I recently had my Honda repaired and was pleasantly surprised at the outstanding customer service provided by C'ontae Prescott. Even though he was a new employee he explained my options clearly and assured me he would provide the best prompt service. After waiting for 30 minutes he followe up with an update. thanks much for the great service and professional atmosphere. Gwendolyn F. More

Above and Beyond Customer Service Our salesman was Sixto Torres and he was Awesome! Best car buying experience thus far and we will definitely go back. Sixto was great with us and our Our salesman was Sixto Torres and he was Awesome! Best car buying experience thus far and we will definitely go back. Sixto was great with us and our children. He sent us a hand written note in the mail and a special hand draw picture for the kids(something they did with him while we were waiting) and followed up with a call a few days later. It has now been almost 2 months and we had a issue with registering the car from another state and he went out of his way to help us(which really was not even on him). Sixto is the reason for our great experience! More

A very positive experience with an outstanding employee Gloria Shirilla was the very capable salesperson I dealt with. Given a heads up about what I wanted she provided me with what I was looking for. She Gloria Shirilla was the very capable salesperson I dealt with. Given a heads up about what I wanted she provided me with what I was looking for. She showed me exactly what I wished to see. Always courteous , never cloying, she was most helpful. She expedited her paperwork and even provided me with floor mats. I was very impressed. More