Honda of Cleveland Heights

Fantastic Sales Experience Joe Bencivenni is the absolute best salesperson I have ever worked with! Joe is extremely knowledgable about Honda products and helped me to make an i Joe Bencivenni is the absolute best salesperson I have ever worked with! Joe is extremely knowledgable about Honda products and helped me to make an informed decision that was right for me. He never pressured me, nor tried to sell me anything I did not need. There are many sales people who can sell cars, but very few that can sell you an entire brand, an organization and most of all the people. Joe is the reason I will be a lifelong Motorcars Honda customer. I highly recommend Joe to anyone beginning there new car search, you will not find anyone else like him around. Thank you, Joe! Additionally I would like to spotlight the Motorcars Honda Finance team who went above and beyond to get me the car I wanted at a rate I could afford. I could not have asked for a better car purchasing experience and to top it all off I was surprised with roses and a flower balloon to take home with me. Exceptional customer service! More

Excellent buying experiences. Contacted with John Hum for 2014 Honda CR-V. He is an excellent person, worked hardly for customer satisfaction. Got good price for trade in. Contacted with John Hum for 2014 Honda CR-V. He is an excellent person, worked hardly for customer satisfaction. Got good price for trade in. More

Overall, I love this place This is my 3rd lease through Motorcars Honda and I keep coming back because of the excellent service I always receive there. Gloria was fantastic! She This is my 3rd lease through Motorcars Honda and I keep coming back because of the excellent service I always receive there. Gloria was fantastic! She got me exactly what I wanted in no time! I would definitley go see her again and have recommended her to anyone in the market for a new car. I did not have as great of an experience with the individual who did my financing. I worked with Gloria to get the price of the car down and was very happy at the number we got to, which was exactly as high as I wanted to go. When I met with the finance guy, he presented all the different add on options. I understood the value in everything he presented, but did not budget for the additional monthly costs. When I explained this, he began speaking to me in a rude and placating tone as if I had no idea what I wanted. This is the 4th time I have leased a car and I am very aware of what I do an don't need. More

Excellent Service Gloria was a lot of help with leasing my first car using the college graduate program! Ingrid was great at explaining the leasing payments and all the Gloria was a lot of help with leasing my first car using the college graduate program! Ingrid was great at explaining the leasing payments and all the financial things! More

New Honda I am a previous customer of Motorcars. Last Friday I had an accident and my car was totalled. I returned to Motorcars to look at and possibly buy a ne I am a previous customer of Motorcars. Last Friday I had an accident and my car was totalled. I returned to Motorcars to look at and possibly buy a new Honda. Joe led me through the process and explained everything clearly. We took a test drive. When I decided to buy, he picked me up at the rental company after I dropped off the car. We went through the financing and pricing. No high pressure sales. He answered all of my questions thoroughly. He transferred my plates to the new car. The finance person was equally helpful and got me the best rate I could get. More

Above and Beyond Shaul was very professional, he went above and beyond the call of duty. He picked me up at a rival dealer and showed me what the true Motorcars exper Shaul was very professional, he went above and beyond the call of duty. He picked me up at a rival dealer and showed me what the true Motorcars experience was all about. Also, Minville Thompson is a class act. Forget about those big mega-dealers where all you are is a number - Motorcars treats you like family! THANK YOU MOTORCARS!!! More

Excellent salesman I have been driving Honda Accords since 1983 and have been a customer at Motorcars Honda since 1984 when I moved to Cleveland. On January 26, I leased I have been driving Honda Accords since 1983 and have been a customer at Motorcars Honda since 1984 when I moved to Cleveland. On January 26, I leased another Accord from Shaul. My experience, again, was excellent. Shaul is patient, pleasant and professional. His ability to communicate effectively is certainly an asset -- he has good eye contact, he is a good listener and he is very knowledgeable.It was a pleasure doing business with Shaul. More

"Excellent/Honest" Saleman I have been a loyal Honda customer since 1997. I have bought my vehicles from several different dealerships over the years. My last 2 vehicles I hav I have been a loyal Honda customer since 1997. I have bought my vehicles from several different dealerships over the years. My last 2 vehicles I have bought from JOE B. at Motorcars.... Joe B. gave me more money then the other 2 dealerships offered me for my trade in on the first deal. I could tell Joe B. was honest, professional and "went above and beyond" to win my business and make me a happy customer... I immediately felt comfortable with Joe and knew Motorcars was the dealership for me.... This time when Honda was offering 0.9% financing I called Joe B. and asked him what he could do for me on my trade in to purchase a new 2016 Odyssey. Once again Joe was hardworking, honest and gave me a great deal on my second Odyssey. This time Joe was the only one I went to. It was clear on both purchases I not only had the "right salesperson" but the "right dealership" to work with. Once again my second deal with Joe was everything he promised me and more. Joe promised he would transfer my Honda trailer/bike rack from my old van to my new van. He did this even after he found out it was going to be in the service dept. for several hours. There was no extra charge to me for this time as he promised. He told me and put it in writing that the transfer of the trailer/bike rack would be included in the deal. My original van was in the service dept. most of the day but this was Motorcars and Joe B. going "above and beyond" for their customers. I will continue to go back to Joe B. for my new car needs. Motorcars and Joe B. are VERY easy to work with and have made me very happy. My buying experience was very pleasant and easy from beginning to end... I would "STRONGLY" recommend working with Joe B. at Motorcars Cleveland Heights.... More

I Love my new car Gloria was great and worked with me . We completed so much online, so when I got into the dealership I didn't spend much time at all. This is my secon Gloria was great and worked with me . We completed so much online, so when I got into the dealership I didn't spend much time at all. This is my second car through Motorcars and I will purchase a third one as well. More

Best experience! Great customer service! I have been extremely happy with my experience at Honda Motorcars! Special thanks to Andrew Charielle who made this experience even better! I will def I have been extremely happy with my experience at Honda Motorcars! Special thanks to Andrew Charielle who made this experience even better! I will definitely recommend to others! Thank you for all your help! More