Honda of Cleveland Heights

The salesman, Andrew Chiarelli, scheduled an appointment right away when there was a service call needed on my car. Richard Ernest was very helpful with setting up a loaner vehicle, and making sure the nec right away when there was a service call needed on my car. Richard Ernest was very helpful with setting up a loaner vehicle, and making sure the necessary repairs and parts were available. Both employees were very friendly and attentive to my needs, as were others I encountered during my visit. More

I shopped 4 local Honda dealerships in the Cleveland area as well as two volume Honda dealerships in the Washington, DC area for a new 2013 Honda Odyssey EX-L. Andrew and Motorcars Honda conducted simple an as well as two volume Honda dealerships in the Washington, DC area for a new 2013 Honda Odyssey EX-L. Andrew and Motorcars Honda conducted simple and fair negotiations, provided the best price, and topped it off with the best customer service, including dropping the car off at my house! More

Kevin is definitely an asset to the Honda Motor Cars sales team. He was polite, friendly and very knowledgable! I will let everyone know about my great experience! sales team. He was polite, friendly and very knowledgable! I will let everyone know about my great experience! More

The first time I walked into Honda Motorcars, I was greeted by a gentleman who had a warm smile, peaceful disposition, firm handshake and kind eyes. That man was Joey B. who made the entire transactio greeted by a gentleman who had a warm smile, peaceful disposition, firm handshake and kind eyes. That man was Joey B. who made the entire transaction painless! He not only made me feel welcomed by offering coffee, sodapop, cookies and fresh popcorn, he literally took care of everything himself for me. All I needed to do was sign the paperwork and off I went in my new car. The dealership itself is top-notch! Every single person I've encountered from the sales to the service departments has a smile, is very friendly and professional. The showroom and the dealership's restroom facilities are impeccably clean. The dealership is constantly improving and expanding to suit the needs of their customers. While my car was in the service department, they effortlessly provided me with a rental for the day. Superior customer service, competitive pricing and hassle-free sales are just a few reasons I come back to Honda Motorcars. I'm on my second car now with Joey B. by my side every step of the way! Thank you all!! R. Grieco More

Andrew came to my home in Brunswick last week to bring my KIA in for service. It was having a problem with the "Check Engine" light coming on and stalling. I brought it to the KIA dealer and other service ce KIA in for service. It was having a problem with the "Check Engine" light coming on and stalling. I brought it to the KIA dealer and other service centers and each time I got a different problem and the cost was WELL over $1,000. I called Andrew, and I did not buy my car from him ......But I have known him for over a year now and I trust his opinion. He brought the cat back and it was a $300 fix, an air mass meter???? What ever that is???? Thank you Andrew and Honda service for fixing my car, I guess Angie in service was the writer and Elmer Jr was the TECH that fixed the problem.......I recommend Andrew and Honda service for your next car or your current cars fix no matter what the brand........ More

Ken Rainey, was the sales person that worked with me on the purchase of a used Jeep wrangler. Ken was very friendly and helpful and me the sales process go quickly and and painlessly. He was also extreml the purchase of a used Jeep wrangler. Ken was very friendly and helpful and me the sales process go quickly and and painlessly. He was also extremly helpful when in less than 25 hours the check engine light came on in the Jeep. Even though the Jeep was purchased As-Is, Ken had the service department repair my Jeep with no cost to myself. I would highly recomend Ken Rainey to anyone looking to purchase a new or used vechicle from Motorcars Cleveland. More

I had the pleasure to work with Ken Rainey on the purchase of my new 2013 Honda CR-V. Ken is an expert in his field! Originally I was looking for a used CR-V. Ken showed me how I could leverage t purchase of my new 2013 Honda CR-V. Ken is an expert in his field! Originally I was looking for a used CR-V. Ken showed me how I could leverage the equity in my Honda Element as well as Honda incentives to purchase a brand new vehicle and end up paying less per month!!! Most of our conversations were via email or text which is very convenient for me as I am always on the road. Then, to top it all off, he had one delivered to me to test out for a day. I can't believe how simple and nice this process was. The finance office was a breeze as well. Noah got me in and out of that office faster than I ever thought possible with no surprises! I would recommend this dealership without hesitation! Ask for Ken Rainey!! More

Andrew helped surprise my daughter with her first car and this experience will last a life time. He made her feel like a superstar with the party lights and her car waiting on her arrival. Thanks Andrew, you this experience will last a life time. He made her feel like a superstar with the party lights and her car waiting on her arrival. Thanks Andrew, you're truly the best! More

This was the most amazing car buying experience ever. I walked in and told Brian Gates exactly what I wanted. (Price included) and I walked out with the keys to my new Honda fit a little after and hour wit walked in and told Brian Gates exactly what I wanted. (Price included) and I walked out with the keys to my new Honda fit a little after and hour with exactly the price I wanted. I will come see Brian and reccomend him to anyone who wants to get in and out quickly with exactly what they want from a very nice, honest guy! More

This was the most pleasant car buying experiences we have had in many years. Andrew was extremely knowledgeable and informative, but he let the car sell itself and we didn't feel any pressure. We would be v had in many years. Andrew was extremely knowledgeable and informative, but he let the car sell itself and we didn't feel any pressure. We would be very happy to return and buy our car from Andrew. More