Honda of Cleveland Heights

Just what I was looking for. My old car needed allot of expensive repairs. After visiting a few other dealers I walked into Motorcars Honda. I was immediately greeted by Shaul. My old car needed allot of expensive repairs. After visiting a few other dealers I walked into Motorcars Honda. I was immediately greeted by Shaul. I explained I wanted to look at a Honda Fit and after a brief attempt to up sell me he took me at my word about my reasons for wanting that car. All in all an excellent experience. I even got some zucchini bread. How can you beat zucchini bread and a new car? More

If Urban Meyer ran a service department Here's what I got: an appointment on short notice, work done when promised, price was reasonable, I was treated in a thorough, polite and enthusiastic Here's what I got: an appointment on short notice, work done when promised, price was reasonable, I was treated in a thorough, polite and enthusiastic manner. The service department employees are doing a great job coping with the inconvenience of a construction site! More

Friendly, helpful sales staff makes process enjoyable Before I went to motorcars Honda I was trying to find a used car online, but was finding the process to be difficult and aggravating. The staff at mot Before I went to motorcars Honda I was trying to find a used car online, but was finding the process to be difficult and aggravating. The staff at motorcars was the complete opposite of my online experience. Within being there for 5 minutes and telling them exactly what I was looking for they were able to show me a couple cars that fit my exact specifications. I was looking the cars over and test driving them soon after. From the sales staff to finance staff, everyone was professional, honest, and generally pleasant to talk to. I never felt like I was being "sold" on anything and felt comfortable with the whole process. I would recommend motorcars Honda to any family member or friend. More

Best Car Buying Experience In The State! It literally doesn't get better. Everyone was so friendly and accomodating from the second we walked in until we drove off the lot. Shaul, our sales r It literally doesn't get better. Everyone was so friendly and accomodating from the second we walked in until we drove off the lot. Shaul, our sales representative was courteous, helpful, nice and helped have the easiest and enjoyable car buying experience possible. No fast talking, hidden fees or any of the stuff you hear from other dealers. Shaul even gave me roses for my wife after I told him it was our anniversary. What customer service. Motorcars Honda and Shaul are the best in the business hands down! Shlomo More

AWESOME!! I had a service appointment at Motorcars Honda and when I pulled into the service area I was greeted right away by a very nice young lady (porter) who I had a service appointment at Motorcars Honda and when I pulled into the service area I was greeted right away by a very nice young lady (porter) who told me what to do. I then went into the service department and within a matter a minutes I was at the desk going over the reason I was there and out the door with my rental for the day and on my way to work. I was impressed!! Later that day I received a call from a gentleman named Adam Henton to let me know my car was done. I then at that time spoke with him about a matter I was not unhappy about from the purchase of my CRV. Adam was very tentative and professional and told me he would see what he could do. Adam called me back just a short time later with a resolution I was very pleased with. I wanted to write this review only because I wanted acknowledgement for that young man because out of all the different service departments I have been to, he was absolutely the best, most kind, most considerate most professional service person I have ever dealt with. Thank You to Adam first and foremost and also to the rest of Motorcars Honda Service Dept for making my first experience a VERY GOOD one!! More

Memorable Experience Paul and the staff at Motorcars Honda made my first vehicle finance a pain free process. Paul answered any questions I had and walked me through the Paul and the staff at Motorcars Honda made my first vehicle finance a pain free process. Paul answered any questions I had and walked me through the financing process. Everyone here was very helpful and polite. Paul even put my temporary tag on and put my new (used) car through the wash. Once you visit this dealer, you'll know why their motto is '' customers for life''. You will never want to buy a vehicle from another dealer. More

Fantastic customer service We had an excellent experience with Shaul, our Motorcars sales representative. He was honest and straightforward with us and did not try to play games We had an excellent experience with Shaul, our Motorcars sales representative. He was honest and straightforward with us and did not try to play games in order to gain our business. We appreciated his attitude, humor, and honesty. We may have been able to get a slightly better deal somewhere else in terms of price, but the experience was the type that will make us want to return for another purchase. More

Very Happy We had a great experience at Motorcars. We did our research and knew we wanted an Odyssey. We spent a bunch of time visiting several dealerships and f We had a great experience at Motorcars. We did our research and knew we wanted an Odyssey. We spent a bunch of time visiting several dealerships and found Motorcars to be the best deal and for sure the best service. I called the dealership to make an appointment to see the van and by chance got Shaul... super happy I did. Great guy, gave us great service, made me and my family feel right at home. He even took the time to write me a special follow up email to make sure I liked my new car. I don't usually write reviews of places but felt I should spend the time to do so for these guys. They really went out of their way to get us the car we wanted and to make us happy. Thanks Motorcars and thanks Shaul! More

Great staff, Great service, Great car My wife and I have had our CR-V for just under a month and really love it! Not only is it a great car, but we were able to get a great deal on it as w My wife and I have had our CR-V for just under a month and really love it! Not only is it a great car, but we were able to get a great deal on it as well! We had shopped other dealerships for comparable models, and none compared to Motorcars Honda. Even with all incentives, no other dealership could beat the price and quality we recieved from Motorcars Honda. Not only did we drive away with a great car, but we really appreciated the service and attention we recieved from the staff at Motorcars Honda. Micheal Lesko and Nick Najdusak really took the time to understand our needs as well as the budget we were working with, and worked very hard to find a perfect fit for our family! Their customer care was unequaled at any other dealership we shoped at. At all times we felt comfortable and never felt as though we were being taken advantage of. When we drove away with a new car, we knew we were driving away in the right car for us. We highly recommend the dealership to everyone and are looking forward to doing business with them again in the future! More

Motorcars & Rich Klimkowski exceeded my highest expectations My husband and I just leased a new Civic (after considering a variety of options - used, buying/financing new, etc.). Rich Klimkowski and Motorcars d My husband and I just leased a new Civic (after considering a variety of options - used, buying/financing new, etc.). Rich Klimkowski and Motorcars did everything humanly possible to provide us with the very best car, pricing, terms, etc that would meet all of our very complicated needs. Rich related to us not just as customers but as human beings he cares about and is highly motivated to help. We had no idea that a sales experience could be so wonderful, with the salesperson and the company helping us while standing on our side rather than just trying to 'sell'. Rich took the time and care - without even a hint of impatience - to explain to us all the different options and help us reason carefully through what would work best for us. He also took all the time we needed to step us through understanding the car and its features. The day that we picked up the car, after having leased it and signed everything, happened to be our anniversary, and when we picked up the car Rich had even left us a beautiful vase of flowers inside the car to help us celebrate our anniversary! Amazing to discover a salesperson who relates to us as a real friend. After we took the car home he has also followed up to make sure that we have everything we need and that everything is well. More