Honda of Cleveland Heights

They are great people. Here's why I like Motorcars Honda service: the people. Adam Henton in service greets me, answers my questions, delivers bad news gently (when necessa Here's why I like Motorcars Honda service: the people. Adam Henton in service greets me, answers my questions, delivers bad news gently (when necessary), and helps me make a good decision. Brian Zent, sales manager, is an outstanding individual. He makes me feel welcome and I got to hear about the cool expansion that he's excited about. The parts guys behind the window are always friendly and helpful. I'm really not there all that often, but it feels good to be recognized and to be taken care of. And of course the service my vehicles receive is top-notch. My '05 CR-V needed a timing chain, which is a major job - they were able to do it in less than 24 hours. In the meantime they supplied a great rental which was super convenient. I definitely recommend Motorcars Honda and will be back. More

Thank you Andrew Chiarelli!!!!! My family has been buying cars from Andrew for over 15 years. He has always been so professional, personable and he goes over and beyond to provide us My family has been buying cars from Andrew for over 15 years. He has always been so professional, personable and he goes over and beyond to provide us with the best buying experience ever. I could easlier go to another Honda Dealership but because of the Excellant service he provides and the Price this is the reason I come back each and everytime to Motorcars Honda. If you're looking to lease or buy call Andrew, I highly recommend him. More

Thank you Stephanie Talbot Excellent service and very helpful. Thank you so much. I would recommend this dealership to anyone. Ask for Stephanie. She was the best. Professional Excellent service and very helpful. Thank you so much. I would recommend this dealership to anyone. Ask for Stephanie. She was the best. Professional and went out of her way to accommodate us as we were stranded in Ohio from PA with our van needed emergency repairs. More

Best Sales Experience Ever (And I've had a lot of them) Before we purchased our Honda we knew exactly what we wanted in the car. Beyond that we just wanted to buy the car for a decent price, without lots of Before we purchased our Honda we knew exactly what we wanted in the car. Beyond that we just wanted to buy the car for a decent price, without lots of hype, and without spending countless hours haggling and dealing with stereotypical sales tactics. "Joe B", was exactly the right person! Frankly, he is an honest guy who didn't waste our time and went out of his way *after* the purchase to help us out. Overall the sales experience was everything we wanted and nothing we didn't want. I wouldn't hesitate to deal with Joe again. More

Just what I was looking for. My old car needed allot of expensive repairs. After visiting a few other dealers I walked into Motorcars Honda. I was immediately greeted by Shaul. My old car needed allot of expensive repairs. After visiting a few other dealers I walked into Motorcars Honda. I was immediately greeted by Shaul. I explained I wanted to look at a Honda Fit and after a brief attempt to up sell me he took me at my word about my reasons for wanting that car. All in all an excellent experience. I even got some zucchini bread. How can you beat zucchini bread and a new car? More

If Urban Meyer ran a service department Here's what I got: an appointment on short notice, work done when promised, price was reasonable, I was treated in a thorough, polite and enthusiastic Here's what I got: an appointment on short notice, work done when promised, price was reasonable, I was treated in a thorough, polite and enthusiastic manner. The service department employees are doing a great job coping with the inconvenience of a construction site! More

Friendly, helpful sales staff makes process enjoyable Before I went to motorcars Honda I was trying to find a used car online, but was finding the process to be difficult and aggravating. The staff at mot Before I went to motorcars Honda I was trying to find a used car online, but was finding the process to be difficult and aggravating. The staff at motorcars was the complete opposite of my online experience. Within being there for 5 minutes and telling them exactly what I was looking for they were able to show me a couple cars that fit my exact specifications. I was looking the cars over and test driving them soon after. From the sales staff to finance staff, everyone was professional, honest, and generally pleasant to talk to. I never felt like I was being "sold" on anything and felt comfortable with the whole process. I would recommend motorcars Honda to any family member or friend. More

Best Car Buying Experience In The State! It literally doesn't get better. Everyone was so friendly and accomodating from the second we walked in until we drove off the lot. Shaul, our sales r It literally doesn't get better. Everyone was so friendly and accomodating from the second we walked in until we drove off the lot. Shaul, our sales representative was courteous, helpful, nice and helped have the easiest and enjoyable car buying experience possible. No fast talking, hidden fees or any of the stuff you hear from other dealers. Shaul even gave me roses for my wife after I told him it was our anniversary. What customer service. Motorcars Honda and Shaul are the best in the business hands down! Shlomo More

AWESOME!! I had a service appointment at Motorcars Honda and when I pulled into the service area I was greeted right away by a very nice young lady (porter) who I had a service appointment at Motorcars Honda and when I pulled into the service area I was greeted right away by a very nice young lady (porter) who told me what to do. I then went into the service department and within a matter a minutes I was at the desk going over the reason I was there and out the door with my rental for the day and on my way to work. I was impressed!! Later that day I received a call from a gentleman named Adam Henton to let me know my car was done. I then at that time spoke with him about a matter I was not unhappy about from the purchase of my CRV. Adam was very tentative and professional and told me he would see what he could do. Adam called me back just a short time later with a resolution I was very pleased with. I wanted to write this review only because I wanted acknowledgement for that young man because out of all the different service departments I have been to, he was absolutely the best, most kind, most considerate most professional service person I have ever dealt with. Thank You to Adam first and foremost and also to the rest of Motorcars Honda Service Dept for making my first experience a VERY GOOD one!! More

Memorable Experience Paul and the staff at Motorcars Honda made my first vehicle finance a pain free process. Paul answered any questions I had and walked me through the Paul and the staff at Motorcars Honda made my first vehicle finance a pain free process. Paul answered any questions I had and walked me through the financing process. Everyone here was very helpful and polite. Paul even put my temporary tag on and put my new (used) car through the wash. Once you visit this dealer, you'll know why their motto is '' customers for life''. You will never want to buy a vehicle from another dealer. More