Honda of Cleveland Heights

Molly was very quick to respond to my questions and was very pleasant to converse with on the phone and in person. She also provided a great price on the vehicle I wanted. Great overall experience. very pleasant to converse with on the phone and in person. She also provided a great price on the vehicle I wanted. Great overall experience. More

BRAIN WAS A VERY GOOD SALES, KNOWLEDGEABLE, DID NOT PRESSURIZE, I THINK HE WAS THE BEST CAR SALESMAN, THAT WE HAVE DEALT WITH IN 50 YEARS. NOAH D. HE MADE US FEEL AT HOME AND EXPLAINED INTREST RATE PRESSURIZE, I THINK HE WAS THE BEST CAR SALESMAN, THAT WE HAVE DEALT WITH IN 50 YEARS. NOAH D. HE MADE US FEEL AT HOME AND EXPLAINED INTREST RATES AND HOW TO SAVE MONEY, WHICH MANY PEOPLE DON'T DO. YOU HAVE RIGHT PERSON IN THIS DEPARTMENT. I AM SURE THE WHOLE STAFF IS COURTEOUS AND FRIENDLY,. YOU COULD TELL BY OUR ENTRANCE AND DEPARTURE. IT WAS GOD'S CHOOSING THAT THESE TWO PERSONS WERE PUT INTO OUR LIVES. WE WERE BLESSED. YES I COULD DEFINITELY RECOMMEND MOTORCARS HONDA TO OUR FRIENDS. WE LOVE OUR 2013 HONDA ODDESSY EX-L, WITH NAVIGATION. More

A long-time customer of Motorcars Honda, it was time to turn in my leased vehicle and the sales rep I had dealt with for at least 20 years had recently retired. Having received an introductory call from R turn in my leased vehicle and the sales rep I had dealt with for at least 20 years had recently retired. Having received an introductory call from Rich Klimkowski, I sought him out when I was ready to turn in the car. Rich exceeded my expectations and was totally professional through every step of the process. Likewise, Brian Zent, the Sales Manager, was very helpful. Having worked with Brian before, he again was professional and creative in working out a financial plan for leasing my new Honda CR-V. More

We worked with Andrew on our second lease and couldn't be more pleased with our service and the car. Great experience, Andrew was wonderful! couldn't be more pleased with our service and the car. Great experience, Andrew was wonderful! More

My wife and I purcahsed a Honda from Andrew a few years back. We enjoyed his professionalism and personality so much that we decided to go back to Honda for our second car. We weren't sure a Honda would be back. We enjoyed his professionalism and personality so much that we decided to go back to Honda for our second car. We weren't sure a Honda would be the best fit for us initially, but it truely was our relationship with Andrew that brought us back to Honda Motorcars, and he did everything he could to get the best car for us and it turns out the Pilot had everything we wanted and for a great price. He is a pleasure to work with and we will continue to go to Andrew and the Honda Motorcars dealer when purchasing a car before we go anywhere else! After leasing / puchasing upwards of ten cars in my life this has been the best experience, twice now, from start to finish. More

Andrew linked my new wireless phone to my Crosstour Bluetooth system. He was friendly, patient,instructive,professional,and knowledgeable. He made sure I understood the procedures and the steps necess Bluetooth system. He was friendly, patient,instructive,professional,and knowledgeable. He made sure I understood the procedures and the steps necessary for me to access the system for future inputs..His assistance in this endeavor is greatly appreciated.Andrew is an outstanding representative of the Honda sales team. He makes a positive impact on customers. Andrew enhances this dealerships reputation for superior customer care and service. More

This is my first time buying a car from Motorcars Honda, I was in desperate need of a new car, and Andrew Chiarelli helped me find a car that I liked, and best fit my needs. He was kind, understanding, and I was in desperate need of a new car, and Andrew Chiarelli helped me find a car that I liked, and best fit my needs. He was kind, understanding, and knowledgeable, everyone I met at Motorcars was friendly and knowledgeable, and that means a great deal. I would recommend Andrew when purchasing a car, he's great, and he made my shopping experience great. Thanks Andrew, and I love my new Honda Civic!!! More

I was unexpectedly in the market for a new car. Ken Rainey made the process so easy!! I am so happy with my new CR-V!!! I have always used Motorcars for my service but this is the first car I have pu Rainey made the process so easy!! I am so happy with my new CR-V!!! I have always used Motorcars for my service but this is the first car I have purchased from them and it will not be the last. Thank you so much!! More

Andrew was fantastic! He was so helpful, friendly, and efficient. I would recommend this dealership, and Andrew specifically, to anyone. Everyone I encountered was professional and courteous. efficient. I would recommend this dealership, and Andrew specifically, to anyone. Everyone I encountered was professional and courteous. More

I gave a five for customer service because he made a Very genuine human connection. Good listening and then providing for my needs beyond my expectations. I gave a 5 for quality of work because he went genuine human connection. Good listening and then providing for my needs beyond my expectations. I gave a 5 for quality of work because he went beyond the call of duty...he went out of his way to accurately understand my needs and then offer multiple ways to fill them. He delivered consistently by bringing in members of his team to support his efforts to give me good and seamless service. He was able to accurately anticipate and fill my needs while never losing sight of my limited time to spend deciding between three manufacturers and 6 models. 5 for friendly because of his authenticity and integrity. He earned my trust by sharing his own lived truth. I even felt comfortable enough to have my wife return on her own to close the deal. That never happens.......but it did with Andrew. 5 for overall experience because from the greeting to the hand shake he was totally present and engaged with service...amazing. 5 for price because the value was there for the dollar when making comparison on safety, technology, engineering, versatility and quality. More