Honda of Cleveland Heights

Easy to do deal with Rich is an upfront, no hassle person. He provides all the options and let's the customer make the decision with no pressure. We'll be back again. Rich is an upfront, no hassle person. He provides all the options and let's the customer make the decision with no pressure. We'll be back again. More

From browsing to buying I can't compare Motorcars with any other dealership in the area because there was no reason for me to go anywhere else! From the time I called and ha I can't compare Motorcars with any other dealership in the area because there was no reason for me to go anywhere else! From the time I called and happened to get an answer from John McCumber until I drove off in the CR-V that met every item on my wish list, was a pleasure! John treated me like a friend not just a customer. He gave me far more than a car - he gave me friendship. He is going to break the old image of the slick car salesman we have all laughed about. He is the "real deal." More

Quality car buying experience Paul made buying a car enjoyable. He took the time to answer all of our questions, without pressuring us to buy. We love our new vehicle! Paul made buying a car enjoyable. He took the time to answer all of our questions, without pressuring us to buy. We love our new vehicle! More

My New Car Vernell was easy to work with and it was a relatively pain-free experience for some one who hates buying cars (especially the hangling). I will use he Vernell was easy to work with and it was a relatively pain-free experience for some one who hates buying cars (especially the hangling). I will use her again for sure. More

Great Service Dept. led us to choose Motorcars' Sales We have used Motorcars' Honda service for at least six years, because they are close to home. They always take the car at its scheduled appointment ti We have used Motorcars' Honda service for at least six years, because they are close to home. They always take the car at its scheduled appointment time, and finish with it when they say they will. The quality of the work has been excellent, and I have always felt that the work they advised doing was indeed work that ought to be done (they don't add on "extras"). So, now it's time to buy a car, and of course, we went to Motorcars first. Shaul Janes has been helping us with the hunt. He's been very friendly and helpful, and has gone out of his way to give us access to vehicles that were stored off the main site. He has also been quite helpful with his suggestions and comments about various possible vehicle options for us. We have not made a decision yet, but when we're ready for the next step, we will definitely seek out Shaul's help, again. More

Amazing ! Friendly! Pressure free experience ! Shaul Janes was the person helping us. He is such a nice guy! He is humurous , friendly,hospitable , he probably was the coolest car sales guy I have Shaul Janes was the person helping us. He is such a nice guy! He is humurous , friendly,hospitable , he probably was the coolest car sales guy I have ever met! He worked extremely hard late into the night getting the deal done for my friend. He even got on the phone and dealt with the insurance people for my friend because she was stressed. Go to motorcars and ask for Shaul ! He is AWESOME!!! -Chad-A More

tire problem I came in after 5:30 pm and received very prompt and complete service from Stephanie Talbo. She was very friendly, informative and completely helped m I came in after 5:30 pm and received very prompt and complete service from Stephanie Talbo. She was very friendly, informative and completely helped me in a timelymanner. Thank you! More

Shaul Janes Made Car Buying a Good Experience It was a pleasure to work with Shaul Janes and Minville Thompson when we came to Motorcars Honda to look at a used Civic. Shaul was affable and infor It was a pleasure to work with Shaul Janes and Minville Thompson when we came to Motorcars Honda to look at a used Civic. Shaul was affable and informative as we drove the vehicle, but in no way pushing us to a decision. In conversing with him we were especially impressed by his character and community involvement, which reflected well on the dealership as well as Shaul himself. Minville was straightforward and fair in working out a deal, and we left as happy owners of a new used Civic. More

John McCumber provided excellent service We met with John in November of 2014, two weeks before the birth of our son, and continued to work with John until we financed our new 2015 CR-V at th We met with John in November of 2014, two weeks before the birth of our son, and continued to work with John until we financed our new 2015 CR-V at the end of February, 2015. John was attentive, kind, personable, and knowledgable. He gave us honest and fair advice, he was respectful of our time and worked within our parameters. He kept us informed about new inventory and inquired about the new addition to our family over the course of nearly four months. We chose Motorcars because of the location of the dealership initially and we knew we were going to finance a CRV because of Honda's reputation. John made our entire experience during a pretty hectic time in our lives, not only painless but pleasant. John is a real person, not your typical car salesman, and treated us like people, not just potential buyers. We are grateful and we love our new CR-V. More

Three smile stickers for Georgiann On Saturday, March 14, 2015, Georgiann was the only service advisor around when I came to pick-up my Civic following an oil change, but she handled th On Saturday, March 14, 2015, Georgiann was the only service advisor around when I came to pick-up my Civic following an oil change, but she handled the work load with skill and grace, giving thorough attention to every customer. The car wasn't quite ready because Georgiann wanted to get a recall (airbag) repair taken care of while the car was in the shop. To help keep my 9-year-old daughter occupied during the wait, she offered a vending machine token, which allowed us to enjoy a Sprite. After a short wait, the car was ready. During checkout Georgiann made both me and my daughter smile with excellent customer service and three smile stickers on our write-up. Keep it up Georgiann! More