Honda of Cleveland Heights

Wonderful Experience It was indeed a pleasure working with Gloria Shirilla on the purchase of my daughter's car. Gloria was very open, honest and attentive. She understood It was indeed a pleasure working with Gloria Shirilla on the purchase of my daughter's car. Gloria was very open, honest and attentive. She understood what our needs were and exceeded them. I'm very happy we chose to go to Motorcars. I feel at ease knowing that my daughter has a dependable car. Thank you all! More

great service The same sales person dealt with me through out the buying process. I felt he really understood my needs with out being at all pushy. I got a good dea The same sales person dealt with me through out the buying process. I felt he really understood my needs with out being at all pushy. I got a good deal on a used car with trade in. I was also very impressed with the benefits packages that were offered. I was driving my new to me car in 4 days of beginning my car search at Honda. It was a surprisingly pleasant experience. More

Great Experience I cannot say enough good things about our cat buying experience at Motorcars Honda. Our salesman, Joe Zingale, was very knowledgable and was able to a I cannot say enough good things about our cat buying experience at Motorcars Honda. Our salesman, Joe Zingale, was very knowledgable and was able to answer any and all questions we had. Joe was very laid back and at no time did he use high pressure sales tactics, wish is very refreshing when shopping for a car. If you're in the market for a new Honda, you cannot go wrong seeing Joe Z at Motorcars. More

Great sales experience! The Motorcars sales team is great! They promptly replied to my emails and phone calls prior to arrival at the dealership. They were friendly and respe The Motorcars sales team is great! They promptly replied to my emails and phone calls prior to arrival at the dealership. They were friendly and respectful. They even stayed late to finalize the deal. I would recommend them without hesitation. Thanks to Joe Zingale and the rest of the Motorcars team! More

great purchasing experience I worked with Rich Klimkowski, and I could not have asked for a better experience buying my car. He was friendly and helpful and more than willing to I worked with Rich Klimkowski, and I could not have asked for a better experience buying my car. He was friendly and helpful and more than willing to work with me so I could leave with the car I wanted. I would definitely return in the future when I'm looking for a car again. More

Great Experience Jeff Berlin was fantastic. I went to Motorcars because they have a great reputation locally, and even though I was on a limited budget and looking to Jeff Berlin was fantastic. I went to Motorcars because they have a great reputation locally, and even though I was on a limited budget and looking to buy used and cheap, I didn't feel like I wasn't being taken seriously. Jeff went with me to the mechanic's for the inspection and listened to and then addressed their concerns in a calm, empathetic and efficient manner. He cut me a nice deal within my budget and also set up 2 new tires and a new timing belt for the car at a satisfactorily reduced price. I'm delighted with my experience here and wouldn't hesitate to recommend them to friends and acquaintances. More

Delight and Surprise. I was welcomed very promptly and directed to my sales person, Joe. Joe was very helpful in getting me able to get me to test drive the auto. I reali I was welcomed very promptly and directed to my sales person, Joe. Joe was very helpful in getting me able to get me to test drive the auto. I realize it wasn't something that they carry often, but Joe was very helpful in getting me the information that I needed. I also changed my stance on the purchase and decided to put a trade in of my current vehicle and they were helpful in getting that taken care of as well. There were a few issues with the repair of the vehicle, a few scratches on the hood, a rattle from the convertible top, and finally the top was not fully connected in the back section of the auto. They corrected all of those issues. I was in the understanding they were ordering a part but they were able to fix it without the part. They did use a silver screw in the black part to hold it into place. Only noticeable if you were looking for it, I suppose. But the rattle was gone. The work on the scratches was pretty awesome. And the repair to the attachment of the convertible top to the auto in the rear was very good. Was a bit surprised when I took the car into a mini dealer to have winter tires put on it to find there was a bubble in the passenger front tire. Also found out the car was missing the compact spare tire and several of the parts required to replace the a tire in the event of a flat. Thought that would be something that would have been mentioned but never was during the selling process. I should have inspected underneath the auto before I purchased the vehicle but they had told me the car went through an inspection process. I made the assumption a spare tire would have been present. So the combination of the bubble in the tire and the missing spare, causes me to question the inspection process. THE DELIGHT: Overall, Joe was very helpful and was open to suggestions and the 10000 questions I had in regards to the purchase of the vehicle. I would give him 5 stars. Ingrid also was amazing in ensuring the fiance portion was taken care of completely and was very through. I also had met several great people along the way. The staff was very respectful and accommodating THE SURPRISE: Unfortunately, due to the issue with the missing spare tire and spare tire parts, and the bubble in the tire, I cannot recommend Motorcars a 5 at this time. More

Out of expectation. I walk in to buy a used car, I get out of this place with perfect car and a friend ( Shaul Janes ) ... :) Who help me to get my first car Honda Acc I walk in to buy a used car, I get out of this place with perfect car and a friend ( Shaul Janes ) ... :) Who help me to get my first car Honda Accord 2006. ZA More

Wonderful customer service! They were very friendly, helpful, and professional. My salesman was very polite and listened to what I was looking for. He even called the next day to They were very friendly, helpful, and professional. My salesman was very polite and listened to what I was looking for. He even called the next day to make sure everything was as I expected and said to call with any questions I had. I didn't feel pressured or rushed into anything. I would definitely recommend this dealer to any friend or family In the future!! More

This guy is the best! He knew everything about the car. Was polite and kind. Respectful and didn't treat us like customers. He didn't try to get one over on us either! Stra He knew everything about the car. Was polite and kind. Respectful and didn't treat us like customers. He didn't try to get one over on us either! Straight forward! Love this dude. Next time I need a car. I know where I'm going 5 Stars!!! More