Honda of Cleveland Heights

Won Our Confidence We brought the 2003 Honda in for air bag replacement on either the Friday or Saturday night before Christmas We planned to travel the following, day We brought the 2003 Honda in for air bag replacement on either the Friday or Saturday night before Christmas We planned to travel the following, day and in addition to the airbag there were two other recent problems. The sum of the problems -- plus the prompt, available service and parts -- brought us to the dealership we bought from. We were confident in Brandon and his crews quick assessment of the cause of one of our concerns. They quickly fixed both the airbag and the secondary need(s). Brandon & his crew also identified another genuine need, of considerable cost as well, and yet another more moderately priced replacement needed. Fortunately, the crew was able to identify the good condition of the expensive after-market replacement part, eliminating need for that replacement. (Replacing that would have been tempting skulduggery.) Yes, indeed, they found an additional somewhat ($300) expensive replacement need we didn't know about, but we agreed to the replacement with confidence. Altogether we spent a good deal more money than we expected, but Brandon stayed in touch with us every step of the way, so we had the confidence (a) that the needs were real and (b) our travel would be a lot safer and less troublesome due to Brandon & crew's work. I also want to point out the Brandon's extremely good communications skills and professional manner. He could have "razzed" us and treated us as though we didn't know anything. Instead, though the circumstances could have caused some hesitancy on our part, we felt full confidence in his honesty. More

Best Dealer Experience Ever Shaul was proffesional, polite, and knowledgeable. He made this the best and easiest dealer experience ever. He even went above and beyond in return Shaul was proffesional, polite, and knowledgeable. He made this the best and easiest dealer experience ever. He even went above and beyond in returning a message on his day off. Thanks Shaul, I will return becuase of you! More

Painless purchase! Rich Klimkowski, at MotorcarsHonda made purchasing a car a very painless experience. He was insightful and personable. Kevin Hudak also made it a grea Rich Klimkowski, at MotorcarsHonda made purchasing a car a very painless experience. He was insightful and personable. Kevin Hudak also made it a great experience! More

Great Experience. Adam, John, and Vinson were a pleasure to work with. It was a no-pressure experience and I couldn't be more satisfied with the level of service, prof Adam, John, and Vinson were a pleasure to work with. It was a no-pressure experience and I couldn't be more satisfied with the level of service, professionalism and overall experience at Motorcars Honda. Get it on. Bang a gong. Get it on. More

Comfortable experience I would definitely recommend Motorcars Honda for purchasing a new or used car. In this instance I purchased a used car for my daughter. It was an easy I would definitely recommend Motorcars Honda for purchasing a new or used car. In this instance I purchased a used car for my daughter. It was an easy and comfortable experience. Although I did not buy it in my first visit, I was able to come back multiple times and test drive the cars I wanted to. Upon request, they washed the cars I was interested in so that I was able to see the exterior better. Everyone I worked with was very professional and courteous. There was no pressure and at no time did I feel uncomfortable in taking my time making my decision. When we picked up the car there was a vase of fresh flowers which was a nice touch. I would have preferred a full tank of gas, but I believe that was just an oversight. The car had about 1/3 tank. More

One great sales guy My experience buying a car at Honda MOTORCARS, in Cleveland Hts. Ohio My son Michael called Shaul Janes and a half hour later he was at my home with My experience buying a car at Honda MOTORCARS, in Cleveland Hts. Ohio My son Michael called Shaul Janes and a half hour later he was at my home with the car I wanted to buy a Honda SR-V. that is real service!!!! I never thought I would be bringing the car that day. But Shaul may it happen. I love this car and loved having a caring, patient salesman. Shaul Janes is the one to see at MOTORCARS in Cleveland Heights. More

Best Car Buying Experience Yet! By far, the experience purchasing a new car at Motorcars Honda was the best car buying experience I have ever had. Shaul Janes was extremely knowledge By far, the experience purchasing a new car at Motorcars Honda was the best car buying experience I have ever had. Shaul Janes was extremely knowledgeable and created a no-pressure experience for me to find the right car. Shaul took care of all of the details and made it such an easy, seamless process. Thank you, Shaul! More

Warm and friendly; going above and beyond I've leased 4 vehicles now from Motorcars Honda and John McCumber. He is patient, warm, honest and friendly. He has gone above and beyond to make my c I've leased 4 vehicles now from Motorcars Honda and John McCumber. He is patient, warm, honest and friendly. He has gone above and beyond to make my car shopping experience comfortable and easy. I highly recommend working with him. The atmosphere at Motorcars is welcoming and friendly. More

Battery replacement/Georgiann Called Georgiann Perno, who has taken care of me for years, and told her that my battery appeared to be about to give up the ghost. She got me in and Called Georgiann Perno, who has taken care of me for years, and told her that my battery appeared to be about to give up the ghost. She got me in and had the battery tested and replaced in her usual efficient and pleasant manner. Another good experience at Motorcars. Nancy Welchans More

Helpful, informative, and amazing prices! I had a superb experience at Motorcars Honda! I came to the dealership thinking they would be like all the other dealerships around with high prices a I had a superb experience at Motorcars Honda! I came to the dealership thinking they would be like all the other dealerships around with high prices and pushy salespeople. That was not the case at all. All the vehicles I checked out were well below the fair market value, because I would constantly check on my phone as I looked at each vehicle. The staff were all helpful and friendly. I did not feel uncomfortable or feel like I was being pushed to buy a car. I walked out with a perfect condition used car and they all helped me through the process. There were no miscellaneous fees or any doubt that I possibly got ripped off. I'm glad I made the hour drive to the dealership and will definitely go there when I buy my next vehicle. I recommend everyone to at least check it out and you will all see what I mean. Sixth Torres was the salesman I went through the process with and I highly recommend him! Five stars for sure! More