
Honda of Cleveland Heights
Cleveland Heights, OH
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Anything is possible Went in because my lease was about to expire. Never expected to leave the showroom in a new car. Joe B made it happen for me. Love my new Accord. Went in because my lease was about to expire. Never expected to leave the showroom in a new car. Joe B made it happen for me. Love my new Accord. More
The best customer service hands down customer services was excellent !estimates on point and they get it done in a timely manner. I will return for future work thanks motorcars honda cle customer services was excellent !estimates on point and they get it done in a timely manner. I will return for future work thanks motorcars honda cleveland heights! More
Another Great Civic! Andrew Chiarelli has been leasing me Hondas for at least 15 years because I trust him to know what I'm looking for and that makes that process quicker Andrew Chiarelli has been leasing me Hondas for at least 15 years because I trust him to know what I'm looking for and that makes that process quicker and easier. He's friendly and always makes me feel comfortable, as does everyone I've met at Motorcars Honda. Andrew is professional and thorough, making sure I understand everything along the way even though we've been through this process together several times now. The beautiful vase of roses in the car were a lovely and unexpected touch. I'm very happy with my new 2016 Civic - thank you again Andrew! And thank you Motorcars Honda! More
Great experience for a female new car shopper John Mccumber just sold me my new Honda Accord and I am extremely happy with my experience. John was very knowledgeable and friendly, and he was stra John Mccumber just sold me my new Honda Accord and I am extremely happy with my experience. John was very knowledgeable and friendly, and he was straight-forward and fair in terms of the pricing. Unlike the sales person that I purchased my last car from (14 years ago, at another dealership), John treated me fairly and was not condescending to me because I am a woman. I was also very happy that he didn't aggressively try to to "upsell" me by trying to sell features that I wasn't interested in or didn't need. John is a great salesman, and I highly recommend this dealership. More
All good I recently had to take my car in to get repaired and since I was there, I figured I'd say hi to my salesman Shaul to talk about possibly obtaining som I recently had to take my car in to get repaired and since I was there, I figured I'd say hi to my salesman Shaul to talk about possibly obtaining something a little newer. Even though I made it clear that I wasn't ready to actually get a car yet, he still took the time to discuss possible options with me. I remembered why I enjoyed my experience the first time and why I'm looking forward to working with him in the future. More
an ideal service department After my first conversation over the phone with David Morrow, I felt reassured that a dreaded repair would be handled well. And it was. David invite After my first conversation over the phone with David Morrow, I felt reassured that a dreaded repair would be handled well. And it was. David invited me to come in that afternoon so his team could evaluate the problem, then arranged a shuttle ride home for me, and called to let me know what needed to be done, The next afternoon David called again, as promised, to tell me the work was complete, and he would send the shuttle for me. When my entertaining driver and I arrived, all the paperwork was complete for me to sign, and I left feeling so well cared for! It was a warranty repair, but I was treated as kindly as if I had bought a fleet of cars! What an ideal service department--everyone I encountered was cheerful and friendly as well as being professional in their work. I don't think I'll forget the welcoming spirit of Mr. Morrow and his team. P.S. The car runs like new!. More
Excellent Service! Going to a car dealer is never my favorite thing to do. I can not say enough about what great service my salesman, Shaul Janes, provided me! He went a Going to a car dealer is never my favorite thing to do. I can not say enough about what great service my salesman, Shaul Janes, provided me! He went above and beyond to keep me informed throughout the entire process, was extremely personable, and there were no high pressure sales tactics whatsoever! Thank you! I would recommend everyone ask for Shaul when the visit Motorcars Honda! More
Shaul Janes, Knowledgeable, Accommodating, and Personal Shaul is a good listener. We knew we wanted to purchase a low mileage Civic & knew our price range. Shaul listened carefully & wasted no time pickin Shaul is a good listener. We knew we wanted to purchase a low mileage Civic & knew our price range. Shaul listened carefully & wasted no time picking out 3 Civics to choose from. We stuck a fair price & agreed to purchase within 1 hour. More
Excellent experience with Shaul Shaul was very helpful and accommodating in our purchase of a new Honda Odyssey. He wasn't pushy and helped us get a great deal on the vehicle. Shaul was very helpful and accommodating in our purchase of a new Honda Odyssey. He wasn't pushy and helped us get a great deal on the vehicle. More
Great First Time Experience With Any Honda Dealer!!!!!!!!!! I'm Giving Motorcars Honda 5 Star Rating Because My New Friend And Sales Representative "Shaul Janes" He's Definitely A Huge Part On Why I Purchased M I'm Giving Motorcars Honda 5 Star Rating Because My New Friend And Sales Representative "Shaul Janes" He's Definitely A Huge Part On Why I Purchased My Honda! Any Questions I'm Pretty Sure He Has The Answers! Treats You Like Family! Never Been A Fan Of Honda Till NOW! So If You're Unsure About Getting A Honda Go See Shaul Janes He'll Take Care Of You! More