Honda of Cleveland Heights

A helpful, friendly experience Though I typically tend to look at car shopping as a stressful experience, Paul Grinold was exceptionally helpful without being pushy or pressuring. I Though I typically tend to look at car shopping as a stressful experience, Paul Grinold was exceptionally helpful without being pushy or pressuring. I couldn't have been happier with my experience with him and the staff at Motorcars Honda and would gladly refer any family or friends looking to buy a vehicle. More

Cleveland Hts Honda Dealership This is the 4th vehicle I've bought at this dealership, and this time around was by far my best experience. John Mccumber is a top notch sales represe This is the 4th vehicle I've bought at this dealership, and this time around was by far my best experience. John Mccumber is a top notch sales representative and made the buying process very positive. More

CRV PURCHASE I bought 4 cars from Motorcars Honda & had an excellent experience each time. They always make me a happy customer. Thank you Marcus & the sales tea I bought 4 cars from Motorcars Honda & had an excellent experience each time. They always make me a happy customer. Thank you Marcus & the sales team! I'll be back :) More

And you get... A brand NEW CAR After a sad goodbye with my first car, my teenage adventure mobile. A 20 year old jeep cherokee aptly named Sarge. It was time I had to look for a su After a sad goodbye with my first car, my teenage adventure mobile. A 20 year old jeep cherokee aptly named Sarge. It was time I had to look for a suitable replacement. The Staff at Motorsports Honda was polite and patient with me. Since this was the first car I had bought from a dealership this was very important to me. I thought the whole experience was going to be stressful and difficult. Thanks to the expert advise and guidance by Mr. Mike Lesko this was no the case. A new car is a big investment. and to be honest a bit daunting. with Mr. Lesko's advice I was able to make more informed decisions about what it is i needed in a car and what would not make me happy but comfortable with my decision. I truly felt like I was not being sold a car, I was buying MY car, and with the help of their financial advisors I was able to but together a lease that would not break the bank or make me "car poor." I am truly enjoying my new car and I look forward to another long future with it. I got a great deal and no Bob Barker was needed. - proud owner of a new honda More

Very good experience I recently purchased a 2015 CR-V and was very pleased with the sales approach of this dealership. I haven't had any service work done, but I will tak I recently purchased a 2015 CR-V and was very pleased with the sales approach of this dealership. I haven't had any service work done, but I will take the car to the dealer based on my buying experience. I felt I paid a fair price and got a car that will work well for me. More

Best Honda Dealer in Town No doubt about it, Motorcars is the best place to lease or buy your new Honda. Always polite, professional and honest, the sales folks at Motorcars wi No doubt about it, Motorcars is the best place to lease or buy your new Honda. Always polite, professional and honest, the sales folks at Motorcars will take care of you. Highly recommended! More

Pleasant car buying experience My overall experience at this dealership was great. I was greeted by several people upon walking in. My sales representative was extremely knowledgeab My overall experience at this dealership was great. I was greeted by several people upon walking in. My sales representative was extremely knowledgeable about the Accord (current model features, what has been upgraded from prior models, the different packages available, etc.). When it came time to discuss price, negotiating was a painless process as well. They were willing to negotiate a few things here and there so that both sides were satisfied. I definitely recommend this dealership to anyone interested in a Honda! More

Good service My experience is not yet over. Right now it is very positive. I purchased a new car but after I signed everything they told me the car had scratches My experience is not yet over. Right now it is very positive. I purchased a new car but after I signed everything they told me the car had scratches in the paint and the windshield had scratches. I saw the scratches and agreed that they could repair them and I would be satisfied with that. I am not sure if I can post another review once the repairs are done. This is the second time I purchased a car with Marcus and I really enjoy working with him. Both times he was pleasant and kind. He even put up with my disgruntled mother. More

Could not be happier! Couldn't be happier with our new Honda Fit. We haven't made a car purchase in over ten years before now and were totally intimidated by the process, Couldn't be happier with our new Honda Fit. We haven't made a car purchase in over ten years before now and were totally intimidated by the process, so it was a very pleasant surprise that the whole process was fast, efficient, and ended with us driving home with a car that we absolutely love. Paul Grinold is a knowledgeable, personable salesman and we were happy to buy a car from him. Your whole staff was awesome, even guys who had nothing to do with the sale stopped by to ask us how the experience was going. Hopefully it will be another ten years before we have to shop for a car, but whenever that time comes, your dealership will be the first place we visit. More

Greatly improved customer experience This was my 2nd experience in buying a Honda vehicle from motorcars Honda, and I was pleasantly surprised by the remarkable change (for the better) in This was my 2nd experience in buying a Honda vehicle from motorcars Honda, and I was pleasantly surprised by the remarkable change (for the better) in customer experience I had this time. I had very unpleasant experience the first time around couple of years back, specifically with their finance person. Somehow I came back and met their excellent product specialist Syed Raza, who took time and effort over couple of weeks to answer and communicate with me all my queries and requirements, with lots of patience and respect. He also made sure that their general sales manager Brian Zent and sales manager Donna Lester were involved in the process from beginning. Brian was just great and restored my faith back in motorcars honda by his very personalized, friendly and easygoing attitude. He made sure that my requirements were met to my satisfaction. I am glad that motorcars has got rid of those who had made my earlier experience unpleasant (and I am sure for others too) and I hope that the change in management style showed by Brian continues at motorcars to make the car buying experience pleasant, customer-oriented and hassle-free, like mine this time around. More